1. Jeep Grand Cherokee
  2. Problems
  3. 2003
  4. Air Bags

2003 Jeep Grand Cherokee Air Bags Problems

234
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 234 stored complaint records:

  • 11 indicate a crash
  • 14 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • issue failure · 53 records
  • part recall · 39 records
  • recall issue · 32 records
  • recall notified · 26 records
  • part needed · 22 records
  • failure parts · 20 records

Mileage in stored records

BandRecords
60–100k mi28
150–400k mi25
100–150k mi18
1–30k mi3
30–60k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 1, 2015 · 100,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. While driving at various speeds, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time…

    ODI 10725915

  • January 1, 2015

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10722887

  • December 3, 2014 · 65,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated while driving approximately 45 mph, the air bag light illuminated and the frontal air bags deployed on both the driver and passenger sides. The contact was injured and medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that they were aware of nhtsa campaign…

    1 injury

    ODI 10669302

  • November 24, 2014

    Air Bags

    To whomever it may concern, i received notice of a recall of my vehicle in february of 2015. The safety recall number is r06 / nhtsa 15v-046 occupant restraint control module. I purchased this jeep new and sincerely have concerns driving this vehicle knowing the safety risk in the air bag system. I have continuously for over 6 months been trying to get the air bag alarm/light to be fixed/repaired. Jake sweeney…

    ODI 10734693

  • November 20, 2014

    Air Bags · Seats

    Tl*the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id numbers: 09v117000 (seats), and 15v046000 (air bags). The contact stated that the parts were not available for months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact was not experiencing a failure.

    ODI 10701474

  • October 15, 2014

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact was included in nhtsa campaign number: 15v046000 (air bags) however, the dealer was unable to supply the parts for the recall repair for an extended period. The manufacturer was contacted made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

    ODI 10817675

  • October 11, 2014

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10781657

  • September 15, 2014

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10763527

  • September 2, 2014

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the recall notice for nhtsa campaign number: 15v004600 (air bags) was received in 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not…

    ODI 10761463

  • August 25, 2014 · 121,036 miles

    Air Bags

    Tl*the contact owns a 2003 jeep grand cherokee. The contact was included in nhtsa campaign id number: 12v527000 (air bags). The contact stated that months later, the air bag warning lamp remained illuminated indicating a malfunction. The vehicle was taken to an authorized dealer. The technician was unable to diagnose the failure. The recall remedy failed to repair the vehicle. The vehicle was not repaired. The…

    ODI 10678542

  • August 13, 2014

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 12v527000 (air bags); however, the part was unavailable to repair the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experienced a failure.

    ODI 10621964

  • August 7, 2014

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags). The contact stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10620703

  • July 21, 2014 · 140,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving approximately 35 mph, the air bag warning light illuminated intermittently. The contact stated that the failure occurred after having the vehicle serviced under nhtsa campaign number: 12v527000 (air bags). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage…

    ODI 10618755

  • July 3, 2014

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to produce the part for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10734768

  • June 30, 2014 · 132,000 miles

    Air Bags

    While driving north on i-75 from manatee county to tampa to go to work, both side air bags self-deployed. I had the car towed to ferman jeep on sr 54. I called chrysler and was told that the incident had been elevated and that an investigator would go out and call me within one business day. I called the next day and was told that the issue had been escalated and that i would be called within 1-2 business days,…

    ODI 10608503

  • June 15, 2014 · 152,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving at 35 mph, there was a chime inside the vehicle as the air bag warning light illuminated. Additionally, the rear passenger side air bag deployed inadvertently. The vehicle was towed to a dealer where it was to be repaired. The contact received notification of nhtsa campaign number: 12v527000 (air bag) two years ago prior to the…

    ODI 10609355

  • June 9, 2014

    Air Bags

    We received an air bag recall from you over a year ago (below date is a guess on when service was performed) regarding a recall on the air bags. We had a dodge/jeep dealer in indianola iowa check for recall. That week after we had vehicle back from this dealer, our air bag light came on. I called the dealer and they told me that it was nothing they did, was very rude to us and said they couldn't fix it unless we…

    ODI 10836981

  • May 14, 2014 · 179,913 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The contact mentioned that the vehicle was previously repaired under nhtsa campaign number: 12v527000 (air bags) but the failure recurred. The vehicle was not diagnosed for the recent failure or repaired. The manufacturer was not made aware of the failure. The failure mileage was 179,913.

    ODI 10608600

  • May 7, 2014 · 130,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. While driving approximately 30 mph, the air bag warning light illuminated continuously. The vehicle was previously repaired and the failure recurred. The repairs were unknown. The vin was included in nhtsa campaign number: 15v046000 (air bags); however, the vehicle was not repaired for most recent failure. The manufacturer was not notified of the failure. The…

    ODI 10731540

  • May 1, 2014

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the parts to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/17/15*cn

    ODI 10714419

  • May 1, 2014

    Air Bags

    2003 jeep grand cherokee. Consumer writes in regards to no follow up on the parts for airbag system recall and air bag light is on. *smd

    ODI 10589004

  • April 10, 2014 · 172,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to a dealer, who replaced the air bag system orc module but the failure recurred. The contact also received three notifications of nhtsa campaign id number: 12v527000 (air bags). The contact was waiting for instructions from the manufacturer to get the dealer to remedy the…

    ODI 10618812

  • April 1, 2014 · 92,000 miles

    Air Bags

    Tl* takata recall. The contact owns a 2003 jeep grand cherokee. The contact experienced a progressing failure with the air bags. The air bag indicator flashed and then remained illuminated for years. The manufacturer excluded the vehicle from nhtsa campaign number: 15v046000 (air bags). Years ago, tate dodge chrysler jeep ram inc (7429 ritchie hwy, glen burnie, md 21061, [redacted]) replaced the clock spring…

    ODI 11000266

  • March 12, 2014 · 72,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. Immediately after the vehicle was serviced for nhtsa campaign id number: 12v527000 (air bags), the air bag indicator illuminated on the instrument panel. The dealer stated that the air bag control module needed to be replaced. The manufacturer was notified. The failure mileage was 72,000. Updated 8/14/14*cn the consumer stated the dealer advised the airbag control…

    ODI 10597083

  • March 11, 2014 · 59,086 miles

    Air Bags

    A safety recall number m35 was issued feb 2013 and has not been complied with as of this date 11 mar 2014. Repeated calls to chrysler customer service have failed to get any results. *tr

    ODI 10568650