1. Jeep Grand Cherokee
  2. Problems
  3. 2002
  4. Rotor

2002 Jeep Grand Cherokee Rotor Problems

95
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 95 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 0 indicate fire

What owners report

  • steering wheel · 26 records
  • rotors warped · 21 records
  • brake rotors · 21 records
  • brake pedal · 15 records
  • brakes applied · 15 records
  • front rotors · 15 records

Mileage in stored records

BandRecords
1–30k mi55
30–60k mi10
60–100k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 1, 2004 · 9,299 miles

    Rotor

    The rotors and brakes were replaced @ 9200 miles due to severe vibration and pulling of the steeling when braking. This reoccured at 16000 miles, the dealership that this would be the "last time" they replaced them. Now again at 23,000 the steeling is shaking and pulling. I have a difficult thinking that it is "driver error" that is causing the breakdown.*ak

    ODI 10060102

  • February 28, 2004 · 43,512 miles

    Caliper · Pads · Rotor

    2002 jeep grand cherokee 4wd 4dr taken in because of brake failure. Was told drums had warped and to permanently fix problem would be $800.00. To temporarily fix it was, $119.99, but the problem could come back. My claim is that there are problems with the vehicles' front brakes and that after as little as 5,000 miles, the steering wheel and front wheels "shake" and that drivers encounter severe vibrations through…

    ODI 10102608

  • February 20, 2004

    Rotor

    Car has 14,000m, the steering wheel shudders at 50mph when brakes are applied. At 5-10mph they can be felt grabbing an releasing.*ak

    ODI 10058572

  • February 13, 2004 · 13,000 miles

    Rotor

    Brakes pulsate and shake the entire vehicle under light braking pressure at highway speeds, dealer informed that vehicle missed build date to be covered under warranty by 25 days. *ak

    ODI 10058149

  • December 30, 2003 · 7,000 miles

    Caliper · Rotor

    2002 jeep grand cherokee - i purchased the vehicle new in 2002. The steering wheel shakes and is hard to steer when brakes are applied above 50 mph. Brakes pads and rotors were replaced at approx. 7,000 miles, rotors were resurfaced at 15,000 miles and at 18,000 miles the problem is back again.

    ODI 10051367

  • November 28, 2003 · 9,000 miles

    Pads · Rotor · Service Brakes, Hydraulic

    Dt: consumer had to replace brakes, pads, and rotors 4 times in 9,000 miles. When applying brakes car will shake violently. *ak

    ODI 10121919

  • November 12, 2003 · 6,500 miles

    Rotor

    Jeep engineered brake system for grand cherokee 2002 year results in steering shimmy when brakes are applied at high speed(50mph+). Jeep does not cover under warranty after 12 mos or 12k mi. Rotors have to be resurfaced at considerable expense

    ODI 10046759

  • October 15, 2003 · 14,000 miles

    Pads · Rotor

    Dt: 2002 jeep grand cherokee. The consumer stated that the vehicle has 34,000 miles on it and the brakes have gone out twice. The consumer contacted the dealer, and they stated that they do not have a recall. The vehicle was taken to the dealer the first time and it was no longer under warranty. The vehicle was taken to a private mechanic, and they replaced the pads and cut the rotors. The problem occurred 20,000…

    ODI 10138640

  • September 11, 2003

    Rotor

    I had the front rotors replaced at 9000 miles due to brake pulsating. I now have 17000 miles on the vehicle and the brakes are pulsating again.*ak

    ODI 10032699

  • September 7, 2003 · 17,825 miles

    Rotor

    On 9/9/03, the dealer says the rotors are warped again on my jeep. In 11/02, they supposedly replaced the rotors and calipers for the tsb. Is is 9/03 and the rotors are warped again. The jeep has 17,000 miles. This is absurd.*ak

    ODI 10037518

  • September 3, 2003 · 12,000 miles

    Foundation Components · Rotor

    Like many other complaints i have just read, my 2002 jeep grand cherokee vibrates when i apply the brakes, especially highway driving (fast deceleration).*ak

    ODI 10037106

  • August 12, 2003 · 20,000 miles

    Rotor

    The brake rotors were serviced three times because the vehicle shook when driving or when engaging the brakes. Dealer and manufacturer refused to make the repairs again.*ak

    ODI 10109465

  • July 21, 2003 · 13,500 miles

    Caliper · Pads · Rotor

    Brakes shutter when applied. Dealer says warped rotors/ calipers, & pads need replacement, jeep is just out of warranty ,and they want a small fortune to repair a know defect. This is a safty issue that needs to be recalled. *ak

    ODI 10028758

  • July 18, 2003 · 16,000 miles

    Pads · Rotor

    The consumer was driving the vehicle when the brakes began to pulsate when pumped. The vehicle was taken to the dealer the pads were replaced the pads and the rotors because of a seal leak. They also indicated that the brakes were not put on properly. The same problem exists again and they said that the rotors need to be replaced again. The manufacture has been contacted. *la

    ODI 10082197

  • June 23, 2003 · 19,780 miles

    Antilock/Traction Control/Electronic Limited Slip · Rotor

    Consumer complained about a brake problem. Consumer took vehicle to the dealer, and was told that the brakes were pulsating and whipped the steering wheel back and forth. Consumer talked to the service manager and the manufacturer, and was told that warranty expired, and they won't repair without charging the consumer. *ak there has been a front brake rotor problem since 3/06/02. Vehicle still has problem. *tc

    ODI 10087703

  • May 23, 2003 · 16,000 miles

    Rotor

    I first bought a 2000 jeep gc. Excessive and violent vibration when braking almost caused an accident. Dealer replaced rotors at 5k miles at no charge and said it was a known defect in gc_x0019_s. Later i bought a 2002 jeep from same dealer. I asked if problem was corrected and dealer said yes. At 15k miles, same excessive vibration caused an accident. Dealer acknowledged it was the same defect and replaced rotors…

    Crash reported

    ODI 10075047

  • May 20, 2003 · 8,000 miles

    Rotor

    While applying the brake pedal vehicle vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that the rotors needed to be replaced, and replaced it. However, the problem recurred. This information was provided by mr. Jerome wife karen jakubco. *ak

    ODI 10090060

  • May 15, 2003

    Rotor

    The vehicles brake rotors warped which caused the brake pedal to go to the floor. *nlm

    ODI 10019967

  • May 14, 2003 · 7,986 miles

    Caliper · Pads · Rotor

    Dt: the consumer states that the brakes 2002 jeep grand cherokee vibrate and jerk you all over the road at high speeds above 40 mph. Even at low speeds you can feel the vibration when you apply the brakes. The first problem was at 7,986 miles and the owner had to have the brake calipers and rotors replaced as per instruction. The owner said that the vehicle was under warranty. The second problem is at 19,000 miles…

    ODI 10128467

  • May 2, 2003

    Rotor

    Consumer states that brake rotors are wearing, and when applying the brakes, vehicle will have heavy vibration and extended stopping distance. Dealer notified.*ak

    ODI 10024788

  • May 1, 2003

    Rotor

    2002jeep grand cherokee needed front brakes & rotors at 12,000 miles because of vibration when braking, they were replaced by the dealer. Vehicle now has 23,00 miles and doing the same thing! Going back to the dealer!

    ODI 10016876

  • April 17, 2003

    Pads · Rotor

    Nar 04/28/2003. Mr the consumer experienced problems with the front and rear brake rotors and pads had to be replaced. *cb

    ODI 10017741

  • April 14, 2003

    Rotor

    Excessive run out in front brake rotors on 2002 jeep grand cherokee after only 14,000 miles causing excessive vibration when braking.*jb

    ODI 10014403

  • March 28, 2003 · 14,000 miles

    Rotor

    At 14,000 miles dealer replaced front rotors and pads because the rotors warped. This caused the vehicle to grind and vibrate when applying the brakes. At the present time dealer had to turn the front rotors again because the rotors warped. Dealer believed that warping was due to the brakes being used on wet road. *ak rear oil leak.there is a noise in the transmission or drive line under drivers seat area.*ts

    ODI 10081853

  • March 5, 2003 · 18,000 miles

    Rotor

    The front rotors on the vehicle warped which caused the front end to shimmy while driving at any speed. Whenever the brake pedal was depressed there was a spongy feeling and the steering wheel vibrated annoyingly. *nlm

    ODI 10040698