2012 Jeep Grand Cherokee Fuel/Propulsion System Problems
- 108
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 108 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 1 indicate fire
What owners report
- fuel pump · 63 records
- pump relay · 34 records
- electrical system · 10 records
- power steering · 10 records
- recall notice · 8 records
- safety recall · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 29 |
| 60–100k mi | 28 |
| 100–150k mi | 15 |
| 1–30k mi | 13 |
| 150–400k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Fuel/Propulsion System
I received approximately 4 months ago an important safety recall for a problem with the fuel pump relay, the code was r09 / nhtsa 14v-115, but the recall notice indicated the repair part was not then available and a follow-up notice would be sent when it was. I have never received a follow-up notice saying the part is available, and every time i call the dealer they say they don't have the part and i should call…
ODI 10743708
Fuel/Propulsion System
As i was driving to work in the morning, my vehicle stalled completely and i had to put my hazards on in the middle of the left side lane. Luckily, there was no traffic behind me and i was able to remove the key, re-insert the key and the vehicle started up again. I wasn't going fast and there wasn't traffic to cause an accident but this has made me fear overtime i step foot into my vehicle. I'm a working mother and…
ODI 10748941
Fuel/Propulsion System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10763127
Engine · Fuel/Propulsion System
Abruptly stalling while traveling on interstate highway. Complete loss of all power, requiring to get off the road, place in park and re-start. Re starts without hesitation. Incident has occurred 5 different dates/times and the dealer has no fix stating they are unable to replicate the issue. Most recent date 06/05/2015
ODI 10723655
Fuel/Propulsion System
Safety recall r09/nhtsa 14v-115 it has been over 6 months and it is still not fixed. Dealership keeps saying it does not have part.
ODI 10808956
Fuel/Propulsion System
Interim recall notice sent out about 2 months ago in re to fuel pump relay. Called dealer today & still no parts available & they have no further info. Called the recall assistance number on the interim notice & get a recording that says call back & then disconnects. This is crazy as notice says the problem could cause a crash???
ODI 10744640
Electrical System · Engine · Fuel/Propulsion System
On may 19, 2015 contacted dealer about (tipm) safety recall r09/nthsa14v-115. Service manager stated to me that they could not fix (tipm) present time because they did not have part. Service department stated to me they did not know when part would be available. Gave service department my cell phone number and asked to be contacted (asap) about recall part (tipm). I think chrysler should be made by our government to…
ODI 10724336
Electrical System · Fuel/Propulsion System
Tl* the contact owns a 2012 jeep grand cherokee. Upon depressing the push to start button, the contact heard an abnormal noise and the vehicle would not start after several attempts. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The vehicle was included in nhtsa campaign numbers: 14v154000 (service brakes, service brakes,…
ODI 10716302
Fuel/Propulsion System
While turning at an intersection the vehicle stopped running. The engine died, power steering, power braking stopped worked. I nearly crash into the light pole at the intersection. The vehicle was able to be started once i took the vehicle to the nearest firestone car care center to find the problem. The tests found no issues. When i reached my home that afternoon the safety recall was in my mail box. I took the…
ODI 10716506
Electrical System · Fuel/Propulsion System
Tl* the contact owns a 2012 jeep grand cherokee. While driving at 40 mph, the vehicle attempted to stall. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the fuel pump needed for the recall repair was not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was…
ODI 10743310
Fuel/Propulsion System
I was notified by fca in april 2015 of the r09 / nhtsa 14v-115 recall. I received no notice regarding replacement or repair. On 8/5/2015 i contacted the dealership and was advised that parts had just arrived. The vehicle is scheduled for repair on 8/10/2015. I believe that this issue, in conjunction with other safety issues involving wiring and brakes, establishes a major safety concern with this vehicle. I believe…
ODI 10746472
Fuel/Propulsion System
Received recall notice (r09/nhsta 15v-115) 4/15/15. To date, 8/3/15, have not been notified of availablility of replacement parts. Prior defects with this vehicle include: replacement of right cylinder head just 8 months after purchase; followed by 3 safety recalls for alternator (nhsta 14-v-634) which took 6 months to get replaced due to lack of parts availability; brake booster (nhsta 14v-154) and sun visor wiring…
ODI 10745892
Engine · Fuel/Propulsion System
I have received the #r09 15v-115 fuel pump relay notice and contacted dealer, parts still unavailable. Exceeds a reasonable amount for time for repair. The dealer stated that parts needed were not available. The manufacturer had not yet determined a solution for the issue. The manufacturer was not made aware of the delay. The vehicle was not repaired. Vehicle on multiple occasions fails to start.
ODI 10744977
Fuel/Propulsion System
Safety recall for the fuel pump relay needs to be replaced. I have had the recall for 8 months .every time i call they don't have the part. The vehicle now has a warning lite appearing .the fuel relay has also prevented the vehicle fro shutting off 2 different times.. I know this is a safety hazard . I need this fixed immediatly
ODI 10781110
Fuel/Propulsion System
I received a recall notice back in april about the fuel pump relay in my car needing replaced, as it can possibly cause a crash. I haven't heard from anyone since, and we are now about to go into july. This is unacceptable and makes me really nervous to drive the car. Please advise...updated 08/06/15 *bf updated 9/29/2015*js
ODI 10725398
Fuel/Propulsion System · Power Train
3/28/2015 (20,924 miles): this is the second time my 2012 jeep grand cherokee has stalled when i put it in reverse after starting. I started the jeep and put it in reverse and i began to back out of a parking space and it stalled. However, when i looked at the display showed that the jeep was in park, however the shift lever was still in reverse, and the radio was still on like the car electronics were on. I moved…
ODI 10702542
Electrical System · Engine · Fuel/Propulsion System
The 2012 jeep grand cherokee check engine light was on and stalled then pulled over to side of street then restarted engine.took to dodge dealership -had major engine failure no-to low compression on lft cylinder head. Is the fuel tank on this vehicle defective will it leak and explode/catch fire if rear ended? This vehicle was owned by dealership with open/active recall safety defects. Should i be concerned with…
ODI 10712540
Electrical System · Fuel/Propulsion System
Car slightly stalled as i tried to accelerate from a stop at a street light. After a few seconds it jolted forward and then continued to drive as normal. Now experiencing problems starting the car on a regular basis, sometimes needing 2 to 3 attempts to properly start the engine. *tr
ODI 10706396
Engine And Engine Cooling · Fuel/Propulsion System · Latches/Locks/Linkages · Steering
Having the jeep services for a broken chair rail ($1200!) and they told me the power steering reservoir was empty and the power steering pump, reservoir, rack and pinion and hoses will need to be replaced for another $2350! I've read that this vehicle has a history of this and has created a fire hazard. This car is not 3 years old and has had fuel pump, water pump, rear latch lock and multiple recalls on other…
ODI 10701223
Electrical System · Fuel/Propulsion System
My 2012 jeep grand cherokee suddenly began having problems starting. Since mar 7th there have been 3 incidents in which pressing the start button caused the engine to turn over but not start. All 3 incidents were situations in which i was trying to restart the car within 30 minutes of previously turning the car off. 2 of the 3 incidents occurred within 15 minutes of turning the car off. For example, i forgot to…
ODI 10694672
Electrical System · Engine · Fuel/Propulsion System
Vehicle was brought in to dealer on 3/24/15 for stalling issues and other safety recalls. Car had not started on at least 4 occasions up until 3/24/25. I was told the key fob batteries needed to be replaced and that may fix the issue. I paid to have both batteries replaced. On 5/4/15 i brought the vehicle back to the dealer because the not starting issue had become more extreme. It occurred 8 times since the 3/24/15…
ODI 10714523
Electrical System · Engine · Fuel/Propulsion System
Jeep attempts to start when start is pushed. Engine turns but will not start. Occasionally it starts and then quickly shuts down. Other times it starts and runs perfectly. *tr
ODI 10682654
Electrical System · Engine · Fuel/Propulsion System
Vehicle stalled while stopped at stop light. When started, idled very rough and stalled again. Car was towed to dealer. Dealer indicated failure in fuel pump relay. Repair involves disabling of fuel pump relay in totally integrated power module (tipm) and installing external fuel pump relay. Failure also resulted in failure of valve spring. The repair regarding the fuel pump is identical to the repair outlined in…
ODI 10678356
Fuel/Propulsion System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was taken to a dealer. The technician diagnosed that the fuel pump relay needed to be replaced. The vehicle was repaired. The manufacturer stated that the vin was not included in nhtsa campaign number: 14v530000 (electrical system). The failure mileage was 56,175.
ODI 10660789
Electrical System · Fuel/Propulsion System
Engine stalled while driving on interstate causing a near-accident. Vehicle was successfully restarted shortly thereafter, but after returning home and turning off vehicle, fuel pump continued to run. The following morning the vehicle would not start and had to be towed to chrysler/jeep dealership. Dealer repair involved replacing a defective "totally integrated power module" at a cost to me, the owner, of $1,200.…
ODI 10653942