2012 Jeep Grand Cherokee Service Brakes Problems
- 259
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 259 stored complaint records:
- 17 indicate a crash
- 6 indicate injury
- 2 indicate fire
What owners report
- service brakes · 77 records
- brake booster · 60 records
- brakes hydraulic · 38 records
- brake pedal · 34 records
- brakes service · 34 records
- electrical system · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 45 |
| 1–30k mi | 38 |
| 60–100k mi | 34 |
| 100–150k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Alternator/Generator/Regulator · Service Brakes
Tl* the contact owned a 2012 jeep grand cherokee. While driving at a low speed, the vehicle lost brake functionality. The failure occurred without warning. The vehicle was taken to huntington jeep chrysler dodge ram (12220 e jericho turnpike, huntington, ny) and repaired per nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The vehicle was repaired, but the failure recurred. The vehicle…
ODI 11102324
Electrical System · Service Brakes · Steering
Have contacted dealer numerous times to address two recalls. They state still waiting for parts. Have been waiting more than one year to have these recalls addressed.
ODI 11099389
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While driving 5 mph, the vehicle stalled without warning. The vehicle was towed to leith chrysler jeep in raleigh, north carolina where it was diagnosed that the alternator failed. The alternator was replaced. On another occasion, the vehicle would not start while stationary. The vehicle was towed to the dealer again where it was diagnosed that the alternator failed…
ODI 11054564
Service Brakes
4/13/2015 completed recall to replace brake booster. 4/11/2017 auto pulled out infront of me. I was going 45 mph, hit brakes hard no abs little braking ability. I avoid collision by going into oncoming traffic. I slowly pulled off to the shoulder and brake light then came on. Towed to dealer who again replace a failed brake booster.i have document if needed. But i will need to fax them
ODI 10979122
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at 65 mph, the brake pedal was applied but it failed to respond. The brake warning light was illuminated. The vehicle was taken to a local dealer (riverland chrysler dodge jeep located at [redacted], la place, la 70068, phone number: [redacted]) where it was diagnosed that the brake booster needed to be replaced. The vehicle was…
ODI 11012435
Electrical System · Service Brakes · Visibility/Wiper
I took my car for three recalls one of them was the brake booster. They called me the other day to pick it up. I went and they told me everything is fixed. The problem wasn't fixed. I almost crashed 4 times and i had to call a tow truck. I called the dealer and they said if i want them to look at the car and find the problem they would charge me. I told him it's the brake booster and showed him a video to prove it.…
ODI 10983074
Electrical System · Exterior Lighting · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While driving 25 mph, the battery warning indicator illuminated and the instrument panel lights flickered and then failed completely. The brake pedal failed to engage while being depressed. In order to stop the vehicle, the parking brake was engaged and, upon exiting the vehicle, the contact opened the hood and fire and smoke were seen coming from inside the…
Fire reported
ODI 10955167
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 50 mph, the brakes failed when the brake pedal was depressed. The braking distance was extended. The vehicle was taken to an independent mechanic who diagnosed that the brake booster failed. The brake booster was replaced and the failure was remedied. In april of 2014, per nhtsa campaign number: 14v154000(service brakes), a water diverted…
ODI 10948417
Service Brakes
Was in motion on a snowy day pressed on the brakes and they became hard to press to brake i noticed it had a recall a couple years ago on the brake booster and i took it in they told me it was a bad brake booster. Want to know if that is something i can get it checked again because it was suppose to be fixed.
ODI 10947613
Service Brakes
The jeep will sometimes require more braking distance than anticipated. Usually when cold, the brake peddle will feel hard, and if an event requires urgent braking, continuous firm pressure might not result in normal stopping distances. What normally is enough peddle pressure to cause the vehicle to lock its wheels, now results in a slow, steady stop. This will also happen in reverse just slowly backing down the…
ODI 10960233
Engine · Service Brakes · Steering
In the 18 months i have owned the vehicle it has randomly turned off 5-6 times on the highway or on a street. The engine turns off (with no warning on the dash) and you lose power steering and braking. I have taken it to the dealership twice in the last two months and they are not able to diagnose. I am picking up the car tomorrow from the dealership that has had it for the past six days. They will be releasing me…
ODI 10947206
Electrical System · Service Brakes · Steering
I was driving down a busy road in our town today. The battery light came on. Approximately 10 minutes later while still driving, the lights on dash started flashing on and off, seatbelt alarm started going off, windshield wipers started working without turning on. The radio turned off. I lost power steering. The vehicle shut off while still driving down the road. I had no power breaks--seemed to almost stop working.…
ODI 10939778
Service Brakes
I drove my car not even three houses away from my residence and had to stop at a stop sign. Going roughly 10-15 miles and i could not stop my car. My brakes were hard and nothing happened. My car missed an incoming car and i swerved onto a curb to stop my car. My brakes were completely out! My car had to get towed to the dealership and come to find out it was a recalled part on the car that made the brakes not work-…
Crash reported
ODI 10915642
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. Shortly after the vehicle received a brake booster repair, the contact experienced brake failure. While pulling into the driveway and attempting to apply the brakes, the vehicle failed to stop. The contact had to turn off the vehicle to prevent the vehicle from moving any further. The contact had the vehicle towed to the dealer where it was diagnosed that the brake…
ODI 10898154
Service Brakes
On 8-4-16 i was operating my 2012 jeep grand cherokee in a paring lot dropping off some people. After putting the vehicle back into drive and moving forward, i was unable to stop the vehicle. When i stepped on the brake petal, i could hear a sound of "air" which seemed to be escaping from somewhere. Fortunately the parking lot was empty and i coasted to a stop. I had zero brake function! There was absolutely no…
ODI 10895200
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. When the brake pedal was depressed and the vehicle was shifted from park to drive, the vehicle rolled away while the brake pedal was depressed without warning. The vehicle was taken to a dealer where it was serviced per nhtsa campaign number: 14v154000 (service brakes, hydraulic), but the remedy failed to repair the vehicle. The manufacturer was made aware of the…
ODI 10884851
Body · Service Brakes · Suspension
On june 24, 2016, between 1:30 pm and 2 pm, i was driving from brentwood ca to vallejo ca on hwy 780 w and after turning a curve on the freeway which sloped down towards curtola parkway, i applied the brakes at about 30 miles per hour after i emerged from the overpass which was at least 5 car lengths before the cars ahead of me which was stopped at a red traffic light. However, the jeep continued to roll even though…
Crash reported · 3 injuries
ODI 10883463
Service Brakes
Break booster recall - 6/3/2016 - my 2012 jeep grand cherokee could not be stopped. While driving, as i attempted to stop the vehicle, i noticed the break pedal was much harder than usual. When i pressed the break pedal, air was escaping from the break pedal and the car could not be stopped. I had to use the emergency break to stop the vehicle all the way back to the dealership. I managed to drive the car to the…
ODI 10872456
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle was repaired under nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). While driving 50 mph, the brake pedal was depressed but it took the vehicle longer to come to a complete halt. The emergency brake warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the brake…
ODI 10864418
Electrical System · Engine · Service Brakes
About a month after purchasing my used jeep, i was coming to a stop on a city street and my jeep powered off completely. After taking the jeep in to the dealership they fixed the fuel pump relay, which was recalled ,and sent me on my way. Since then my jeep has powered off 5 times (once while entering the highway, twice while exiting the highway, once while making a u-turn under the highway and once on a city…
ODI 10855188
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While operating the vehicle, the brake sensor light illuminated off and on and the brake pedal felt spongy when depressed. The vehicle was taken to a dealer where it was diagnosed that a leak was present in the brake booster and the booster would need to be replaced. The contact was informed that the vehicle was previously repaired under nhtsa campaign number:…
ODI 10871549
Service Brakes
I experienced a loss of brakes on my grand cherokee. I pushed the pedal to the floor and could hear air escaping, but i had very little brake. I had to push exceedingly hard to stop the vehicle. Fortunately, i was not driving in heavy traffic and could get to my local garage. At the garage i was told the booster needed replaced as it had failed.since we had the safety recall done in december 2014 it seemed strange…
ODI 10853871
Service Brakes
My brakes stopped working while stopped at a stop light. The brake pedal kicked back and forced my foot upwards. I was at that point no longer able to depress the brake pedal. I started crawling forward and when the light turned green slowly accelerated to a parking lot. I had to press on the brakes as hard as i was able and slowly came to a stop. There was extreme resistance to depressing the pedal and a…
ODI 10852822
Electrical System · Fuel/Propulsion System · Service Brakes
I currently have the 2012 jeep grand cherokee and over the years, my vehicle has had a total of (7) recalls. Recalls: brakes, electrical, etc. The most recent recall stated that the vehicle could stall with the risk of a crash! Upon receiving my notification letter, i made an appointment with the anticipation that the repairs would only take 1 ' 2 business days. Unfortunately, the repair time was approximately 1…
ODI 10891513
Service Brakes
The brake booster failed while driving in city traffic and while braking for a traffic light, without warning and without appearance of the brake warning light on the dash. The brake booster recall 14v-154 was accomplished approx. 4 months prior.
ODI 10837209
Catalog parts for this system
Catalog year/make/model rows for 2012 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.