1. Jeep Grand Cherokee
  2. Problems
  3. 2012
  4. Unknown Or Other

2012 Jeep Grand Cherokee Unknown Or Other Problems

73
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 73 stored complaint records:

  • 3 indicate a crash
  • 3 indicate injury
  • 4 indicate fire

What owners report

  • leather dash · 14 records
  • fuel pump · 7 records
  • power steering · 6 records
  • light came · 5 records
  • takata recall · 4 records
  • passenger airbag · 4 records

Mileage in stored records

BandRecords
60–100k mi23
30–60k mi12
100–150k mi12
1–30k mi10
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 5, 2018 · 52,600 miles

    Electrical System · Unknown Or Other

    Wind shield wipers, over drive light and head lights on and can not turn off. Signal lights and interior lights not working.

    ODI 11114237

  • April 3, 2018 · 65,000 miles

    Unknown Or Other

    The metal bezel on cup holder trim peels and causes cuts on hand and fingers. Its the center console shifter bezel trim with lightening assembly. This has been going on for about a month now.(65k miles) i've cut my hand multiple times. I believe its the hot/cold that causes to peel. Poor craftsmanship. 2012 jeep grand cherokee laredo.apparently on jeep forums there are plenty of complaints there about this. I'm not…

    1 injury

    ODI 11093712

  • March 26, 2018 · 76,000 miles

    Unknown Or Other

    Over the last year i have had my jeep grand cherokee in for service with the dealership i purchased it from for various things from standard oil change/tire rotation to a very serious issue that involved the jeep shutting down or stalling while braking. This happens are various time for reasons that no one can seem to resolve. The dealership service department has not made one repair to the vehicle each time i bring…

    ODI 11081508

  • March 6, 2018 · 45,096 miles

    Unknown Or Other

    Thermostat housing needed to be replaced because check engine light on03

    ODI 11103627

  • January 4, 2018 · 40 miles

    Engine · Power Train · Unknown Or Other

    Coolant on jeep went to 245 red light went on.white smoke with bad smell out of the exhaust and no heat.burning smell outside of car..took the car to petboys. They filled it with antifreeze and said it could be the head gasket ..took it to jeep dealer ran test said it was fine...4 days later went to 245 again burning smell and white smoke out of exhaust.. Filled it with antifreeze again.drove on highway and local…

    ODI 11075409

  • January 1, 2018

    Unknown Or Other

    Takata recall . Carbon fiber trim on the interior has peeled off.

    ODI 11161363

  • December 21, 2017 · 70,000 miles

    Unknown Or Other

    The vehicle turns off while driving at high rate of speed. The first time it happened my wife and 2 year old daughter were in the vehicle in traffic. Brought in twice to the jeep service center and the could not duplicate. The vehicle just turns off randomly while driving. Opened a case with fca jeep na and both the service center and fca have told me sorry about your luck we couldn't find anything wrong with it. I…

    ODI 11065755

  • November 14, 2017 · 58,000 miles

    Unknown Or Other

    I recevid a recall in august of a alternator that would be replaced.. How extremely important to repair the vehicle to ensure your safety and your passengers. It still , hasnt been fixed. I call them , they hang up on me.

    ODI 11058050

  • October 18, 2017

    Unknown Or Other

    This recall data last refreshed: oct 17, 2017 nhtsa recall number: 17v-435 recall date: june 9, 2017 manufacturer recall number: t36 summary: the alternator may experience diode thermal fatigue failure due to cyclical loads induced by electro-hydraulic power steering. Safety risk: failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator.…

    ODI 11034220

  • October 16, 2017

    Unknown Or Other

    When car was purchased had an issue with stalling. Brought it back to the dealership where they stated that since they could not get it to stall there was nothing they could do. Recall on the fuel pump was supposed to fix the issue but in fact made it worse and now being told its the tipm

    ODI 11034610

  • September 14, 2017 · 80,215 miles

    Unknown Or Other

    Got a letter by mail in regards to a recall for my grand cherokee 2012 for a alternator diode thermal fatigue and sun visor wiring. On 9-14-17 took jeep in to dealership for recalls to be fixed. Got jeep back on 9-15-17 but dealership informed me that battery was no good. Dealership offer me a $300 battery which i decline because i know battery is not that expensive at other places. Took new battery to dealership…

    ODI 11025097

  • August 29, 2017 · 34,000 miles

    Electrical System · Engine · Unknown Or Other

    My car turns off while driving differnt times of the day could be in the morning or could be during the day. It just shuts off with no sign the lights are on in the front the radio is still on its happened several times. Some times does not want to start randomly... This is my 3rd time taking it into the dealer with this same issue and they keep saying nothing is wrong with it. This last time i was on the freeway…

    ODI 11020981

  • August 20, 2017 · 114,000 miles

    Electrical System · Unknown Or Other

    While driving the the interstate my battery light went on a few minutes later an image of a lightning bolt hit the battery and i lost complete power. Took it to the jeep dealership took over a week to tell me its the pcm and that it had nothing to do with the alternator. Today i can pick up the car. They dated that i can pick up the car and then they told me my battery is very very week . They also assured me that…

    ODI 11021574

  • June 11, 2017 · 125,000 miles

    Unknown Or Other

    Heard a loud 'bang' under the hood while cruising @ 72mph on a new hampshire inter-state. Immediately lost control and crashed into a guard rail, bounced back into the highway, hit the guard rail again and wound up backward into the guard rail. Some witnesses stated that they saw fire and smoke under the front of the vehicle. *bf *tr

    Crash reported

    ODI 11005455

  • June 2, 2017 · 62,000 miles

    Electrical System · Unknown Or Other

    We have had this jeep grand cheroke service three times and before having it service, the car has cut off while driving on the highway without warning.

    ODI 10993542

  • June 1, 2017 · 90,000 miles

    Unknown Or Other

    Water entering vehicle and collecting in the storage by the garage door opener control. Now also have a mildew problem. Scared of electrical shock and inhaling dangerous mold.

    ODI 11015948

  • May 6, 2017 · 67,000 miles

    Unknown Or Other

    I went to push the brake pedal and pedal is stiff and will not push down. Jeep doesn't want to stop. Almost crashed into car in front of me. I have had no brake work at all.

    ODI 10983883

  • May 1, 2017 · 30,000 miles

    Unknown Or Other

    Leather dash cover peeling up, bubbles lifting heater vents covers and trim. Affects vision. Failure started 5/2017

    ODI 11151945

  • April 18, 2017 · 30 miles

    Electrical System · Engine · Unknown Or Other

    My alternator and then my ecu computer were damaged exactly in the same way that was described in the p60 recall. Unfortunately i realized that my vin is not listed in the recall. How can i get reinbursed from the dealer all the expenses that i paid if my vin is not in the recall although it has the same damaged that is described in the p60 bulletin , please advise marcelo

    ODI 10992027

  • April 1, 2017 · 100,000 miles

    Exterior Lighting · Power Train · Unknown Or Other

    Takata recall leather on the dashboard comes loose, i've taken it to jeep to repair and it happend again. The adhesive dissolves and makes the leather bunch up. The front left headlight blinks for a few seconds every time engine starts. Engine stalls and doesn't start at times.

    ODI 11115731

  • April 1, 2017

    Unknown Or Other

    BACK LATCH MESSED UP WOULD SHUT COSTED ME 400$.

    ODI 10981653

  • March 15, 2017 · 70,000 miles

    Unknown Or Other

    Leather dash coming up and forcing plastic heater covers to come into sight of view while driving, all carbon fiber trim around dash and all doors is not sticking and has cut, poked and injured other and myself. Some of the trim is vary pointy and really sharp and if does not stay down makes a risk of impaling someone, poking out an eye or worse. Was told a recall was on it and already performed, but clearly was not…

    4 injuries

    ODI 11149638

  • March 15, 2017 · 66,000 miles

    Unknown Or Other

    Vehicle stalled twice while driving. Once while turning left on a city street and once while breaking hard to stop at a stop light. Dealership cannot find a cause and cannot duplicate the problem while in their possession. Jeep customer service says it is a known issue with no known cause. All recalls are up to date.

    ODI 10967384

  • March 7, 2017

    Unknown Or Other

    The chrome tape in the cupholders comes up and cuts like a razor.

    ODI 10970450

  • February 16, 2017 · 100,000 miles

    Unknown Or Other

    The leather dash shows bubbles and waves from the leather delaminating. It has completely pulled away from the window. Concerns me that it is over the passenger side airbag- will this affect deployment?

    ODI 11054953