2003 Jeep Grand Cherokee Air Bags Problems
- 234
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 234 stored complaint records:
- 11 indicate a crash
- 14 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- issue failure · 53 records
- part recall · 39 records
- recall issue · 32 records
- recall notified · 26 records
- part needed · 22 records
- failure parts · 20 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 28 |
| 150–400k mi | 25 |
| 100–150k mi | 18 |
| 1–30k mi | 3 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Dear sir/madam: this concerns the m35 recall relating to the jeep grand cherokee (2003 in my case). Yesterday, 2-26-14, the dealership supposedly performed the fix to resolve the issue with the airbag system. This was the 3rd time that i had made an appointment after they had presumably gotten the parts needed to do the job. The previous 2 times, in march and september 2013, after getting to the dealership and…
ODI 10566459
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2012, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a…
ODI 10563379
Air Bags
2003 jeep grand cherokee. Consumer writes in regards to replacement of the occupant restraint control module. *smd the consumer stated after waiting over an hour, he was given an invoice to pay $220 for a electrical diagnostic test. The air bag control module was not replaced. The consumer stated the air bag light is still on.
ODI 10565128
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. While parked, the front driver side air bag warning light illuminated. The failure recurred on multiple occasions. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of…
ODI 10723242
Air Bags
2003 jeep grand cherokee. Consumer writes in regards to occupant restraint control module filter circuit recall notice and unsatisfactory customer service at dealership. *smd the consumer was informed the recall would take 2 hours to complete. However, when the consumer returned to the dealer, the vehicle was not ready. The consumer found it unacceptable to 5 hours to have the recall done. The dealer informed the…
ODI 10567325
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10733551
Air Bags
There has been no incident-- my complaint is that we were put on notice one full year ago about a defect in the airbags and still to this date the parts are not available. It is unacceptable that a company as large as chrysler cannot get these parts in a one year time frame. I spoke to a rep at chrysler who said there is no updated info on when the parts will be available. *tr
ODI 10560402
Air Bags
I received a safety recall letter for m35/nhtsa 12v-527 over a year ago, stating that the parts to repair the orc module are not available. I have not received any updates, and am still waiting to get the car repaired so that is safe. *tr
ODI 10560265
Air Bags
Have had air bag recall for over a year part is never available have check with dealer 5 times recall r-06/nhtsa15v-046 air bag light is on
ODI 10715449
Air Bags
Dealers still do not have this part in for repairs. *tr
ODI 10558465
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number 12v527000 (air bags) several months ago and was informed by the dealer and manufacturer that the parts were not available. The contact had not experienced a failure.
ODI 10558170
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that nhtsa campaign number: 12v527000 (air bags) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced any failures at this time. Rk
ODI 10588658
Air Bags
Letter from congressman gardner on behalf of constituent re chrysler recall. *smd the consumer stated it has been over a year, and the parts were not available for the air bag recall.
ODI 10560958
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10743831
Air Bags · Electrical System
I first received a recall notice in jan 2013 and have made numerous attempts to have the recall corrected to no avail through a registered chrysler dealer. I am told the parts are just not available as of yet. I was traveling down the road for approximately 30 minutes at 45 mph when suddenly the airbag light came on. It stayed on for almost 10 minutes then went off, then came back on again within 5 minutes. I was…
ODI 10555035
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and the parts were not available. The contact mentioned that this was a very serious safety hazard. The manufacturer was made aware of the failure. The contact had not experienced a failure. The current mileage was 81,000.
ODI 10559560
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 15v046000 (air bags). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10695379
Air Bags
Tl*the contact owns a 2003 jeep grand cherokee. The contact stated that the air bag warning lamp illuminated indicating a malfunction several times. The contact was included in nhtsa campaign id number: 12v527000 (air bags), 15v046000 (air bags) and stated that the dealer was not able to determine when the part would become available to schedule the recall repair. The manufacturer was notified of the failure and was…
ODI 10692298
Air Bags
Received a recall notice from chrysler. Chrysler recall number m35, (nhtsa campaign number: 12v527000) involving airbags can deploy at anytime. Contacted the dealership last spring about this recall and was told parts weren't in yet. I then contacted the dealership on november 12, 2013 and was told the parts aren't in yet. I am concerned about this airbag deployment issue and it seems like the manufacturer isn't…
ODI 10552003
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags). The contact stated that the parts were not available for an extended period of time. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts…
ODI 10701999
Air Bags
I received notice of a recall for the airbag sensor on the 2003 jeep cherokees. I was informed that the airbag may deploy at any time while the vehicle is operating. It has been one year since i was notified of this issue and the chrysler dealership has yet to send the parts necessary to fix this problem to any of the dealerships. I am currently driving around with my airbag sensor on, and not knowing if and when my…
ODI 10550781
Air Bags
In january of 2013 i received a recall notice from chrysler #35 concerning a component in the air bag module may fail while operating this vehicle. I called monroe michigan dodge chrysler where i purchased the car and they told me chrysler hasn't released the parts to fix this problem. I took it back in today october 31 2013 and i received the same answer. I called chrysler at [redacted] and they told me the parts…
ODI 10550322
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10785162
Air Bags
Tl* the contact owns 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number 12v527000 (air bags) and called the dealer to make an appointment. The dealer stated that the parts were not available to remedy the vehicle. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 12/30/13*cn the consumer was involved in an accident.
Crash reported
ODI 10553166
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) and stated that the remedy part was not available to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
ODI 10563819