2012 Jeep Grand Cherokee Service Brakes Problems
- 259
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 259 stored complaint records:
- 17 indicate a crash
- 6 indicate injury
- 2 indicate fire
What owners report
- service brakes · 77 records
- brake booster · 60 records
- brakes hydraulic · 38 records
- brake pedal · 34 records
- brakes service · 34 records
- electrical system · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 45 |
| 1–30k mi | 38 |
| 60–100k mi | 34 |
| 100–150k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electronic Stability Control · Service Brakes · Steering
While slowing down to make sharp turns the vehicle will spontaneously shut off causing the power steering and breaking to not work. There are no error codes that come up and the radio and air/heat continue to work. The only reason you know the car shut off is because the breaks and power steering won't work. This has happened multiple times but you can never recreate the problem on cue. It just happens randomly…
ODI 11280311
Service Brakes · Unknown Or Other
It was raining i had to start breaking was getting close to a red light, could not stop and crashed into another car and totaled mine and injured me.
Crash reported · 1 injury
ODI 11271279
Engine · Service Brakes · Vehicle Speed Control
I was pulling into a parking spot and transitioning the vehicle to park when the vehicle accelerated. I had my foot pressed firmly on the brake but it did not stop and it went up and over a parking barrier into another parked vehicle.
Crash reported
ODI 11266748
Engine · Service Brakes · Steering
I recently purchased this vehicle and it completely shuts off unexpectedly. When it does it affects both the braking and the steering. The first time i was stopped at a light and was an easy fix but the 2nd time i was getting off an exit around 50 mph. I have young children and now i am scared to drive them around in it. I know in not the only one this is happens, there's complaints all over the internet. There…
ODI 11233473
Engine · Service Brakes · Steering
Engine stalls for no reason under braking and deceleration. Happens more often when braking and turning. Loss of power steering when it happens. Does not happen frequently , more often in the cold when the car has been started. Cant replicate it when car is hot. Dangerous when it has happened on exit ramps as car has to be controlled with no power steering and car has to come to a complete stop, put in park where it…
ODI 11209509
Service Brakes
I was driving my jeep on the highway at 55 mph and traffic slowed down. I went to brake to slow down and my vehicle didn't slow. It felt as if my brake pedal went all the way to the floor and i attempted to move into the other lane, but my jeep hit the car in front of me and suffered $9,000 worth of damage. I also was injured requiring surgery on my foot that was on the brake pedal. *dt *dt consumer stated car is…
Crash reported · 1 injury
ODI 11216918
Service Brakes
Jeep was having brake problems. Replaced all the brakes this spring and still having a problem. Took the jeep in to the dealer in june to have the brake booster looked at, said it was fine. Since then the brakes have been getting worse. Today i crashed into the front of my house. There is something wrong with the brake booster, like i told jeep back in june. This same thing is happening on many other jeeps. Please…
Crash reported
ODI 11163209
Service Brakes
Safety recall was done incorrectly, leading to brakes freezing up. Dealership was unable to provide paperwork showing that the recall had been done accurately. According to recall t59/nhtsa 17v-572 a vacuum test should have been completed. If the booster did not pass testing, the brake booster should have been replaced. The brake booster was not replaced, allowing moisture to enter and freezing up. Images of the…
ODI 11190047
Engine · Service Brakes · Steering
When slowing the vehicle it will just silently shuts off. This happens usually at the same 5 places, 3 of them when slowing to make a right hand turn in an s turn and the other 2 going straight slowing to stop to make a left turn across traffic. I feel like it's a combination of braking, steering wheel and when its shifting into 1st since i'm either in a stopping situation or s turn situation. When this happens i…
Crash reported
ODI 11155615
Service Brakes · Steering · Unknown Or Other
4 times in the last 3 weeks, the last time just today, as i was decelerating and turning right while getting off highways onto exit ramps, the steering wheel felt like it locked - the power steering turned off, as did the power brakes - i had to coast, and the rpms showed 0, although all the lights were still on. I was forced to put the car in park - while still on the exit ramp - turn off the car and turn it on…
ODI 11154769
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle had faulty brakes. On occasion, the brake pedal had to be depressed all the way to the floorboard to stop the vehicle. On other occasions, the brake pedal could not be depressed at all. Pomoco chrysler jeep dodge ram of newport news ([redacted], newport news, va 23602, [redacted]) repaired the water shield above the brake booster…
Crash reported
ODI 11171895
Engine · Service Brakes · Steering
While braking to take a right turn (braking from ~40mph to 15mph) power steering was lost. Fought the car around the turn, then pressed the accelerator, nothing happened. Looked at the tachometer and it shows 0rpm, tried to brake further and now have no brakes. Coast to a stop. No warning lights showed. All electronics were functioning normally. Placed car in park then started as normal. Model year is 2012z has…
ODI 11104836
Electrical System · Electronic Stability Control · Service Brakes
I have had multiple lights pop up on my dash, usually after it rains, but once for no reason. I will be driving anywhere from 20-65mph and the lights will just pop up. (abs, brake, and traction control lights) once i turn my jeep off and back on, it disappears. But when the lights are shown, my jeep drives a little differently.
ODI 11228258
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was in reverse, the contact's foot slipped off the brake pedal onto the accelerator pedal. As a result, the vehicle crashed into a barn. The failure occurred without warning. A police report was not filed. The vehicle was towed to a body shop, but was not diagnosed. The manufacturer and dealer were not notified. The contact referenced nhtsa campaign…
Crash reported
ODI 11078855
Electrical System · Service Brakes · Steering
I was driving down an off ramp towards a right turn at about 20-30 mph . I attempted to make the right turn and brake pedal was very hard , gas pedal wasn't responding and steering wheel locked up(no turning) . The jeep slowed and nearly hit parked cars since brakes and steering were not working . When jeep finally stopped , i shifted into park and pushed ignition off button . I waited a few moments then pushed…
ODI 11078593
Electrical System · Engine · Power Train · Service Brakes · Steering
2012 jeep grand cherokee. Consumer writes in regards to vehicle brake booster recall repairs. *smd consumer sent additional correspondence. *ld the consumer stated on 02/15/2018 the vehicle stalled without warning making the vehicle inoperable. The dealerships resolution was replacing the electro-hydrualic power steering and the amp alternator per recall. *tr
ODI 10745313
Engine · Service Brakes · Steering
Engine randomly stalls for no reason while in motion, leaving the car coasting with no power brakes or power steering. Once the car is brought to a stop, it will start back up and continue driving as if nothing was wrong. Internet searches reveal that it is a common problem afflicting these models with no clear solution.
ODI 11071650
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While driving highway speeds, the brake pedal was depressed but failed to engage. The contact stated that it was very difficult to apply the brakes when traveling at highway speeds. There were no warning indicators illuminated before or after the failure. The vehicle was taken to the crystal lake chrysler jeep dodge ram dealer at 5404 s illinois rte 31 in crystal…
ODI 11073823
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The vehicle was included in nhtsa campaign numbers: 17v435000 (electrical system) and 17v572000 (service brakes, service brakes, hydraulic). The interim notice indicated that the remedy and parts were not available. The contact was unable to schedule an appointment with a dealer for over five months. The dealer was not contacted because the interim recall notice…
Fire reported
ODI 11047400
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called garden city jeep chrysler dodge ram srt at [redacted] (283 n franklin st, hempstead, ny…
ODI 11053870
Service Brakes
Brakes failed while driving at highway speed. Vehicle had 93,260 miles on it when the failure occurred. The jeep dealer replaced the brake booster, and the problem was repaired. The brake booster itself had been replaced in a recall in 2014.
ODI 11022478
Service Brakes
While stopping at a drive-through on my way to work, the brake system experienced an issue. I was at a stop when the brake pedal backed up from the floor and the jeep started to roll forward. I had to stand on the pedal with both feet to keep the vehicle stopped. I was able to park for a moment in order to find a way to get the vehicle safely to a nearby repair shop. They identified the issue as my brake booster.…
ODI 11021112
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While driving 6 mph, the brakes failed to work without warning. The vehicle was taken to the local dealer (brunswick auto mart located at [redacted], brunswick, oh 44212; [redacted]) where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The manufacturer was not made aware of the failure.…
ODI 11000018
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 17v435000 (electrical system) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (priority chrysler dodge jeep ram of salisbury, [redacted],…
ODI 11046542
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While driving various speeds, there was a ticking noise coming from the engine. The vehicle was taken to mckinney dodge (4574 calhoun memorial hwy, easley, sc 29641, phone number: [redacted]) where it was diagnosed that the driver side rear bolts detached causing an exhaust leak. The vehicle was repaired. The manufacturer stated that nothing could be done and referred…
ODI 11032930
Catalog parts for this system
Catalog year/make/model rows for 2012 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.