2012 Jeep Grand Cherokee Air Bags Problems
- 24
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 24 stored complaint records:
- 6 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- passenger airbag · 6 records
- leather dash · 5 records
- failed deploy · 4 records
- tear seam · 4 records
- notified failure · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 10 |
| 100–150k mi | 4 |
| 60–100k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Passenger airbag indicator light turns on and off at random times while vehicle is driven or parked. Sometimes it repeatedly turns on and off in a few minutes. It will happen if someone is in the passenger seat or not.
ODI 11297487
Air Bags · Electrical System · Engine
Vehicle struggles to start when starter button engaged.
ODI 11228893
Air Bags
My air bag light randomly lights up and goes away and sometimes it chimes when it pops up and sometimes it doesn't. Here recently, it has decided to stay on. There is no code if it is scanned. I definitely think this should be a recall because if i was to accidentally wreck, i don't know if they would actually work or not as much as the light comes and goes.
ODI 11228259
Air Bags · Unknown Or Other
Takata recall the airbag does not work got into an accident and airbag did not pop out. The light for the airbag comes on and off.
Crash reported
ODI 11172992
Air Bags · Seat Belts
Seat belt light and air bag light is on and wont go off. Warning sound wont stop ringing.
ODI 11120393
Air Bags
My jeep has developed several large wrinkles on the top of the dashboard cover. I've seen comments from other jeep owners that have the same problem. My concern is that the wrinkles in and stiffness of the dashboard cover might interfere with the deployment of the passenger-side airbag.
ODI 11102634
Air Bags · Body
Car was travelling on a rural road and driver fell asleep at the wheel. Hit an electrical power pole approximately 12 inches inside the drivers side head lamp at speeds approximately at 40 -45 mph. Car then proceeded to travel another approximate 25-30 yards before turning 90 degrees and crashing the rear of the car into the corner of a block building. The driver was unhurt however the air bags failed to deploy to…
Crash reported
ODI 11083107
Air Bags
My air bag light has come on my dash i received a notification about my vehicle and takata recalls my vehicle will not pass inspection due to this light
ODI 11040449
Air Bags · Visibility/Wiper
Hello, my dashboard continues to warp and i'm concerned this is causing impairment of my defrost and possibly my airbag. As you can see this is an ongoing problem with jeep according to numerous threads on jeep forums. Also, a news story is provided here: https://youtu.be/le_4rvabook
ODI 11181298
Air Bags · Body
On aug. 29 2017 my airbag light came on. I took the vehicle to mullane motors in lockport ny, for repair. I was told a side impact air bag sensor had shorted out and needed replacing, and spent $332.57 to have it fixed. When i arrived to pick up my jeep, i was told that the same sensor was still 'shorting out' and that standard operating procedure was to replace the occupant restraint control module. I asked when…
ODI 11030867
Air Bags
Airbag warning light comes on intermittently. It was on when i was at the dealer so the service consultant could check the codes. He suggested there is something wrong inside the front passenger door. I have scheduled an appointment to have him take the door apart and investigate further.
ODI 10905496
Air Bags
Concerned with proper deployment of passenger airbag. Leather dash coming loose with significant wrinkles and distortion. Will affect passenger airbag deployment per design intent due to deviation in tear seam geometry. (worked previously as seatbelt & airbag engineer and have witnessed effect of tear seam deviation. Pictures attached are not from my vehicle, but show onset of wrinkle condition and a deployed airbag…
ODI 10885605
Air Bags · Unknown Or Other
Leather on dash started wrinkling/bubbling then just peeled back (leather dash has delaminated). I am being told the wrinkles in the leather dash could cause an irregular passenger airbag deployment. Dealership rick hendrick of charleston and hoover of summerville only concerned with proper deployment of passenger airbag. Leather dash coming loose with significant wrinkles and distortion. Will affect passenger…
ODI 10892864
Air Bags
Tl* the contact owns a 2012 jeep grand cherokee. While making a turn, the contact crashed into the front driver side of another vehicle. The contact sustained minor whiplash that did not require medical attention. The air bags did not deploy with the massive impact. A police report was filed. The insurance company towed the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage…
Crash reported · 1 injury
ODI 10863602
Air Bags · Electrical System · Fuel/Propulsion System
My vehicle has a recall (r09/nhtsa 15v-115) for failure of the tipm resulting in vehicle stalls and non starts which have occurred on multiple occasions since 2013 most recently 12/15/15. My vehicle has stalled in traffic on the highway and interstate at speed in heavy traffic almost causing several accidents. I have taken the vehicle to the local dealer (napoleton) who attempted to fix without resolve. In fact, i…
ODI 10810680
Air Bags · Visibility/Wiper
The leather dashboard is shrinking and coming unglued from the dashboard frame. The defroster vents are now affected and being pulled by the disintegrating leather. I am concerned that since the dashboard coating is no longer affixed to the car, the dashboard will be ripped off and become a projectile if the airbags inflate. The problem exists all the time but the threat exists most when car is in motion.
ODI 10818427
Air Bags
Tl* the contact owns a 2012 jeep grand cherokee. While driving at approximately 70 mph, the air bag warning light illuminated. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. The vin was not available.
ODI 10779842
Air Bags
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not…
ODI 10748515
Air Bags
Air bag failed to deploy when my wife hit a deer at 70mph,it hit dead center of the bumper. There was $5473.84 dollars of damage. The absorber for the bumper and bumper and bumper parts. The grill,radiator,hood,all brkts and related parts. After getting the car back every thing on the car failed. They replaced steering module at a cost of $716.17 and the is still not right,it's going back in the shop 8/26/15.
Crash reported
ODI 10759266
Air Bags
Tl* the contact owned a 2012 jeep grand cherokee. While driving approximately 45 mph on an icy road, the vehicle slid and veered off the road. The vehicle flipped over several times down an embankment and the air bags failed to deploy. A police report was filed and four injuries were reported that required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate…
Crash reported · 4 injuries
ODI 10663695
Air Bags · Vehicle Speed Control
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while parking with the brakes engaged, the vehicle erroneously accelerated and traveled over a bush, a hill, crossed a four lane road and then crashed into a tree. The contact indicated that the air bags failed to deploy and the engine continued to rev after the contact exited the vehicle. The contact then removed the key to shut off the…
Crash reported · 1 injury
ODI 10644779
Air Bags
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 12v391000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
ODI 10640802
Air Bags · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the air bag sensor light was illuminated. The vehicle was taken to the dealer, who advised that the air bag control module had malfunctioned and needed to be replaced. The contact was also informed that the abs and instrument cluster module software need to be updated to correct a defective abs (anti- lock braking system). The vehicle was not…
ODI 10567871
Air Bags · Electrical System · Seat Belts · Service Brakes, Hydraulic
On june 2 after cleaning the car at the car wash (manually) on the way back to our home all the lights of the dashboard lit up for all services to be done and the wipers activated by themselves. The safety belts are no longer working and the lights of the car are not functional. You do not have blinkers, seat belts or brake lights. The rpm needle goes up and down randomly and the engine continues to rev up and down.…
ODI 10519493