2003 Jeep Grand Cherokee Air Bags Problems
- 234
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 234 stored complaint records:
- 11 indicate a crash
- 14 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- issue failure · 53 records
- part recall · 39 records
- recall issue · 32 records
- recall notified · 26 records
- part needed · 22 records
- failure parts · 20 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 28 |
| 150–400k mi | 25 |
| 100–150k mi | 18 |
| 1–30k mi | 3 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall notification march 2013. The contact had not experienced the air bag warning light failure. The approximate failure mileage was not available and the current mileage was 94,000. Updated 11/12/13*cn the consumer was informed the…
ODI 10543857
Air Bags
Tl- the contact owns a 2003 jeep grand cherokee. The contact stated that recall nhtsa campaign number: 12v527000 (air bags) had surpassed reasonable time for repair. The contact took his vehicle to the dealer to be repaired. The dealer stated that the part was not available. The manufacture had been contacted. The vehicle had not been repaired. The check air bag light was illuminated on the contact's dashboard but…
ODI 10563720
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) in february 2013. The contact stated he attempted to have the vehicle repaired on numerous occasions but the dealer and the manufacturer both stated that they did not know when the parts that were needed to service the vehicle per the recall would become available. The…
ODI 10516006
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was not notified but provided no further information. The contact had not experienced a failure. Updated…
ODI 10563360
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated there was a recall associated with nhtsa campaign id number 12v527000 (air bags); however, the remedy part was unavailable. The manufacturer was notified and they were unable to provide an estimated date when the part would become available. The contact had not experienced failure at this time.
ODI 10509915
Air Bags
I have gone to cutter dodge jeep on ala moana blvd. On oahu and notified them of my receiving a recall letter. They informed me that the parts are on order and will be contacting me when they (parts) arrive. I was contacted by the dealership and was told to make an appointment to service my jeep for the recall. When i brought my vehicle in for the service, i was informed that the dealership gets ahead of itself and…
ODI 10563979
Air Bags
2003 jeep grand cherokee. Consumer writes in regards to air bag system recall notice and dealership stated they have not received parts to complete recall. *smd
ODI 10556684
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign id number: 12v527000 (air bags) in january 2013. The parts were unavailable. The vehicle was not repaired. The manufacturer was contacted three times and the contact was told that the parts were still unavailable. The contact had not experienced a failure. Updated 7/22/13 *cn
ODI 10515427
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
ODI 10672272
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags) in january 2013. The contact stated that she attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified of the issue. The contact had not experienced a…
ODI 10562098
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.
ODI 10626321
Air Bags · Electrical System
In april 2007 i purchased a 2003 jeep grand cherokee from jacky jones chrysler in hayesville nc, in january 2013 i received a recall notice m35 concerning the air bag problem was to be repaired, as of 1/14/2014 after trying to get this resolved for a year, still nothing has been done and i keep getting a runaround, can you help me get this resolved? [xxx] information redacted pursuant to the freedom of information…
ODI 10560057
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number:12v527000 (air bags) and stated that the part needed to perform the repair was unavailable. The manufacturer was not notified of the issue. The contact has not experienced a failure.
ODI 10619408
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the air bag warning lamp was illuminated. The vehicle was taken to the dealer where the technician performed repairs for recall nhtsa campaign number: 12v527000 (air bags). The remedy failed to repair the problem. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown and the current…
ODI 10575821
Air Bags
Took my 2003 jeep grand cherokee in to dealer for service a year ago. Was informed then of recall and that part was not available at time but to call back in a month. Received the safety recall notice m35/nhtsa 12v-527 in mail shortly after. Have been calling every month to check and keep getting same answer that it is not available and do not know when it will be. Today i received another safety recall notice…
ODI 10563166
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would…
ODI 10763857
Air Bags
After one year i still have an outstanding recall, m35? Nhtsa 12v-527. Chrysler still has no parts to make the necessary safety repair. How long must we wait until nhtsa and chrysler fix this problem? *tr
ODI 10560791
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bag), however the part needed to complete the repair was unavailable. The manufacturer was notified of the problem. The contact had not experienced a failure.
ODI 10586143
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bag) but was unable to have the vehicle repaired because the parts needed for the repair were unavailable. The manufacturer was not notified of the problem. The contact had not experienced a failure.
ODI 10567039
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
ODI 10557726
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available to have the vehicle repaired. The manufacturer was notified. The contact had not experienced a failure. ..updated 12-26-13 *bf
ODI 10551523
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The air bag warning light was illuminated and the manufacturer advised that the part needed to complete the air bag recall service was on back order. The manufacturer was unable to provide an expected date for the part to become available. The vehicle was not…
ODI 10548892
Air Bags
I received a safety recall notice in january 2013 and it has yet to be resolved nor has there been any follow-up notice. Every time i call to check on it i am told that the dealer does not have the parts. I question if there is any intention to make the stated repair at all. The safety recall is from chrysler. It is an airbag system occupant restraint control module. Safety recall m35/nhtsa 12v-527. *tr
ODI 10520637
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated she received nhtsa recall campaign number: 12v527000 (air bags) in december 2012. She attempted to get the vehicle repaired on several occasions but the parts were not available. The contact notified chrysler about the recall in july 2013 and they did not have a estimated time on when the parts would become available. The vin was unavailable.
ODI 10523884
Air Bags
Our jeep is subject to a recall. We received the notice in late 2012. We contacted the local jeep dealer in accordance with the recall notice and they said they would contact us. They did not. We contacted them again about a month ago and they said they did not have the parts. We contacted chrysler group, and they contacted the dealer. We were told that they would get the parts and contact us within 5 days. That was…
ODI 10564332