2012 Jeep Grand Cherokee Unknown Or Other Problems
- 73
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 73 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 4 indicate fire
What owners report
- leather dash · 14 records
- fuel pump · 7 records
- power steering · 6 records
- light came · 5 records
- takata recall · 4 records
- passenger airbag · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 23 |
| 30–60k mi | 12 |
| 100–150k mi | 12 |
| 1–30k mi | 10 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Unknown Or Other
On 10/15 at approximately 9:30 pm a fire was noted with smoke coming out of hood while entering my garage. I shut off engine and thick white smoke filled garage. Aaa was called and came at 10:15 pm . Aaa tech diagnosed it as an electrical fire and refused to touch the car. Aaa was subsequently called on 10/26 when car was towed to jeep dealer. Alternator, pcm ( electrical "brain") and battery( which was fairly new)…
Fire reported
ODI 10939687
Unknown Or Other
Car was making humming sound during a [redacted] to work. Leaving work that same evening, car hummed for a few minutes and the red battery light came on. Drove home the 3 miles and my husband could not get any "codes" to come up on the reading device he plugged into the car. Next morning drove 2 miles and the light light came on again, no codes again. Two hours later drove 3 miles to hair salon, light came on and…
ODI 10907075
Unknown Or Other
For the last 30,000 miles the car stalls while driving; mostly when slowing down to make a right turn. I have taken it to the dealer several times and they can't find anything wrong. The car is now doing it more often and i am concerned that i can get in a car accident. This week stopped on monday august 15th and thursday, august 18th both times during a right turn; the first in the afternoon turning on city street…
ODI 10897036
Unknown Or Other
I contacted chrystler and they refused to do anything. My leather dash is pulling up. There are tons of examples of this happening when you search the internet.
ODI 11019111
Air Bags · Unknown Or Other
Leather on dash started wrinkling/bubbling then just peeled back (leather dash has delaminated). I am being told the wrinkles in the leather dash could cause an irregular passenger airbag deployment. Dealership rick hendrick of charleston and hoover of summerville only concerned with proper deployment of passenger airbag. Leather dash coming loose with significant wrinkles and distortion. Will affect passenger…
ODI 10892864
Unknown Or Other
My leather on dash started bubbling then it just peeled back (leather dash has delaminated). I am being told the wrinkles in the leather dash could cause an irregular passenger airbag deployment.
ODI 10889307
Unknown Or Other
Uconnect is no longer working, looked online and in jeep forum many people have been complaining about this problem for years and jeep and iphone are well aware of the problem, i called the jeep uconnect telephone number and if they cannot do a soft reset you must go to the dealer to fix the problem, if you are out of warranty you must pay, has been going for a long time and ties back to iphone issues with iphone…
ODI 10850563
Unknown Or Other
Leather dash is bubbling and becoming disconnected from the underlying surface. No dealer will replace it in my area and calling chrysler directly didn't accomplish anything either. The value of the trade in has been severely impacted and isn't covered under the extended warranty as it is considered normal wear and tear. I'm the 2nd owner and bought the vehicle with 57k miles. The problem started about a month after…
ODI 11011657
Unknown Or Other
Repeated recall p36 (executed) then r71 for vanity light wiring. I don't understand why the manufacturer can notify and then postpone any fix for nearly a year! This problem was supposedly fixed with recall p36 and can result in a vehicle fire, now a new recall r71 is issued that will not be executed for nearly year. What am i supposed to do carry a fire extinguisher?
ODI 10839818
Fuel/Propulsion System · Unknown Or Other
Well not feel safe driving this car since i purchase this car 4-5 recall on this car and no happy to take for repair because used my own time for this
ODI 10818557
Electrical System · Exterior Lighting · Unknown Or Other
This vehicle had the recommended recall repair for the sun visor completed on 5/19/2105. While driving the area above the rear view mirror began to emit smoke and within about 30 seconds flames erupted from the same area. The flames quickly spread towards the passenger side sun visor as i frantically looked for a safe place to pull over. It was 5:45am on a dark country road with no shoulder. I turned the vehicle…
Fire reported
ODI 10766674
Unknown Or Other
My leather dash board started bubbling and has now completely peeled and shriveled up, also my carbon fiber door and dash trim has fallen off.
ODI 11132285
Unknown Or Other
I was driving on the highway and my sunroof shattered. I had a state trooper check out the damage and he saw no sign of a foreign object.
ODI 10748453
Engine · Unknown Or Other
The issue with my car was exactly the same as its sister product, 2012-2013 jeep wrangler, which was recalled for this problem - reference the nhtsa campaign id no. 13v234000. The same design flaw exists in the 2012-2013 jeep grand cherokees and these models also need to be recalled. Problem: the power steering return line contacts and wears a hole in the aluminum transmission oil cooler line. There is no warning…
ODI 10745138
Unknown Or Other
Driving home from work 22.5 miles i noticed a whine that increased in volume and pitch depending on engine rpm. Upon arriving at home and exiting the vehicle i noticed an odd odor that smelled like something burning. I opened the hood of the vehicle and noticed black smoke coming from the vicinity of the alternator. There were no flames present and i noticed discoloration on the alternator. *tr
Fire reported
ODI 10681077
Unknown Or Other
Prestige cjd of las vegas is falsifying documents and telling the customer that they have serviced recall parts on their vehicle and they have not! Furthermore, prestige cjd put up barriers to prevent the customer from bringing in their vehicles for recall repairs! P36 and p14. *tr
ODI 10714184
Unknown Or Other
2012 grand cherokee laredo, consumer stated manufacturerfound a defect in the brake booster, which prevented the vehicle from stopping. Updated 9/11/17*cn
ODI 10666950
Fuel/Propulsion System · Unknown Or Other
A year ago i called my dealership about my car not starting just weeks after completing a major (normal) service. After complaining to the dealership and jeep directly, i had my jeep towed and they agreed to fix the fuel pump (a recall that had recently come out, but not yet on my specific jeep). The fix seemed to work for a few months, but then began happening again, only now i can sometimes start the jeep after…
ODI 10811586
Unknown Or Other
Heard high pitched noise from possible steering column. Took to dealer and was told alternator was bad but was never contacted about recall p-60 from 10/14. Apparently my vin number wasn't registered for that recall even though my alternator went bad. Sound is still there. Took car 4 times. Last time told power steering fluid low. Sound still there. Whistling noise inside of car only. Heard better when parked or…
ODI 10733278
Unknown Or Other
Fuel pump continues to run after car shut off. Result is a dead battery and my car in the shop. *tr
ODI 10637749
Unknown Or Other
I have contacted larry miller chrysler jeep in thornton colorado in june 2014 asking to have my vehicle serviced for the recall (s). I was told that they would have to order the part. In october 2014 (5 months later) i called to see why i was not getting called in for the recall service. A very rude parts department staff laughed and told me it could be months as there weren't enough parts. He told me to just wait…
ODI 10668586
Unknown Or Other
The leather dash has bubbled and pulled completely away from the windshield. This started happening before 10,000 miles.
ODI 11080817
Electrical System · Engine · Unknown Or Other
I have an ongoing problem with starting my 2012 jeep grand cherokee v8 overland. The jeep will start but will stall right away. Sometimes if you put the jeep in gear quickly it will stall in gear also. Most of the time it stalls right after starting. I have to shut the jeep off and press the start button again to get it started. I have had this jeep at the dealership (colorado chrysler jeep) multiple times over the…
ODI 10725056