2002 Jeep Grand Cherokee Rotor Problems
- 95
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 95 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- steering wheel · 26 records
- rotors warped · 21 records
- brake rotors · 21 records
- brake pedal · 15 records
- brakes applied · 15 records
- front rotors · 15 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 55 |
| 30–60k mi | 10 |
| 60–100k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Rotor
Consumer complained about a front rotors. Problem. They had to be replaced every 15,000 miles. Owner contacted the dealer and the manufacturer, who stated that the wear time was normal. *ak
ODI 10114978
Rotor
Brake rotors warp every 10,000 - 12,000 miles making stopping the vehicle and controlling the vehicle difficult when applying the brakes. *jb
ODI 10110207
Rotor
Dt: the contact stated vehicle was going through the second set of rotors in a year. When the rotors were six months old they had to be resurfaced due to corrosion. They service on vehicle was being done by a mechanic, who suggested that the rotors be replaced at this time. The vehicle has not been taken to a dealership. The manufacturer has been contacted. They offered no free remedy.*ak
ODI 10143341
Rotor
Consumer complaint regarding safety concerns 2002 jeep grand cherokee braking system. *ts the vehicle rotors warped prematurely and resulted in vibration while braking. *nm
ODI 10146424
Rotor
Dt: contact states the rotors on the vehicle warp and cause the vehicle to shake. The rotors have been replaced 4 times, they need to be replaced for the 5th time.*ak
ODI 10121344
Rotor
Tl*the contact owns a 2002 jeep grand cherokee. While driving 60 mph, the steering wheel would vibrate when the brake pedal was depressed. The dealer stated that the rotors were warped and they replaced the rotors and brake pads. Approximately eight months later, the failure recurred. The dealer stated again that the rotors were warped. The contact stated that the failure occurred every eight months. The vin was…
ODI 10202148
Rotor
2002 jeep grand cherokee se- brake vibrations and front end shimmers with high speed brakeing with only 28000 miles. Dc and jeep warrenty will not cover new brake rotors and pads to resolve issue.
ODI 10129957
Antilock/Traction Control/Electronic Limited Slip · Rotor
When applying the brakes, the brake pedal would pumped up and down and the steering wheel would shimmy up and down and to the left and right. The higher the speed the worse the problem. When i brought it to the dealership i insisted that the service manager take a ride with me. He only had to drive it a short distance before he knew exactly what the problem was. He said the rotors were warped. I asked if that was…
ODI 10090808
Pads · Rotor
2002 jeep grand cherokee with defective brake rotors. Customer states that she has had the brakes repaired and replaced on 2 separate occasions. Consumer wants reimbursement for the repairs. *kb
ODI 10208306
Pads · Rotor
Tl*the contact owns a 2002 jeep grand cherokee. While driving 40 mph, the brake pedal and steering wheel pulsated when the brakes were applied. The rotors were previously regrounded at the dealer, however, the failure continued. The dealer replaced the brake pads and rotors. The failure mileage was 14,131 and current mileage is 32,899. Updated 01-15-08. *kb updated 12/12/07. *jb
ODI 10203429
Rotor
Bought a new 2002 jeep grand cherokee [xxx] the ft. Brake rotors have warped for the second time in 30,000 miles. Driving with these warped rotors causes the steering wheel to shake violently and brake application at the wheels to be uneven. This is a very unsafe condition especially on wet or icy surfaces. The dealer refuses to replace the rotors under warranty. A call to chrysler customer service produced the same…
ODI 10088668
Pads · Rotor
Dealer replaced at 14,000 miles the front rotors and pads. At 20,000 miles fronts rotors were resurfaced, and at 26,000 miles rotors were resurfaced once again. *ak
ODI 10087701
Rotor
Applying brakes lightly at speeds in excess of 45 mph causes vehicle to vibrate excessively and pull off a straight line. The vibration has been increasing for sometime but the pulling caused me to have a mechanic inspect the vehicle due to safety concerns if the brakes were required in an emergency situation. The jeep service center claimed warping of the rotors as they have for all other cases. This seems to be a…
ODI 10082999
Rotor
Vehicle front wheels shimmied violently at highway speeds when brakes are applied. Vehicle has only 20,000 miles and is a 2002. Dealer says not under warranty even though it has a 3yr, 36,000 bumper to bumper warranty. Dealer stated front rotors are warped and need replaced at my cost. *la
ODI 10081003
Rotor
At approximately 30,000 miles, the vehicle developed a vibration/pulsation during moderate braking. The dealer said there was a service bulletin on this problem and replaced calipers, pads and rotors. At 50,000 miles the problem returned. This time, the dealer said it was my problem, and they could do nothing about it other than turning the rotors. The problem dissipated somewhat after having the rotors turned, but…
ODI 10078778
Rotor
Pulsation sensation while braking. First noticed between 6000 -8000 miles and less than 12 months. Dealership said nothing wrong. Approx 10000 miles and over 12 months dealership replaced warped front rotors. No charge this time. Approx 15700 miles and 16 months dealership again repllaced warped front rotors. Charged for 12 months/12000 mile warranty. Dealership admitted this was a common problem on vehicle. No…
ODI 10078977
Rotor
Front brake rotors warped prematurely. As a result, when applying brakes extended stopping distance occurred. *ak
ODI 10075953
Rotor
While braking the vehicle shimmied. The dealership informed the consumer that the brake rotors were warped. *ak the consumer also experienced this same problem when driving on mountain curves. There was a clunk sound coming from the rear when the vehicle was stopped, as if something was moving forward. The driveshaft was removed along with the lube slip joint. *sc *jb
ODI 10082129
Rotor
We have had 3 front brake rotor incidents in 3 years with a caliper/rotor replacement @ 8,000 miles. Front rotor resurfaced somewhere around 20,000 miles and replaced again at my own expense at 28000 miles. The problem was severe enough to frighten my wife (she is the primary driver of the 2002 jeep grand cherokee laredo) because of severe steering wheel shake and brake pedal pulsation when the brakes are applied.…
ODI 10140897
Rotor
2002 jeep grand cherokee front rotor problems.*mr the vehicles rotors have been replaced three times in 25 months due to rotor degradation. *nm
ODI 10079802
Rotor
The brake rotors on the jeep grand cherokee go bad anywhere from 6000 to 15000 miles. My first set lasted 9500 miles and were replaced free of charge by the dealer because they told me they were defective. The second set only lasted about 6700 miles, and they had to be resurfaced. After complaining to diamler chrysler directly, i only had to pay a 50 dollar deductible, which i shouldn't have had to pay at all, being…
ODI 10065722
Rotor
The brakes have always been weak, however at 26,000 miles i had to have the brakes resurfaced. My mechanic has the same vehicle and he told me that this was a defect with the brake system, and that eventually the brake system would have to be replaced. Now at 33,000 i need to have the rotors replaced. I have been told every few thousand miles i would have the same problem.*ak
ODI 10078958
Rotor
Purchased new 2002 jeep grand cherokee,brakes began pulsating mildley at 15,000 mi,moderately at 20,000mi & severe at 25,000mi. Dealer refused to repair,said there had been no recalls reguarding brakes.*ak unless jeep or the dealership offers to fix i will buy toyota or honda for my next vehicle.
ODI 10060706
Rotor
Vibration in brakes...weak brakes. I have had them resurfaced at 26,000 and now need to have the rotors replaced at 32,000. I have already been told that this will not correct the problem and that my brakes will need to be completely replaced.*ak
ODI 10078953
Mechanical · Rotor
I have had the rotors on my 2002 jeep replaced 3 times. The vehicle has only 23,000 miles on it. Currently there is a service bulletin for rotor replacement. Any thoughts of a recall on these rotors?? *jb
ODI 10062769