1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Suspension

2004 Jeep Grand Cherokee Suspension Problems

12
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 12 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 0 indicate fire

What owners report

  • steering wheel · 4 records

Mileage in stored records

BandRecords
100–150k mi4
30–60k mi3
60–100k mi2
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 17, 2019 · 116,007 miles

    Electrical System · Steering · Suspension

    Anytime i hit a small bump in road or when turning the front end loses control and vehicle shakes violently sending me into other lane. Several wires have melted under the hood and the front driver seat gets extremely hot while driving a distance over 13 miles

    ODI 11270586

  • July 1, 2019 · 144,600 miles

    Steering · Suspension

    When driving, the steering pulls to the left side fairly hard. Also, when making either right or left turns the result is a very jerky and not smooth. When there is a bump in the road, the steering wheel jerks and turns slightly causing possible dangerous driving conditions. The vehicle is drive-able however there is definitely some cause for concern. Have replaced the suspension with brand new shocks and there…

    ODI 11230833

  • August 7, 2017 · 230,000 miles

    Suspension

    Tl* the contact owns a 2004 jeep grand cherokee. While driving above 40 mph, the vehicle vibrated and shook without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints and the trac on needed to be replaced. The vehicle was repaired. The vehicle was not taken to the dealer. The manufacturer was not contacted. After the vehicle was repaired, the failure recurred…

    ODI 11032855

  • January 2, 2017 · 134,440 miles

    Suspension

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated while driving at 50 mph, the vehicle experienced a severe change in direction. The vehicle was taken to an unknown dealer where various unknown parts were replaced from the suspension. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 134,440.

    ODI 11015030

  • May 5, 2016 · 138,000 miles

    Suspension

    Tl* the contact owns a 2004 jeep grand cherokee. While driving 40 mph, the front of the vehicle began to vibrate (death wobble). The vehicle was taken to an independent mechanic on numerous occasions who diagnosed that the front tie rods, steering column, and other parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure…

    ODI 10895859

  • September 7, 2015 · 190,000 miles

    Suspension

    My jeep has what is known as the "death wobble" where all the factory suspension parts start failing rapidly. You can't control your stopping above 40mph because it shakes so bad you lose hold of the steering wheel. This is a common issue with jeeps from the 2000s.

    ODI 10863986

  • June 30, 2015 · 80,000 miles

    Steering · Suspension

    I was driving to the store when the right front lower spring support gave out.i have now been without a car for 3 weeks. Updated 09/10/15*lj updated 12/12/2017*cn

    ODI 10744310

  • August 10, 2014 · 50,000 miles

    Steering · Suspension

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while driving at various speeds, the steering wheel shook violently without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the front upper and lower ball joints failed and needed to be replaced. The vehicle was repaired but the failure recurred worst than before. The manufacturer was…

    ODI 10845949

  • September 15, 2013

    Electrical System · Engine · Suspension

    I have replaced the ignition switch twice in one year (2014). I have purchased a re-manufactured engine 2014, shipped from texas to detroit, mi.

    ODI 10744731

  • September 28, 2012 · 42,000 miles

    Suspension

    Good evening, i own a 2004 jeep grand cherokee laredo 4x4. I had bought my vehicle a few years ago with about 18,000 miles on it. After taking it for a test drive there was a slight clicking noise from the front wheels. After today, the clicking noise seems to get louder at driving 25 mph. I tried to troubleshoot the problem by researching similar instances on the internet. There was a general consensus that a bad…

    ODI 10478021

  • September 12, 2012 · 52,000 miles

    Fuel/Propulsion System · Steering · Structure · Suspension

    My wife was backing up in our drive way she did not see my sons honda civic behind her very poor vision from being so high factory settings. She ripped the gas tank open. A few years later she was rear ended and again the tank ripped open we were lucky both times no fire. Then we have had death wobble every jeep suffer,s from it at some time in it,s life as per the dealer. I replaced every steering part in the front…

    Crash reported

    ODI 10522552

  • 98,000 miles

    Suspension

    2004 jeep grand cherokee when turning right or left at slow speed it has an awful grind noise. Also when driving on uneven pavement has death wabble and terrible sway. I have replaced control arms sway arms you name it. The suspension on the vehicle feels unsafe and may pose as if your vehicle may roll over at any time. I certainly wouldn't recommend this vehicle. It seems this has been a constant complaint by many…

    ODI 10862160