2003 Jeep Grand Cherokee Seats Problems
- 42
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 42 stored complaint records:
- 0 indicate a crash
- 2 indicate injury
- 2 indicate fire
What owners report
- front seat · 13 records
- side seat · 13 records
- seat bracket · 12 records
- failure mileage · 7 records
- drivers side · 7 records
- notified failure · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 17 |
| 60–100k mi | 14 |
| 150–400k mi | 5 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Seats
Front seat brackets for power seats snapped and separated causing seat to no longer be attached to floor. Seat wobbles from side to side especially in curves and turning. Renders seatbelts useless in an accident.
ODI 11300269
Air Bags · Seats
Tl*the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id numbers: 09v117000 (seats), and 15v046000 (air bags). The contact stated that the parts were not available for months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact was not experiencing a failure.
ODI 10701474
Seats
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that whenever the front driver seat was occupied there was a side to side movement due to the faulty track. The vehicle was taken to an independent mechanic who stated that the seat was extremely loose due to the poorly designed track. The manufacturer was not notified of the failure. The failure mileage was unavailable.
ODI 10820941
Seats
Seat heaters have been getting progressively hotter. Passenger side got so hot i thought i was burned. My husband and i heard a pop on passenger side and seat heater slowly cooled down and now does not work. Driver side seat so hot we can't use it. I was talking to another jeep owner and he said he experienced the same thing whereas his wife actually had red marks on her body for a few days. Why is there no recall?…
1 injury
ODI 10608536
Seats
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the necessary part required to repair the seat was not available. An authorized dealer stated they were unable to complete the required repair and indicated that they could not get the bolts out of the seat which would have caused too much damage to repair the front drivers side seat. The manufacturer was notified of the failure. The…
ODI 10577124
Seats
While driving under normal conditions i heard a pop and the left corner of the driver side seat fell forward. The base of the seat rocks back and forth now. When vehicle accelerates, the seat rocks backwards and when the brake is applied the seat rocks forward. I have done some research on this issue and have found numerous complaints and a refusal by chrysler to recall and fix the seat bracket.…
ODI 10557700
Seats
I am the original owner of the car. Within the last two weeks the right forward bracket on the seat frame has separated from the seat holder. In researching the net i find that this condition is rather wide spread. Used frames are available but that would seem like doubling down on a poor design and spending $400 bucks for an iffy repair. Www.jeepseatbracket.com sells a repair kit that fixes the problem but i doubt…
ODI 10552397
Seats
Tl* the contact owns a 2003 jeep grand cherokee. While driving at an unknown speed, the front driver seat fractured without warning. As a result, the contact fell backwards into the rear seat. There were no injuries. The vehicle was not diagnosed or repaired. The contact had the front driver seat replaced three times. The manufacturer was not notified of the failure. The failure mileage was 140,000. Updated…
ODI 10763885
Seats
The drivers side seat began to wiggle and in checking found that the brackets mounting it to the floor had broken. *tr
ODI 10534867
Seats
The car should be recalled because the driver seat design/manufacture is defective. I first noticed a clicking noise when in the car. I became accustomed to the noise and basically overlooked it for months. One day when getting into the car in a parking lot i landed in the back seat. As i was getting into the car the driver seat tilted backwards like a rocking chair and i was halfway dumped head first (upside down)…
ODI 10563673
Seat Heater/Cooler · Seats
2003 jeep grand cherokee. Consumer requests reimbursement for repairs to heated seat elements recall notice. *smd the consumer stated the seat heater was not working properly. He became aware of the recall and had the dealer check, but was informed that his vehicle was one of the few that was not included in the recall of seats that posed a danger of catching on fire. The consumer stated he was led to believe, that…
Fire reported
ODI 10501562
Seats
While driving the front drivers power seat bracket broke causing the seat to wiggle, then release. Now it appears a new seat may be the recourse as this has been reported over and over again and there is no recall. As jeep knows about this they should be made responsible to provide a replacement to make it safe. *tr
ODI 10492382
Seats
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the front driver's seat would shake and rock to the sides. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 150,000.
ODI 10499411
Seats
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the front driver and passenger side seats over heated and burned a hole in the seats. The vehicle was taken to an independent mechanic who diagnose that the wires for the heater unit burned through the seat. The contact spoke to the manufacturer and was told that the vehicle was not included in nhtsa recall campaign id number: 03v117000 (seats:…
Fire reported
ODI 10484605
Seats
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving at different speeds, the front driver's power seat bracket fractured and caused the seat to shimmy. The vehicle was taken to a private mechanic who diagnosed that the seat needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 128,000 and the…
ODI 10495963
Seats
We are the original owner's of our jeep grand cherokee (2003) and the front driver's seat started wobbling from side to side, which makes driving disorienting particular when going around curves. When taken in to the shop we were told that the brackets attaching the seat frame have failed and are broken and need to be welded or need a replacement seat. After researching this issue we found that this is a common…
ODI 10500006
Seats
We are the original owner's of our jeep grand cherokee (2003) and the front driver's seat started wobbling from side to side, which makes driving disorienting particular when going around curves. When taken in to the shop we were told that the brackets attaching the seat frame have failed and are broken and need to be welded or need a replacement seat. After researching this issue we found that this is a common…
ODI 10482667
Seats
Tl* the contact owns a 2003 jeep grand cherokee laredo. The contact stated that the driver's side seat fractured from the seat mount. After inspecting the seat, the contact discovered nine fractures in the mounting brackets and the power rack of the seat. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 136,113.
ODI 10456597
Seats
Driver side seat bracket is broken. My seat bracket broke during normal use and i am average weight. Apparently 1,000's of these are broken and many people on the internet are complaining about it. The broken bracket allows the seat to wobble and possibly fall back while driving. Bracket is made of thin gauge steel. This is a very dangerous problem, please investigate. *tr
ODI 10515763
Seats
SEAT OVER HEATING BURNNING LEGS. *TR
1 injury
ODI 10436280
Seats
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the driver seat mounting bracket fractured. Neither the dealer nor the manufacturer was notified of the failure nor was the vehicle diagnosed or repaired. The current and the failure mileages were 125,000. The vin was unavailable.
ODI 10435067
Seat Heater/Cooler · Seats
The heater in the front driver seat started at first to heat up and nearly burn the legs of the driver on high, had to set the control to low to keep from burning the legs of the driver. After coming home from work the power light showed that the seat was still on, yet the drivers heated seat does not work anymore. Smelled something burning prior to shutting the engine off after drive home. Since then the heated…
ODI 10430301
Seats
The front drivers power seat, broke from it's frame, the part was welded and broke a second time. The seat is unstable and in an accident could break away from the track and wind up in the rear seat. The airbag would be ineffective. *tr
ODI 10376990
Seats
The driver's seat to my 2003 jeep cherokee laredo sheared away from the support brackets. I have been trying to find a seat or find some way to fix it. It is a safety issues. *tr
ODI 10382667
Seats
I have owned a 2003 jeep grand cherokee for two years. In december 2010 i was driving in traffic with my i infant daughter and all of a sudden my seat like snapped off at the bottom and i am in the back seat. Luckily no one was hurt. The metal broke. I know im like the millionth complaint. I am a single mom and cannot afford to have this expense or risk getting into an accident. This is a serious safety issue that…
ODI 10383259