2002 Jeep Grand Cherokee Rotor Problems
- 95
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 95 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- steering wheel · 26 records
- rotors warped · 21 records
- brake rotors · 21 records
- brake pedal · 15 records
- brakes applied · 15 records
- front rotors · 15 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 55 |
| 30–60k mi | 10 |
| 60–100k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Rotor
Front rotors failing, 2002 jeep grand cherokee, 35,000 miles,3rd set rotors, there is recall on jeeps prior to 2000 for same(see below),not fixed, vibration of front end on downhill when brakes applied, vehicle hard to slow/ vibration. Rotors, calipers & brakes replaced 3/5/2003 @ 18,500 miles. Replaced again may 2004 @ 35,000 miles. Recall should apply until problem is resolved, there is no resolution to date. My…
ODI 10075389
Rotor
Dt: 2002 grand cherokee overland. The consumer took the vehicle to the dealership to be repaired, because the brake pedal pulsated and the steering wheel vibrated, the dealership said the problem was with the brake rotors, the dealer turned the rotors on two separate occasions, the third time the consumer took it back to the dealer they replaced the rotors, it temporarily fixed the problem. The consumer called…
ODI 10126348
Rotor
Car shakes when brakes are applied, steering wheel visably shaking. When i took the car to the dealer to ahve this fixed they responded by telling me that i needed new brakes. This is a car that is barely a year old and has 23,000 miles on it. I expect brakes to last longer on this and was told that i would have to pay for new brakes. When i refused, and through much hassle, the dealer replaced them at no charge.…
ODI 10004971
Rotor
Replaced defective brake pads and rotors due to pulsation in the brake pedal. *ph *jb
ODI 10072134
Rotor
My 2002 jeep grand cherokee laredo has had the rotors warp three times in the first 38,000 miles. The first of which occurred around 12,000 miles the second at 24,000 and now again. The service at the dealership was fine except for the expense after the warranty was up. The service man explained to me that jeep was using an inferior product for the rotors, but there was not to be a recall expected. I am currently…
ODI 10163803
Pads · Rotor · Windshield Wiper/Washer
The vehicle's front rotors and pads had to be replaced at 11,000 miles. *nm after numerous visits for the same problem the consumer was charged. The vehicle wiper blade were noisy and skipped, the dealer replaced the left wiper blade. *tc *jb
ODI 10101139
Rotor
When applying the brakes the vehicle veers to the right. The dealer stated the rotors were defective. Please provide additional information. *ph
ODI 10050091
Rotor
Sub standard materials used in front rotors for 2002 jeep grand cherokee. I believe it affects all from 1999 to 2004. *jb
ODI 10178982
Rotor
WARPED BRAKE ROTORS. *AK
ODI 767473
Rotor
Tl*the contact owns a 2002 jeep grand cherokee. The contact called pertaining to the class action suit against jeep for the brakes. She has been experiencing severe brake and rotor failure. She stated that when she depresses the brakes, the vehicle pulsates horribly and out of control, causing the steering wheel to shake. Every time the vehicle was taken to the dealer, they stated that she needed a front end…
ODI 10191154
Rotor
Vehicle has 7500 miles and already has warped rotors. There is a pulsating feeling on the steering wheel when brake is applied. It is still under warranty but chances of it re-occuring are very good because of the rotors that chrysler uses. Very disappointed.*ak
ODI 760911
Rotor
My jeep has approx 24,000, predominately highway. Not stop and go traffic, the brakes should not need to be fully replaced. My father has a 2001 and also had to replace his front and rear rotors. I believe that this is a continual problem for jeep and that should be investigated more thoroughly. If a survey was conducted for jeep owners i am sure a prevalent number of owners would share this complaint. To allow this…
ODI 10016297
Rotor
2002 jeep cherokee brakes pulsating hard after 12,500 miles. Dealer resurfaced rotors, changed pads. 24,500 miles severe pulsating, replacement of front rotors and supposedly caliper assemblies, 30,000 miles mild usating, dealer inspected, declared no problem, 38000 miles, severe pulsating, dealer refuses to fix. Provided chrysler service contact number. *ak
ODI 10052776
Rotor
Brake rotors warp every 2000 thousand miles. When applying brakes vehicle will vibrate uncontrollably.*ak
ODI 8011505
Rotor
Consumer states that while driving vehicle start to vibrate causing the brake rotor to snap. Nlm
ODI 8007982
Caliper · Rotor
At any speed when brake pedal is depressed consumer feels pulsation and vibration in the steering wheel and front wheels. Dealer replaced rotors and calipers, but problem still recurred. *ak
ODI 10059275
Rotor
The entire body of the vehicle vibrated when the brake pedal was depressed at speeds of 50 mph or higher. The dealership serviced the vehicle 4 times but were unable to correct the problem. *ak
ODI 10038402
Rotor
Consumer heard a grinding noise coming from the rear of vehicle after the brakes were released. *ak. The vehicle was returned to the dealership three times and the problem was still not resolved. *jb
ODI 10037819
Pads · Rotor
When the brakes were applied steering wheel vibrated, making it hard to steer straight. Brake pads and rotors were replaced. At 22,000 miles brake pads and rotors were replaced again.
ODI 10033993
Rotor
While driving and applying brakes, steering wheel would vibrate. Dealership replaced front rotors and pads due to rotors warping. *ak jlg
ODI 8018047