2012 Jeep Grand Cherokee Steering Problems
- 84
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 84 stored complaint records:
- 4 indicate a crash
- 1 indicate injury
- 1 indicate fire
What owners report
- Hydraulic Power Assist System · 2 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 30 |
| 60–100k mi | 26 |
| 1–30k mi | 12 |
| 100–150k mi | 5 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Service Brakes · Steering
I was driving down an off ramp towards a right turn at about 20-30 mph . I attempted to make the right turn and brake pedal was very hard , gas pedal wasn't responding and steering wheel locked up(no turning) . The jeep slowed and nearly hit parked cars since brakes and steering were not working . When jeep finally stopped , i shifted into park and pushed ignition off button . I waited a few moments then pushed…
ODI 11078593
Electrical System · Engine · Power Train · Service Brakes · Steering
2012 jeep grand cherokee. Consumer writes in regards to vehicle brake booster recall repairs. *smd consumer sent additional correspondence. *ld the consumer stated on 02/15/2018 the vehicle stalled without warning making the vehicle inoperable. The dealerships resolution was replacing the electro-hydrualic power steering and the amp alternator per recall. *tr
ODI 10745313
Engine · Service Brakes · Steering
Engine randomly stalls for no reason while in motion, leaving the car coasting with no power brakes or power steering. Once the car is brought to a stop, it will start back up and continue driving as if nothing was wrong. Internet searches reveal that it is a common problem afflicting these models with no clear solution.
ODI 11071650
Engine · Steering
This is not the first time this has happened owned car since oct 17 the engine stalls in the middle of driving has happened 6 times. A near miss twice of hitting a tree. You loss power steering when this happens. Took to dealer and they cant find anything wrong. Taking it back tomorrow 2/1/18 to do a diagnostic test and keep the car until it does it. Very dangerous to drive! Jeep do something about it! Listen to the…
ODI 11066055
Steering
Rack and pinion leaking power steering fluid in cold weather
ODI 11162150
Electrical System · Engine · Steering
Car started smoking, lights began flashing, wipers turned on lost all starring and car than died.
ODI 11033885
Steering
Power steering became jerky and power assist would come and go while driving. We brought to jeep dealer and they said only cure was to replace rack and pump at cost of $3,000.
ODI 11031776
Steering · Suspension
33k milage took my jeep in to get the routine oil change, the shop found the rack and pinion assembly was completely broke and the front struts were completely blown out at 33k miles this should not happen. The repairs cost $3,700.00. If jeep knows there was a problem in 2012 they should have taken care of it. Betty / thornton, colorado
ODI 11025171
Steering
Dealership related the found steering gear had no fluid, it was leaking and needed to be replaced. We park the car in the garage and have no leaks on the floor. Where is all this leaking fluid going?
ODI 11020375
Electrical System · Steering
As i was driving my a/c stopped blowing cold air. Battery light came on then all the dash indicators started blinking wrong including my seat belt indicator, radio shut off, etc. Car drove as if it had little power then steering jerked as if car was going to shut down. Pulled over and turned off car and car would not restart. Took to the mechanic who confirmed is the alternator. Vehicle only hs 60k miles.
ODI 11004667
Electrical System · Engine · Steering
Jeep stalls suddenly while driving with no indication other than the loss of power steering. This occurs repeatedly at different speeds ranging from 15 mph in the city to 60 mph on the highway. Stalling has occurred when slowing down and also while turning.
ODI 11015268
Hose, Piping, And Connections · Steering
Power steering fluid leaking; according to dealer, power steering fluid is highly flammable and may cause a fire forcing me to pay the $1,600 for a new steering rack. 2012 jeep grand cherokee, 26k miles.
ODI 10985694
Electrical System · Service Brakes · Steering
Have contacted dealer numerous times to address two recalls. They state still waiting for parts. Have been waiting more than one year to have these recalls addressed.
ODI 11099389
Steering
Front rack and pinion steering boot leaking. Car bought new and has 59,000 miles. On line reports many other vehicles with same problem. Safety issue found on yearly inspection.
ODI 10980424
Steering
Driving at highway speeds, 55 to 70 mph the steering wheel will violently shake back and forth and the car will jerk from left to right. I took the vehicle to the dealership and was informed the power steering rack and pinion would need complete replacement. The estimate with a new 4 wheel alignment is over 1900 dollars. This jeep is driven by my wife, has never been off road and has only 33,000 miles on it. A…
ODI 11021641
Steering
Rack and pinion is leaking power steering fluid. A crack in the seal has developed in the rack on the front passenger side. The vehicle has never had any other issues like this before. Also the computer has not indicated low power steering fluid but the mechanic told me it was low. The vehicle was not driven recklessly or off road that would cause a crack like this. There is no simple fix for this other than a…
ODI 10959151
Engine · Service Brakes · Steering
In the 18 months i have owned the vehicle it has randomly turned off 5-6 times on the highway or on a street. The engine turns off (with no warning on the dash) and you lose power steering and braking. I have taken it to the dealership twice in the last two months and they are not able to diagnose. I am picking up the car tomorrow from the dealership that has had it for the past six days. They will be releasing me…
ODI 10947206
Hydraulic Power Assist System · Steering
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at 5 mph, the steering wheel seized as the power steering warning light illuminated. The vehicle was towed to a dealer and was diagnosed that the power steering component failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
ODI 10944099
Steering · Suspension
While driving on the highway the jeep jolted/ jumped to the side when we drove over mildly unevenly paved roads or overpasses causing us to lose control of our vehicle momentarily. We were at 65 mph and the jeep rocked a few times upon attempting to stabilize. This has happened numerous times and our last incident almost threw us into the side of a semi. The dealer cannot explain this and we have had new tires and…
ODI 10939999
Electrical System · Service Brakes · Steering
I was driving down a busy road in our town today. The battery light came on. Approximately 10 minutes later while still driving, the lights on dash started flashing on and off, seatbelt alarm started going off, windshield wipers started working without turning on. The radio turned off. I lost power steering. The vehicle shut off while still driving down the road. I had no power breaks--seemed to almost stop working.…
ODI 10939778
Hydraulic Power Assist System · Steering
2012 jeep grand cherokee power steering is whining loudly while idling and in motion fluid is being lost.. Occasional vibration in steering system when cornering.
ODI 10946159
Steering
In 2016, my 2012 jeep grand cherokee laredo had about 38k miles when i found out that my vehicles rack and pinion had a "minor leak" that they service center recommended i "keep an eye on." this was something i really needed to save for because it would cost $3000 to repair and i had just purchased the vehicle! Less than a week later i was in an accident because i lost power steering while driving with my family.…
Crash reported · Fire reported · 1 injury
ODI 11265351
Steering
I am losing power steering fluid on my 2012 jeep grand cherokee - there is a leak somewhere in the steering. I have only 40,k miles on this vehicle. There have been many complaints on this and is obviously a defect in the steering system - chrysler should recall and repair this problem.
ODI 10910172
Steering
My steering will at various times, shake will driving, sometimes violently. The shaking gets worse if i apply the brakes. This is an off and on problem and does not occur everyday. It mostly occurs at highway speeds (55 mph+) i have video of this occurring available for viewing.(mp4 format) i have been to the jeep dealer (thompson chrysler dodge jeep in edgewood maryland) 3 times (have shown them the video) in the…
ODI 10897110
Electrical System · Engine · Steering
When slowing down or coming to a stop, the vehicle's engine will turn off and power steering will not work. In order to start the vehicle again, i need to completely stop, put it in park and start the engine. This has happened on the street and freeway. It does not happen constantly. I have had times where it happens 2 days in a row, once a week, and once a month. I have taken the vehicle to a dealer a few times…
ODI 10876268