1. Jeep Grand Cherokee
  2. Problems
  3. 2012
  4. Service Brakes

2012 Jeep Grand Cherokee Service Brakes Problems

259
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 259 stored complaint records:

  • 17 indicate a crash
  • 6 indicate injury
  • 2 indicate fire

What owners report

  • service brakes · 77 records
  • brake booster · 60 records
  • brakes hydraulic · 38 records
  • brake pedal · 34 records
  • brakes service · 34 records
  • electrical system · 28 records

Mileage in stored records

BandRecords
30–60k mi45
1–30k mi38
60–100k mi34
100–150k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 8, 2014

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notice for nhtsa campaign id number 14v154000 (service brakes , service brakes, hydraulic) and stated that the part was unavailable to perform the repair. The manufacturer was not notified of the failure. There were no failures at this time.

    ODI 10620870

  • August 8, 2014 · 52,000 miles

    Service Brakes · Service Brakes, Hydraulic

    Recall notice received p14/nhtsa 14v-154. Called dealership regarding recall. Told the part would be ordered (june 11). Called again august 7. Told it would be another two months. Told by dealership that orders were allowed to go thru but that only one part per week shipped. Asked if it could be more than a year. Dealership thought not but admitted it had no way of knowing. *tr

    ODI 10620858

  • August 4, 2014

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The contact had not experienced a failure.

    ODI 10618771

  • August 1, 2014 · 12,000 miles

    Electrical System · Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the engine would rev and the vehicle would independently decelerate. The failure occurred intermittently. The contact stated that nhtsa campaign numbers: 14v391000 (electrical system), 15v115000 (electrical system), and 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The dealer…

    ODI 10713300

  • August 1, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of…

    ODI 10658818

  • August 1, 2014

    Service Brakes · Service Brakes, Hydraulic

    2012 jeep grand cherokee. Chrysler dealer do not have the replacement part to correct the corroding brake boosters. *cw

    ODI 10653315

  • August 1, 2014

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

    ODI 10644603

  • August 1, 2014

    Service Brakes

    I took my vehicle to ray brandt dodge/jeep @ 1600 westbank expressway in harvey, la approx 1-2 months ago and was advised i need to replace the brake booster. I was advised that i would be notified when part came in. I have not received any notifications. *tr

    ODI 10638531

  • July 21, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2012 jeep cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact…

    ODI 10653016

  • July 18, 2014

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification of nhtsa campaign id number: 14v154000 (service brakes , service brakes, hydraulic) and stated that the part needed was unavailable to the service the vehicle under the recall. The dealer informed the contact that the part would be available in october of 2015. The manufacturer was not notified of the issue. The contact did not…

    ODI 10614584

  • July 17, 2014 · 30,000 miles

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that when depressing the brake pedal there would be an abnormal noise, which occurred intermittently. The contact stated that nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was not available for repair. The vehicle was not…

    ODI 10627299

  • July 17, 2014

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification for nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was informed that the dealer was receiving one part per week. The contact did not experience a failure. The manufacturer was not made aware…

    ODI 10611301

  • July 11, 2014 · 50,000 miles

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated while driving approximately 20 mph, the brakes were engaged and the vehicle failed to stop. The contact mentioned that the failure caused a delay in the braking system. The vehicle was taken to the dealer. The technician made the contact aware of recall nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the…

    ODI 10614998

  • July 8, 2014

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10631683

  • July 7, 2014

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes hydraulic) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall…

    ODI 10630178

  • July 5, 2014 · 61,000 miles

    Engine · Service Brakes · Steering

    On three separate occasions over the past two months, i have experienced an unanticipated engine stall when decelerating from highway speed in order to make a turn (both right and left). In each of these instances, as i was in the turn (or immediately before), the engine stalled, leaving me without power-assisted steering or brakes. This makes the vehicle difficult to control, as the amount of physical force needed…

    ODI 10622332

  • July 2, 2014

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.

    ODI 10641641

  • July 1, 2014 · 60,000 miles

    Electrical System · Engine · Service Brakes

    This vehicle will stall while you are in drive and driving. There is no indication that the car has stalled. Lights and radio are one. When you go to break, the car will not stop. The following do not work, breaks, emergency break, power steering and throwing the car in park. You have to coast until you stop and hope you do not hit anything. Once you stop, the car will restart. This is a know issues with this…

    ODI 10971853

  • July 1, 2014

    Service Brakes

    I have been waiting for about 6 months to have my vehicle's brake booster repaired. I have contacted brenner chrysler jeep three times about this recall and chrysler once since my first recall notification. Each time i have been told that more than 100 vehicles remain ahead of mine at this dealership and parts are being shipped for repair slowly and erratically. I have been refused anything in writing to verify my…

    ODI 10668427

  • July 1, 2014

    Service Brakes

    Went for recall work as soon as i received notice from chrysler. Have been waiting over 3 months for parts and dealer does not know when parts will be available. I called chrysler to complain and there only response was, "call your dealer". What good is it to recall vehicles and then not repair them? *tr

    ODI 10640631

  • July 1, 2014

    Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic). The contact stated that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10633717

  • June 30, 2014

    Service Brakes · Service Brakes, Hydraulic

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 2/24/15*cn the consumer stated he has been on a waiting list, since july 2012.…

    ODI 10669343

  • June 30, 2014 · 20,130 miles

    Service Brakes

    Attempted to complete brake booster recall (p14/nhtsa 14v-154) at helfman dodge/jeep in houston on 6/30/14. The dealer will not accept appointments for recalls so the work is only performed first come, first served. Helfman is unable to approximate when they will even be able to begin the recall work. According to helfman dodge, chrysler has made no accommodations for customers being without a vehicle for an…

    ODI 10607063

  • June 27, 2014

    Service Brakes

    I received a safety recall notice campaign p14 / nhtsa 14v-154 related to a problem with the brake booster. I contacted my dealer to schedule a service appointment and was informed that they do not have the parts needed for this recall. When i asked how i should proceed with getting the recall taken care of they stated i should check back with them in one month to see if they have received any parts. I find this…

    ODI 10606397

  • June 26, 2014 · 30,000 miles

    Service Brakes

    I received an "important safety recall" notice from chrysler for my car. It says that the brake booster needs to be inspected and then replaced or a protective brake booster shield needs to be installed. I called chris nickel jeep chrysler dodge to schedule an appointment and they state that they have no parts for this and have no eta on when a fix will be available. The notice also said that if the dealer fails or…

    ODI 10606856

Catalog parts for this system

Catalog year/make/model rows for 2012 Jeep Grand Cherokee.

Catalog fitment does not by itself prove OEM-equivalent compatibility.