2012 Jeep Grand Cherokee Service Brakes Problems
- 259
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 259 stored complaint records:
- 17 indicate a crash
- 6 indicate injury
- 2 indicate fire
What owners report
- service brakes · 77 records
- brake booster · 60 records
- brakes hydraulic · 38 records
- brake pedal · 34 records
- brakes service · 34 records
- electrical system · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 45 |
| 1–30k mi | 38 |
| 60–100k mi | 34 |
| 100–150k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10630482
Service Brakes
While my wife was driving the car with my 18month old son in the vehicle the brake stopped working. She was able to coast her way to the nearest dealership where it was determined that the power brakebooster went. This cost us $500 to fix because both the manufacturer and dealership said its not covered on extended warranty as its "ware and tear". In my opinion if the breaks of a 2012 car fail to work this is not…
ODI 10572895
Service Brakes
My 2012 jeep grand cherokee laredo had a brake problem and the service dept at nielsen jeep in east hanover, nj, diagnosed it a brake booster failure. This is not a problem that should occur in a well-maintained 2 year old vehicle. The service manager (who was very nice and courteous) explained that the car is unsafe to drive (the brakes could fail) but that the part is not available anywhere. It is on national…
ODI 10566547
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the brake pedal abnormally was depressed into the floorboard while the vehicle was parked. The vehicle was towed to the dealer, who advised that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000. The vin was not available. *tr
ODI 10568205
Service Brakes
Brake booster failure. Dealer states "low assist". Jeep has no stopping power at all, pedal is hard and vehicle just keeps rolling. Parts are nationally backordered. From what i'm reading online this is a large scale problem. Moisture is getting in the booster and freezing, causing brakes to fail. I have a case number open with jeep. *tr
ODI 10563822
Service Brakes · Service Brakes, Hydraulic
2012 jeep grand cherokee. Consumer writes in regards to brake booster recall notice. *smd according to the invoice, the brake light was on and the pedal was hard. The dealer found the brake booster would not hold the vacuum. The brake booster was replaced.
ODI 10607322
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated while attempting to engage the brakes, they failed to stop the vehicle in time causing him to driver through the stop sign. The vehicle was taken to the dealer; however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure and refused to provide him any assistance since the vehicle was not included in…
ODI 10575105
Service Brakes
While driving on an expressway, there was a backup of traffic and i went to depress the brakes. The brake pedal was so stiff it could not be depressed and the brakes did not engage. I kept my foot n the brake and still there was no braking. I let up my foot and depressed the brake pedal again and finally got the brakes to work. This has happened several times while driving this vehicle. I did contact my dealer and…
ODI 10578191
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while reversing, the brakes failed to respond as the brake warning light illuminated. The contact mentioned that the emergency brake was activated in order for the vehicle to stop. The vehicle was taken to a dealer where it was diagnosed that the brake booster needed to be replaced. The manufacturer was not notified of the failure. The vehicle…
ODI 10564379
Service Brakes
I started my vehicle up on a cold morning, -5 degrees. Brought vehicle up to 40mph, applied the brakes, noticed the pedal was stiff. Brakes weren't working, and dashboard brake warning light was on. Managed to stop and park vehicle. Brought to dealership last night (2/14/14) where vehicle was diagnosed with bad brake booster. Upon further investigation online, brake boosters were affected by cold whether all over…
ODI 10564386
Service Brakes
I currently lease a 2012 jeep grand cherokee laredo and the other day my wife and son were driving the car and the brakes completely failed. They would not depress even at 5-10 mph and if completely slammed to the floor the abs would pump bake fighting the brake pressure. They went through a red right and luckily were not hurt. Later the brakes begin working and we dropped it off at the service center. Once there…
ODI 10562585
Service Brakes
I am the owner of a 2012 jeep grand cherokee that at the time of the following incident had approximately 48000 miles on it. During our first cold weather in january 2014 i took the car out and when i went to apply the brakes i had to step on the pedal with all my strength to avoid hitting another car and then had to steer the car off the road to avoid a accident. I then parked the car on the side of the road and…
ODI 10562688
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to remedy the recall was unavailable. The manufacturer was not notified. The vin was not available. The contact had not experienced a failure.
ODI 10631751
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 40 mph and depressing the brake pedal, the brakes malfunctioned and the stopping distance increased. The dealer diagnosed that the brake booster was faulty. The brake booster was replaced and the failure was remedied. The contact indicated that the failure occurred after a remedy was previously performed involving the brake booster. While…
ODI 10731523
Service Brakes · Service Brakes, Hydraulic
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle jerked intermittently when the brake pedal was depressed. The contact stated that nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) had exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was made aware of the delay. The vehicle was not…
ODI 10628087
Air Bags · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the air bag sensor light was illuminated. The vehicle was taken to the dealer, who advised that the air bag control module had malfunctioned and needed to be replaced. The contact was also informed that the abs and instrument cluster module software need to be updated to correct a defective abs (anti- lock braking system). The vehicle was not…
ODI 10567871
Service Brakes
My 2012 jeep grand cherokee experienced brake difficulties during the winter 2013/2014 twice. I blamed it on the extreme cold we were experiencing at the time. Shortly thereafter, the brake recall notice was issued to the media. I immediately called my local chrysler/jeep dealer to inquire about the recall. I was informed that they had not been given notice to make appointments for the repairs. Approx 1 month later…
ODI 10638083
Service Brakes
Driving at road or highway speed, sudden application of brakes requires long distance to stop. Soft peddle and requires greater pressure for emergency stops.took to dealer on 28dec2013 and requested inspection and repair of brakes. Dealer analysis: "vehicle operating to manufacturers design." experienced same problem in february and april 2014. Returned to dealer on 02apr2014 for oil change and complained of braking…
ODI 10576793
Service Brakes
I started car, backed out of driveway, attempted to stop car, brake hard but would not stop car, complete loss of braking capability. Also loud hissing noise coming from under car. Car was brought to elmwood chrysler e.providence ri. Invoice no. [xxx]. Cause found, brake booster and master cylinder faulty. Cost to repair $705.37. I checked on line for chrysler recalls, found two mentioning problems with brakes in…
ODI 10592812
Electrical System · Service Brakes · Steering
The vehicle lost all electrical power, steering and braking while in motion. The vehicle lost all control of steering and breaking when the electrical system shutoff. The electrical issue has happened 3 times within the first 2 year of ownership (~32,000 miles). The following parts have been replaced: fuel pump relay and overlay harness, wireless ignition node, integrated key fob, tipm kit, 2 key fobs, brake…
ODI 10610556
Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while operating the vehicle in wet conditions, the vehicle jerked when braking. The contact received a notice for nhtsa campaign number 14v154000 (brakes). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the defect were not available and no estimated time to…
ODI 10662242
Service Brakes
I am writing to you about an area of concern regarding my 2012 jeep grand cherokee overland. For no reason i have a crack in my windshield while the car was parked. This crack extends vertically from the top center of the windshield around the rear view mirror and then extends horizontally the remainder of the way. I understand cracks happen, though when i did some searching around the internet, i notice that this…
ODI 10545016
Service Brakes
Tl* the contact owned a 2012 jeep grand cherokee. While driving approximately 30 mph, the brake pedal was depressed and failed to respond without warning. As a result, the contact crashed into another vehicle. The contact sustained a back injury that required medical attention. The driver of the other vehicle sustained unknown injuries that required medical attention. It was unknown if a police report was filed. The…
Crash reported · 2 injuries
ODI 10715888
Service Brakes
Matthews dodge and chrysler will not service my recall after several calls and a complaint to vehicle safety! *tr
ODI 10631435
Engine · Service Brakes
April 5, 2013, less than a year (purchased - 2012 jeep grande cherokee laredo) the check engine light went on, took vehicle to service department, and informed my service provider (jeep dealership) there is a "problem" with the cylinder head. Very disturbing because the vehicle was purchased brand new, less than 10k miles and already a major part must be replaced on a "brand new" vehicle. I am informed that is not a…
ODI 10557302
Catalog parts for this system
Catalog year/make/model rows for 2012 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.