2003 Jeep Grand Cherokee Air Bags Problems
- 234
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 234 stored complaint records:
- 11 indicate a crash
- 14 indicate injury
- 1 indicate fire
- 1 indicate a death
What owners report
- issue failure · 53 records
- part recall · 39 records
- recall issue · 32 records
- recall notified · 26 records
- part needed · 22 records
- failure parts · 20 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 28 |
| 150–400k mi | 25 |
| 100–150k mi | 18 |
| 1–30k mi | 3 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not…
ODI 10787302
Air Bags
While driving on the highway, a light came on the dash, the air bags deployed and i lost complete control of the car causing me to crash into some trees and flip the vehicle. It was totaled. *tr spoke w/ owner but veh is no longer avail. Added vin. *po
Crash reported
ODI 10495310
Air Bags
2003 jeep grand cherokee. Consumer writes in regards to occupant restraint control module filter circuit recall notice. *smd the consumer no longer owns the vehicle, because his daughter was involved in an accident and the vehicle was totaled and destroyed by his insurance company. The consumer believed the death of his daughter was possibly due to a faulty vehicle. *jb
Crash reported · 1 death
ODI 10573510
Air Bags
Tl* the contact owns 2003 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The contact received nhtsa campaign id number 12v527000 (air bags) and called the dealer to make an appointment. The dealer stated that the parts were not available to remedy the vehicle. One year later, the parts were still not available to remedy the vehicle. The contact called the manufacturer but…
ODI 10551567
Air Bags
I received a recall notice from chrysler corporation in october 2012 regarding defective airbag with the possibility it would deploy without warning. I was told my car would be repaired when the parts became available. It is now may 28, 2013 and the parts are still not available. I contacted my local jeep dealer as well as chrysler corporation. In the meantime, i am afraid and unable to drive this car for fear the…
ODI 10513959
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated received nhtsa recall campaign number: 12v527000 (air bags). The manufacturer was made aware of the recall notice. The contact was informed that there was no approximate date as of when the part would be available. The vehicle was not repaired. There are no failures at this time. The current mileage was 84,000. *tr
ODI 10520362
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) in the mail several months ago and stated the dealer informed him the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
ODI 10534906
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving 5 mph, the air bag deployed erroneously. The contact sustained minor injuries as a result of the deployment. The vehicle was not taken to the dealer for inspection. The dealer was notified and stated that they had never heard of any such failure. The vehicle was not repaired. The manufacturer was notified and stated that they…
1 injury
ODI 10473163
Air Bags
In 2012 we received our first recall notice from chrysler group llc. I responded by setting up an inspection appointment with them. They later cancelled the appointment. In 2013 i received the 2nd recall notice. I set up another inspection, they inspected the vehicle and told me that they did not have the part on hand to make the repair. They would order the part and call me. They never did call back. I called them…
ODI 10619199
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall letter in 2012. The manufacturer was contacted and advised that they did not know when the part would become available for repair. The contact had not experienced a failure. ..updated 12-30-13 *bf
ODI 10553758
Air Bags · Fuel/Propulsion System
Tl*the contact owns a 2003 jeep grand cherokee. The contact stated that the fuel tank exposed under the rear of the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
ODI 10701478
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the air bag warning light illuminated on the instrument panel. The contact stated that two months prior to the warning, the air bag was replaced because of failure. The contact took the vehicle back to the dealer and was told that there were no problems found within the air bags. The failure mileage was not available. Updated 10/11/12*lj…
ODI 10461335
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The contact received nhtsa recall campaign number: 12v527000 (air bags) approximately six months ago. The manufacturer was made aware of the failure and stated the parts was not available. The vehicle was not repaired. The approximate failure mileage was 105,000. *tr
ODI 10515613
Air Bags
Tl* the contact owns a 2003 jeep cherokee. The contact stated that the front passenger air bag deployed while parking. The contact then attempted to exit the vehicle and the front driver's air bag deployed, cutting her arm. The vehicle was towed to the dealer. The dealer was unable to diagnose the failure. The manufacturer was not notified. The failure and current mileages were 172,000.
1 injury
ODI 10458859
Air Bags
About 2/27/12 received safety recall notice, m35/nhtsa 12v-527, called 800 # person said should receive letter end of march to schedule appointment with jeep. No letter, no call from jeep, i called superstition springs jeep, person said part not available will call when is. 4/24 called 800 #, person said must wait for part. 6/15/12 jeep said still no part. 11/8/12 called jeep, mgr said part here 11/20/12..took jeep…
ODI 10621129
Air Bags
Safety recall / m35 / nhtsa 12v-527 ( orc module ) dealership notified me twice to come in for the above recall and after waiting two hours each time, they told me that they did not have the parts to do the job. They also told me they would order the parts and notify me when they were received. This never happened. It's been two years and i'm out of options. Thank you for your assistance. *tr
ODI 10563646
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and attempted to have the vehicle repaired but was informed that the parts needed for the repair were not available. The manufacturer was made aware of the part unavailability. The contact had not experienced a failure. The current mileage was 162,000.. ..updated 03-12-14 *bf
ODI 10561846
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the driver and passenger frontal air bag deployed erroneously. The vehicle was taken to the dealer who performed a diagnostic which located the failure at the occupant restraining control module but the part was no longer available for the repair. The manufacturer was made aware of the failure. The failure and current mileage was 164,000.
ODI 10500662
Air Bags
I have received a safety recall notice from chrysler group llc instructing me to contact a local chrysler jeepdrid dealer to resolve this problem. I have contacted two dealer, one in jamestown, ny and one in cory, pa. I get the same run around from both dealer. They don't have the and will order them and call me to schedule an appointment. I waited six months on the dealer in jamestown before contacting the dealer…
ODI 10604402
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) over a year ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure. Updated 11/13/13*lj
ODI 10543509
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact was driving 15 mph when both frontal air bags deployed simultaneously. There were no injuries. The vehicle was taken to the dealer who advised that because the vehicle was eight years old, they would not be responsible for repairing the vehicle. The manufacturer was contacted who send out an investigator to further assess the failure. The investigator…
ODI 10414747
Air Bags
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available to have the vehicle serviced per the recall. The contact had not experienced a failure. Updated 01/07/14*lj
ODI 10553904
Air Bags
Tl*the contact owns a 2003 jeep grand cherokee limited. The contact stated that after parking the vehicle for several minutes both air bags deployed on the driver and front passenger side of the vehicle. No one was injured. The contact called the dealer where the vehicle was purchased and they offered no assistance. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was…
ODI 10404559
Air Bags
Tl*the contact owns a 2003 jeep grand cherokee. The contact stated while driving 5 mph the air bag indicator illuminated on the instrument panel. The dealer determined that the passengers air bag sensor module was defective. The manufacturer assisted with some of the repairs, but the failure recurred. The failure and current mileage was 68,300. Updated 11/03/11 *bf the mechanic found the wiring harness to the air…
ODI 10402701
Air Bags
While driving approximately 25 mph on a small city street, both front air bags on our 2003 jeep cherokee spontaneously deployed. There was no collision and no reason for the air bag deployment. The road was smooth and the weather was clear. Police checked the vehicle and verified there was no damage to the outside of the vehicle. My wife, who was driving the vehicle, appears to have only minor injuries but will be…
ODI 10393708