1. Jeep Grand Cherokee
  2. Problems
  3. 2012
  4. Fuel/Propulsion System

2012 Jeep Grand Cherokee Fuel/Propulsion System Problems

108
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 108 stored complaint records:

  • 2 indicate a crash
  • 1 indicate injury
  • 1 indicate fire

What owners report

  • fuel pump · 63 records
  • pump relay · 34 records
  • electrical system · 10 records
  • power steering · 10 records
  • recall notice · 8 records
  • safety recall · 8 records

Mileage in stored records

BandRecords
30–60k mi29
60–100k mi28
100–150k mi15
1–30k mi13
150–400k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • March 28, 2019 · 112,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    Having issues starting the vehicle will attempt to start but will not turn over as if the fuel pump or relay is not kicking in. Vehicle was parked attempted to start has an extended crank.

    ODI 11193482

  • February 23, 2019 · 60,100 miles

    Electrical System · Fuel/Propulsion System

    Vehicle stalls without warning. Vehicle is in motion, slowing to turn. Usually on a right turn near beginning of turn. Power assist steering and braking disabled. Has happened approximately 10-12 times since purchased in february 2019. Reported to dealership on march 5, 2019, at which time we were told it was a previous recall and they would order parts to redo recall. Informed today that a new recall was issued,…

    ODI 11289365

  • February 10, 2019 · 111,016 miles

    Engine · Fuel/Propulsion System · Unknown Or Other

    Starting issues, starts up and quickly cuts off. All lights and power are on. Plenty of fuel in tank but not overfilled. I think it is the fuel injection area. I worry it will just cut off due to that while driving. This has happened at least 3 times in the past 3 weeks, it is becoming more frequent.

    ODI 11176214

  • December 12, 2018 · 70,759 miles

    Engine · Fuel/Propulsion System

    Engine stalls while driving without warning. This started in november 2018 and has happened 5 times since. Have taken it to 3 different repair shops and still no resolution. There was a recall back in 2015 #15v-115 to fix the fuel pump relay which could cause this to happen. Service was done per the recall. Have an active case with jeep (fiat) but they have been no help and keep sending us the jeep dealer.…

    ODI 11172038

  • November 8, 2018 · 108,000 miles

    Engine · Fuel/Propulsion System

    The truck continues to stall while operating and does not turn over when trying to restart. This prevents a quick reaction to being stalled when slowing to enter or exit at an intersection. On most occasions, the car will not start and continues to crank when either using the push start, manual key fob, or auto start. It cannot be moved once stalled. If you attempt to restart too quickly or after several attempts,…

    ODI 11150734

  • November 5, 2018 · 106,000 miles

    Electrical System · Fuel/Propulsion System

    The fuel pump was replaced per recall and now the new external fuel pump is completely failed and my jeep won't start at all. Sometimes it will start and other times i will be driving down the road or highway and the vehicle will just stall and turn off on me. Someone has to do something about this.

    ODI 11149568

  • October 18, 2018 · 64,000 miles

    Fuel/Propulsion System

    Per recall p54 external fuel pump relay was replaced by dealer. That external relay has now failed and the vehicle stalled driving down the road. Owner was able to control vehicle and drive to road side. External relay needs to be replaced with a better design or option to prevent a crash.

    ODI 11141257

  • September 29, 2018 · 20,000 miles

    Engine · Fuel/Propulsion System

    Vehicle in motion, but decelerating from higher speed to a stop or lower speed. Engine shuts off. No warning/dash lights come on everything else (radio, lights) continue to work. The only way to know the engine is no longer running is the power steering and power brakes don't work and the rpm on the tachometer go to zero. Car typically will re-start with no issue, but will almost immediately stop again. When the car…

    ODI 11132374

  • August 30, 2018 · 121,000 miles

    Electronic Stability Control · Fuel/Propulsion System

    While in motion at any rate of speed, vehicle will loose power to accelerate (all internal electronics are still active, however, the vehicle stalls). This has happened multiple times resulting in near crashes due to inability to accelerate to pull over. Fuel pump replaced recently in 2018, including a transmission fluid change. Multiple codes are being thrown which are broad spectrum and unable to be determined. I…

    ODI 11204185

  • August 30, 2018 · 44,800 miles

    Fuel/Propulsion System

    Fuel pump relay recall r09 was performed in 2015. Relay that was installed during the recall failed in 2018 causing car to stall in heavy traffic and failing to start. Created a significant safety hazard as i was left sitting in the middle of a busy intersection in heavy traffic. The recall was supposed to fix this problem. Recall was not effective at solving the problem and chrysler is now billing customers for the…

    ODI 11124531

  • August 9, 2018 · 73,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    The 2012 jeep grand cherokee will crank with no start. The jeep refuses to fire up, it will crank for long periods of time but will absolutely not start up. Could be an electrical issue or fuel pump relay or engine. Seems a lot of friends of mine are having the same issue with this very same model. Please help me with the defective car.

    ODI 11119265

  • March 26, 2018 · 77,000 miles

    Fuel/Propulsion System

    I have a 2012 jeep grand cherokee - the fuel pump will turn off from time to time while vehicle is in motion. Sometimes on the highway as i am traveling 60+ miles per hour . It was diagnosed as a fuel pump relay problem , i discovered that there was an issue and a recall with these vehicles having fuel pump relay problems. I brought it into get fixed and is still turning off while i am driving , causing a very…

    ODI 11081539

  • February 9, 2018 · 80,000 miles

    Fuel/Propulsion System · Power Train

    Intermittent stalling usually during deceleration. Four times in the past 3-months. Twice while slowing for a right turn, once while slowing on a downgrade. The vehicle can only be restarted if in park forcing the need to come to a complete stop and shifting into park. The only indication is the loss of engine noise, power steering and confirming using the tachometer. This condition could lead to a rear collision on…

    ODI 11072028

  • December 5, 2017 · 88,000 miles

    Fuel/Propulsion System

    MY CAR STALLS OUT WHILE I AM DRIVING.

    ODI 11052969

  • November 30, 2017 · 58,000 miles

    Fuel/Propulsion System

    When i try to start jeep it won't start acts like not getting fuel does this randomly after getting started sometimes takes days or minutes it runs fine not battery new not started checked had fuel relays replaced never know when i turn car off if it will happen

    ODI 11073556

  • November 5, 2017 · 98,000 miles

    Fuel/Propulsion System

    Car suddenly accelerated on its own when slowly being driven in reverse in driveway. Shot backwards and eventually hit tree and stopped. This was not user error. The floor mat was not stuck. All this was checked.

    Crash reported · 1 injury

    ODI 11043465

  • October 1, 2017 · 59,000 miles

    Fuel/Propulsion System

    Car had previously had r09 / nhtsa 14v-115 completed to fix a fuel pump issue. I have had the car in twice since then and informed jeep that it is still having the same issue. The fuel pump has randomly stopped three times since the repair and is now having intermittent no start issues. The dealership could not duplicate and claims there is no issue. We replaced the battery hoping it would solve the issue to no…

    ODI 11030771

  • September 7, 2017 · 108,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle experienced a loss of engine power. The contact stated that the failure was intermittent. The vehicle was taken to myrtle beach chrysler jeep located at [redacted], myrtle beach, sc where it was diagnosed that the fuel pump needed to be replaced. The contact stated that prior to the failure, the vehicle was remedied under nhtsa…

    ODI 11024789

  • September 4, 2017 · 88,000 miles

    Electrical System · Fuel/Propulsion System

    While on a nearby highway the vehicle stalled out on me. I was able to get into shoulder and after, immediately after stalling out i attempted to start the car right away, it took about 4 attempts for vehicle to start up again. Took vehicle to the dealership they first diagnosed it being an issue with the key fob battery after being replaced the vehicle ran for about a week then the original problem reoccurred. This…

    ODI 11022802

  • July 28, 2017 · 78,000 miles

    Electrical System · Fuel/Propulsion System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle was previously included in nhtsa campaign number: 15v115000 (electrical system), for which the fuel pump relay was replaced. Approximately two years after receiving the repair, the contact began to notice that the vehicle would crank, but failed to start. The contact would have to make several attempts to start the vehicle. The…

    ODI 11021059

  • July 24, 2017 · 82,135 miles

    Fuel/Propulsion System

    Car stalled 2 times, towed to jim click jeep in tucson r09. My fuel pump was replaced for $1284 at only 81,230 miles. I believe the go around fix of a cable vs replacing the computer caused my fuel pump to fail prematurely, and i could have been hit when my car stalled 2 times in motion

    ODI 11010346

  • April 30, 2017 · 84,278 miles

    Fuel/Propulsion System

    Suv would not start, towed to a local mechanic, replaced air metering valve, still did not start. Was informed by my mechanic there is a recall on the sensor in the fuel tank but i was not told by chrysler anything about this problem when the truck was in the shop four other times for two other recalls. Truck must be towed to chrysler so they can look at this problem.

    ODI 10983142

  • April 18, 2017 · 110,000 miles

    Fuel/Propulsion System

    On regular occasion vehicle will fail to start, occasionally vehicle will stall while driving causing lose of power steering and brake assist rendering vehicle hard to control. Fuel pump relay recall has been completed and wcm has been replaced.

    ODI 10979243

  • April 14, 2017 · 135,000 miles

    Fuel/Propulsion System

    While jeep is in drive motion, the engine goes off, causing the power steering to become very hard to handle and stalling. Problem has escalated. Contacted jeep and they made me an appointment at my expense. This is very scary when it happens and you have no warning. It has happened on the interstate as well as county roads.

    ODI 10979253

  • January 18, 2017 · 60,000 miles

    Electrical System · Engine · Fuel/Propulsion System

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 35 mph, the vehicle stalled without warning. The contact stated that the fuel pump fractured and caused a host of electrical failures in the vehicle. In addition, the vehicle would not accelerate and smoke appeared under the hood of the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.

    ODI 10946445