1. Jeep Grand Cherokee
  2. Problems
  3. 2003
  4. Air Bags

2003 Jeep Grand Cherokee Air Bags Problems

234
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 234 stored complaint records:

  • 11 indicate a crash
  • 14 indicate injury
  • 1 indicate fire
  • 1 indicate a death

What owners report

  • issue failure · 53 records
  • part recall · 39 records
  • recall issue · 32 records
  • recall notified · 26 records
  • part needed · 22 records
  • failure parts · 20 records

Mileage in stored records

BandRecords
60–100k mi28
150–400k mi25
100–150k mi18
1–30k mi3
30–60k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 20, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed for the repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10735848

  • September 20, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number 12v527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure. ...updated 11-18-13 *bf

    ODI 10544618

  • September 19, 2013

    Air Bags

    2003 jeep grand cherokee. Consumer writes in regards to airbag restraint system replacement parts not available to complete recall. *smd the consumer stated he has been trying for two years to get the air bag system corrected. *jb

    ODI 10816072

  • September 2, 2013

    Air Bags

    2003 jeep grand cherokee. Consumer writes in regards to air bag system recall notice. *smd when the consumer contacted the dealer, to make an appointment, he was informed the part was not available. A few months later, he received a call from the dealer and they scheduled an appoint. However, after the consumer dropped the vehicle off, the dealer called the consumer back and informed him, they never had the part.…

    ODI 10543704

  • August 26, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notificatino of nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.

    ODI 10537295

  • August 9, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) and stated that the dealer informed him that the parts needed to remedy the defect were not available. The manufacturer was not notified. The contact had not experienced a failure.

    ODI 10534541

  • August 8, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) over a year ago and stated that the dealer informed him that the parts needed to complete the recall service had not yet become available. The manufacturer was notified but did not provide a date for when the parts would become available. The contact had not experienced a failure.…

    ODI 10534252

  • July 29, 2013 · 149,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) and stated that the air warning lamp was illuminated. The dealer was contacted and informed him that the parts were not available for the repair. The manufacturer was notified of the issue. The approximate failure mileage was 149,000. The vin was not available.

    ODI 10542810

  • July 15, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the dealer did not have the parts available for the repair. The manufacturer was not notified. The contact had not experienced a failure. *tr

    ODI 10524921

  • July 11, 2013 · 100,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving approximately 55 mph, the air bag warning light illuminated. The vehicle was not taken to the dealer for inspection of the failure or repairs. The contact was no longer driving the vehicle because she was concerned that the air bag would erroneously deploy at any time. The manufacturer was notified twice of the failure. The…

    ODI 10554808

  • June 28, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) several months ago but was informed by the dealer that the parts needed to complete the repair were not available. The manufacturer was not contacted about the issue. The contact had not experienced a failure. The vin was not available.

    ODI 10522253

  • June 27, 2013 · 130,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 12v527000 (air bags ) but was informed that the parts were not available. The stated that since the failure was reported in january of 2013, there should be a remedy available before september of 2013. The air bag warning light illuminated; therefore; he experienced the…

    ODI 10543144

  • June 24, 2013 · 86,000 miles

    Air Bags

    I was driving down the road when both of my airbags deployed. Chrysler after two weeks of toying with me offered to 1 total my car and pay me kelly blue book value or 2 give me 1,000 dollars and wait until parts came in. They told me however they did not know when parts would be available in the us and that they were not going to pay for the inside damage created by the airbags deploying. I have two family members…

    ODI 10523987

  • June 18, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received nhtsa recall notice nhtsa recall campaign id number 12v527000 (air bags). There are no failures at this time. The contact was concerned since the dealer stated the parts are not available to repair the recall. The vin was not available. The current mileage was 117,000. *tr

    ODI 10520427

  • June 14, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number 12v527000 (air bags) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.

    ODI 10553317

  • June 6, 2013 · 135,837 miles

    Air Bags

    I was driving and i rear ended a truck driving between 30 and 35 miles per hour. Brakes were not applied there were no skid marks. The air bags failed to deploy. I contacted jeep service regarding the issue and was informed that there is a recall on the airbag system. I asked to please schedule my vehicle for service on this recall and was told that no one in the united states had the parts to fix the problem. I am…

    Crash reported · 1 injury

    ODI 10520503

  • June 3, 2013

    Air Bags

    2003 jeep grand cherokee. Consumer writes in regards to air bag occupant restraint control module recall notice. *smd the dealer informed the consumer, the parts were not available. However, the dealer informed the consumer, the parts would be available by the end of march. As of may 2013, the parts were still not available. Updated 07/30/13

    ODI 10514229

  • May 22, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags). However, he was informed that the parts were not available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. The approximate current mileage was 161000.

    ODI 10556320

  • May 15, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags), however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10694671

  • May 8, 2013 · 100,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the air bag warning light illuminated intermittently and without warning. The vehicle was taken to the dealer. The technician was unable to duplicate the failure but reset the sensor as a temporary remedy. The vehicle was repaired under recall nhtsa campaign number: 12v527000 (air bags).the failure recurred. The manufacturer was made aware of…

    ODI 10654449

  • May 7, 2013 · 100,000 miles

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving approximately 30 mph, the air bag warning indicator illuminated intermittently. There was a recall associated with nhtsa campaign id number 12v527000 ( air bags) and the part was unavailable. The dealer was unable to provide an unexpected date for the remedy part. The manufacturer was not notified of the defect. The approximate…

    ODI 10542862

  • April 18, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact was driving approximately 65 mph when the air bag warning indicator illuminated intermittently. The vehicle was taken to an authorized dealer, who detected that the failure was related to the occupant restraint control module. The contact referenced nhtsa campaign id number: 12v527000 (air bags) however, the remedy part was unavailable. The manufacturer…

    ODI 10508688

  • April 11, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that after receiving notification of nhtsa campaign i.d. Number 12v527000 (air bags) the contact called the dealer for an appointment. The dealer stated that there were not parts available to remedy the recall. Three months later, the dealer still did not have the necessary parts to service the vehicle under the recall. The contact had not…

    ODI 10515018

  • April 2, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and attempted to have the vehicle remedied. The contact was informed that the parts were unavailable to perform the repair. The contact had not experienced any failure. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10554906

  • March 15, 2013

    Air Bags

    Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.

    ODI 10534884