1. Jeep Grand Cherokee
  2. Problems
  3. 2003
  4. Seat Heater/Cooler

2003 Jeep Grand Cherokee Seat Heater/Cooler Problems

21
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 21 stored complaint records:

  • 0 indicate a crash
  • 4 indicate injury
  • 6 indicate fire

What owners report

  • seat heater · 15 records
  • heated seat · 9 records
  • seats front · 6 records
  • front assembly · 6 records
  • assembly seat · 6 records
  • heater cooler · 6 records

Mileage in stored records

BandRecords
60–100k mi6
30–60k mi6
1–30k mi2
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 1, 2013

    Seat Heater/Cooler · Seats

    2003 jeep grand cherokee. Consumer requests reimbursement for repairs to heated seat elements recall notice. *smd the consumer stated the seat heater was not working properly. He became aware of the recall and had the dealer check, but was informed that his vehicle was one of the few that was not included in the recall of seats that posed a danger of catching on fire. The consumer stated he was led to believe, that…

    Fire reported

    ODI 10501562

  • September 20, 2011 · 76,723 miles

    Seat Heater/Cooler · Seats

    The heater in the front driver seat started at first to heat up and nearly burn the legs of the driver on high, had to set the control to low to keep from burning the legs of the driver. After coming home from work the power light showed that the seat was still on, yet the drivers heated seat does not work anymore. Smelled something burning prior to shutting the engine off after drive home. Since then the heated…

    ODI 10430301

  • January 14, 2009 · 62,000 miles

    Seat Heater/Cooler

    Tl*the contact owns a 2003 jeep grand cherokee. The contact stated that the heated seat on the driver's side overheated. He had to pull over and exit the vehicle. The dealer stated that the vin was not included in nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler), although the failures were identical. The failure mileage was 62,000 and current mileage was 62,008. Updated 02/24/09. *lj…

    ODI 10256474

  • October 24, 2008 · 100,078 miles

    Seat Heater/Cooler

    Safety recall f17 - heated seat elements, grand cherokee 2003 recall completed 07aug06 by smith stokes chrysler, highway 87,po. Box 1496, reidsville, nc 27323. Recall element replaced with defective part, replacement failed 24oct08, burned hole in passenger seat and burned hole in daughter's sweater, daughter was not burned. So far chrysler only wants to pay half the cost to replace a recall item, my share would be…

    Fire reported

    ODI 10249714

  • September 1, 2008 · 36,000 miles

    Seat Heater/Cooler

    Vehicle was not included in chrysler recall number j14 for front seat electric heater elements that could over heat. Both chrysler and jeep dealer were notified of excessive heat generated by vehicle seat heater and declined to make fix or repair without charge. Specifically, they told me they would fix it and charge me for the repay, but were not going to accept responsibility for the problem. Seat did eventually…

    Fire reported

    ODI 10579202

  • June 30, 2007 · 57,220 miles

    Automatic Transmission · Seat Heater/Cooler

    Tl*the contact owns a 2003 jeep grand cherokee. While driving approximately 60 mph, the contact activated the heated seats, which took approximately five minutes to warm up. Three minutes later, the seat warmed up excessively and caused mild burns to her body. The dealer stated that her vin was not included in nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler), although the failure was…

    Fire reported · 1 injury

    ODI 10217459

  • June 1, 2007 · 87,000 miles

    Seat Heater/Cooler

    Tl*the contact owns a 2003 jeep grand cherokee. While seated in the driver seat, the contact stated that the seat overheated and smelled like it was burning. There were no injuries and the seat heater was not activated at the time. The manufacturer stated that her vin was not included in nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler). The failure mileage was 87,000 and current mileage…

    Fire reported

    ODI 10204074

  • March 8, 2007

    Seat Heater/Cooler

    My complaint is regarding the 2003/2004 jeep grand cherokee seat heater recall (f17). The recall letter was mailed out on or about 07/21/2006.my wife has called the dealership in 2006 and again in 2007 in order to schedule the recall with the dealership. Both times, the dealership claimed that the part would not be available for months and that the dealership could not schedule an appointment at that time and did…

    ODI 10184567

  • February 2, 2007 · 80,000 miles

    Seat Heater/Cooler

    Tl*- the contact owns a 2003 jeep grand cherokee, and stated that the seats overheated, he could smell electrical wiring burning from the seat. The contact called the manufacturer about nhtsa campaign id number : 06v197000 ,and the manufacturer stated that this vehicle wouldn't be covered under the recall because it was manufactured in august of 2002, and recall began for vehicles manufactured on september 2002. The…

    ODI 10181410

  • December 15, 2006 · 16,765 miles

    Power Window Devices And Controls · Seat Heater/Cooler

    Dt*: the contact stated although there were no ongoing problems with the seat warmers, there was a nhtsa recall, #06v197000 on the vehicle regarding the seats. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was not alerted. Additionally, while attempting to open the front passenger power side window, there was a popping noise. The vehicle was inspected by a…

    ODI 10176233

  • December 12, 2006

    Seat Heater/Cooler

    The driver and passenger seat warmers do not work. The dealer told her there was not a recall on seat warmers. She took her jeep to a different repair shop and they were able to pull up a recall (s17) on the internet.

    ODI 10176604

  • October 18, 2006 · 70,605 miles

    Seat Heater/Cooler

    Consumer complaint concerning 2003 grand cherokee notification code f17 heated seat elements. *ts the consumer had aftermarket dvd player/lc screen installed in headrest. The consumer refused to pay to have the aftermarket items removed in order for the dealer to do the recall, therefore recall work could not be done. The consumer indicated that all accessories were included in the price of vehicle at final signing.…

    ODI 10173264

  • October 1, 2006 · 32,000 miles

    Seat Heater/Cooler

    Tl*the contact owns a 2003 jeep grand cherokee. When the driver side seat heater was activated, it overheated. The failure caused two different drivers of the vehicle to sustain slight burns. According to the manufacturer, the vehicle is not included in recall # 06v197000 (seats:front assembly:seat heater/cooler). However, the contact felt his vehicle should be included as part of the recall. The current mileage is…

    Fire reported · 2 injuries

    ODI 10194890

  • October 1, 2006 · 72,000 miles

    Seat Heater/Cooler

    Tl*- the contact received recall o6v197000 for the 2003 jeep grand cherokee concerning the heated seat on 07/06. The recall was repaired back in september of 2006. He took the vehicle to dealer for a service check when the service mechanic got in the driver's front seat, and the seat caught on fire and burned . The mechanic was burned through his pants and burned his wallet. This was the first time that he used the…

    1 injury

    ODI 10184654

  • September 15, 2006

    Seat Heater/Cooler

    I received a notice of a recall for my 2003 jeep grand cherokee regarding the front seat electric heating element and the potential for it to cause an interior fire under certain operating conditions. However, in my several attempts to schedule an appointment at schuman chrysler i have been told they (a) there was a national shortage on the necessary parts and (b) they are only being sent one per week. I should…

    ODI 10174767

  • September 14, 2006

    Seat Heater/Cooler

    WAITING FOR "RECALL REPAIR", SINCE SEPT 14,2006. *JB

    ODI 10172998

  • July 1, 2006 · 60,000 miles

    Seat Heater/Cooler

    Tl*- the contact owns a 2003 jeep cherokee. When driving the vehicle the front heated seats became extremely hot. The contact stated there was recall 06v197000 for the front seat heater. The dealer added the contacts name to a waiting list. The contact stated that he has been waiting for one year. The current mileage was 60,000 miles.*ak

    ODI 10187025

  • March 2, 2005 · 37,194 miles

    Seat Heater/Cooler

    2003 jeep grand cherokee limited drivers-side seat heater malfunctioned. Driver's seat heating element started to smoke, a burning smell was evident. Seat heater was deemed inoperable by chrysler jeep dodge of santa fe. Consumer asked for warranty adjustment, but was told there was nothing they could do. Consumer paid for replacement parts, seat pad and labor. *jb

    ODI 10160896

  • January 1, 2005 · 49,742 miles

    Air Conditioner · Cooling System · Emission Control · Exterior · Fan · Seat Heater/Cooler

    Tl*the contact owns a 2003 jeep grand cherokee. The vehicle was included in the recalls associated with nhtsa campaign id numbers 06v197000, seats:front assembly:seat heater/cooler, and 09v117000, seats:front assembly:seat heater/cooler. The vehicle was repaired at an authorized dealer for both recalls. After being repaired he noticed that there was still a hole developing in the front drivers seat due to the heated…

    ODI 10370906

  • September 15, 2003 · 2,000 miles

    Seat Heater/Cooler

    Tl*the contact owns a 2003 jeep grand cherokee. Two years ago, the contact received a safety recall notice regarding the heated seats in his vehicle. For two years, the contact has been attempting to have the seats repaired, but the manufacturer continues to claim that they do not have the elements to repair the heated seats. The contact has not used the heated seats since three months after the vehicle was…

    ODI 10190750

  • March 26, 2003

    Seat Heater/Cooler

    THE HEATED SEAT BURNED THE CONSUMER. *JB

    1 injury

    ODI 10015088