2012 Jeep Grand Cherokee Steering Problems
- 84
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 84 stored complaint records:
- 4 indicate a crash
- 1 indicate injury
- 1 indicate fire
What owners report
- Hydraulic Power Assist System · 2 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 30 |
| 60–100k mi | 26 |
| 1–30k mi | 12 |
| 100–150k mi | 5 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Fuel/Propulsion System · Steering
My jeep all of a sudden stalled right before a sharp corner causing panic and loss of control of the vehicle. My family is scarred and my wife does not trust driving the vehicle especially after not even a week later we received a recall letter stating vehicle can stall but there's no solution!!!! When the jeep stalled i drove into a ditch unable to over power the all of a sudden tight steering and now i have…
Crash reported
ODI 11292477
Steering
Sound coming from steering column when turning. Dealer diagnostic identified a failing steering rack and pinions. Need to replace.
ODI 11280747
Electronic Stability Control · Service Brakes · Steering
While slowing down to make sharp turns the vehicle will spontaneously shut off causing the power steering and breaking to not work. There are no error codes that come up and the radio and air/heat continue to work. The only reason you know the car shut off is because the breaks and power steering won't work. This has happened multiple times but you can never recreate the problem on cue. It just happens randomly…
ODI 11280311
Steering
Power steering lines leaked at 80k ( january 2019 dealer repaired ) now 7 months later (august 2019) both lines are leaking again.. It's going in on the 19th for repair but someone told me their is a huge fire hazard with this fluid leaking and has caused major car fires and steering failure. Is there or was there a recall at some point with the 2012 grand cherokee to fix this issue permanently ?i bought this truck…
ODI 11242616
Engine · Service Brakes · Steering
I recently purchased this vehicle and it completely shuts off unexpectedly. When it does it affects both the braking and the steering. The first time i was stopped at a light and was an easy fix but the 2nd time i was getting off an exit around 50 mph. I have young children and now i am scared to drive them around in it. I know in not the only one this is happens, there's complaints all over the internet. There…
ODI 11233473
Steering
The first time my power steering when out i had stopped to do something. Got back in my jeep and thought i had a flat because it was so hard to turn the wheel. Got out to look and everything was fine. Got back in, drove it around a neighborhood street and steering returned to normal. Had a mechanic top off the power steering fluid and was fine for months. Yesterday was leaving to got to the store and just before i…
ODI 11229226
Engine · Steering · Wheels
My vehicle has decided to start bogging around 35mph. It has continually done this for a week and has decided to start driving horrible. It does not drive like it has been. We are going to check what the problem might be sunday (7/7/2019) and attempt to fix. My jeep is no longer covered under warranty.
ODI 11228253
Steering
Mientras guiaba normal no sucedia nada, al dar una curva cerrada se tranc el guia inmediatamente y le eche lquido de power steering y nada de que se arreglara. Leyendo un internet vi que esas guaguas tenian ese defecto y algunos modelos tenian recall en la power steering pump pero al poner mi vin no salio nada. Quisiera q revisaran. Cuando le ponen la maquina para verificar no marca nada, no son los fusibles.
ODI 11207834
Engine · Service Brakes · Steering
Engine stalls for no reason under braking and deceleration. Happens more often when braking and turning. Loss of power steering when it happens. Does not happen frequently , more often in the cold when the car has been started. Cant replicate it when car is hot. Dangerous when it has happened on exit ramps as car has to be controlled with no power steering and car has to come to a complete stop, put in park where it…
ODI 11209509
Steering
Hello, i am the original owner of a garage kept 2012 jeep grand cherokee overland 5.7 with 73000 miles. On 1 april 2019 the power steering rack went bad. Other jeeps have had the same problem, but no recall. The vehicle was moving and turning. This is not a good thing for such a high end jeep product. Very costly repair. Please advise. (xxxxx) parts of this document have been redacted to protect personally…
ODI 11193859
Steering
Tl* the contact owns a 2012 jeep grand cherokee. The contact heard an abnormal noise when the steering wheel was turned in either direction. The contact was concerned that the steering could seize without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was not available.
ODI 11193459
Steering
I was advised during an oil change that power steering rack and pinion assembly needs to be replaced due to leaking fluid. The nhtsa database is filled with similar complaints about this defective part. With 10 recalls already on this vehicle, please investigate to determine whether a recall is warranted for this issue as well. Thank you.
ODI 11181646
Steering
The rack and pinion steering is leaking at 75,000 miles. After being qouted 2600 dollars for the fix, i did research and found that most other jeep owners are experiencing this problem in low mileage jeeps also. Contacted jeep with no response. The issue has been noted to cause the jeeps to become unresponsive and dangerous as steering becomes useless.
ODI 11166222
Electrical System · Steering · Vehicle Speed Control
Vehicle loses all power when slowing down or stopped. Lose ability to steer. Have to restart the vehicle.
ODI 11166731
Engine · Service Brakes · Steering
When slowing the vehicle it will just silently shuts off. This happens usually at the same 5 places, 3 of them when slowing to make a right hand turn in an s turn and the other 2 going straight slowing to stop to make a left turn across traffic. I feel like it's a combination of braking, steering wheel and when its shifting into 1st since i'm either in a stopping situation or s turn situation. When this happens i…
Crash reported
ODI 11155615
Service Brakes · Steering · Unknown Or Other
4 times in the last 3 weeks, the last time just today, as i was decelerating and turning right while getting off highways onto exit ramps, the steering wheel felt like it locked - the power steering turned off, as did the power brakes - i had to coast, and the rpms showed 0, although all the lights were still on. I was forced to put the car in park - while still on the exit ramp - turn off the car and turn it on…
ODI 11154769
Steering
Rack and pinion sterling defect need to be replaced 12500 miles only on car
ODI 11154701
Engine · Steering
I have owned this vehicle for 3 years, and in that time it has randomly lost all power while driving 5 different times, making it hard to turn off the road. I have to pull over and restart the vehicle. There is no warning, it just dies. I am not finding a recall concerning this, but there should be. I have read several other complaints about the same issue.
ODI 11130501
Steering
2012 jeep has 55k miles, original owner. Took to the dealership for an oil change and a couple recalls, to be informed the steer rack is leaking, along with a bent tie rod, cost to fix is $2000.
ODI 11118519
Steering
Vehicle has less than 60,000 miles and was informed that power steering resivoir is low due to a leak in the boot of the rack and pinion steering assembly. Cost of repair would be approximately $2000. This part should last much longer than 60,000 miles. Driven very lightly as only 60,000 miles in 6 years to start having such issues.
ODI 11114716
Steering
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 40 mph, the power steering failed and the steering wheel became very difficult to turn in either direction. Upon inspection, the owner discovered that the power steering fluid leaked from the power steering pump. One step auto chrysler of fort walton (541 mary esther cut off, fort walton beach, fl) was notified of the failure. The…
ODI 11234356
Engine · Service Brakes · Steering
While braking to take a right turn (braking from ~40mph to 15mph) power steering was lost. Fought the car around the turn, then pressed the accelerator, nothing happened. Looked at the tachometer and it shows 0rpm, tried to brake further and now have no brakes. Coast to a stop. No warning lights showed. All electronics were functioning normally. Placed car in park then started as normal. Model year is 2012z has…
ODI 11104836
Engine · Steering · Vehicle Speed Control
Vehicle randomly shuts off while driving. No indications of problem as far as warnings. Loses all engine power, power steering, power brakes. Happens when slowing. Once shifted to neutral or park, it will restart without issue. Intermittent dangerous problem. No faults active, no diagnosis to be found. Vehicle is up to date on recalls as far as we can tell. Concerns for safety are present. Vehicle currently has…
ODI 11098062
Electrical System · Engine And Engine Cooling · Steering
We loaded up to go to the desert (clear summer day with temperatures near 80 degrees fahrenheit), stopped to get gas and ice (jeep was running the entire time) and once we got on the way there, the battery light came on, then an odd sound was heard then whitish electrical smelling smoke started pouring out of the engine compartment, this happened within 8 - 10 seconds total). I grabbed my extinguisher and popped the…
ODI 11197430
Steering · Suspension
On april 16, 2018, i took my car into the glendale chrysler jeep dodge dealership in glendale, mo, to obtain the alternator diode thermal fatigue recall replacement. During their inspection, i was notified that i also needed to replace the rack and pinion power steering module due to leaking fluid for $2300.00. This item is connected to the recall of the alternator diode thermal fatigue problem. In addition, i was…
ODI 11088542