1. Jeep Grand Cherokee
  2. Problems
  3. 2012
  4. Alternator/Generator/Regulator

2012 Jeep Grand Cherokee Alternator/Generator/Regulator Problems

22
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 22 stored complaint records:

  • 0 indicate a crash
  • 0 indicate injury
  • 13 indicate fire

What owners report

  • diagnosed alternator · 14 records
  • needed replaced · 10 records
  • burning odor · 9 records
  • failure mileage · 9 records
  • independent mechanic · 8 records
  • where diagnosed · 8 records

Mileage in stored records

BandRecords
30–60k mi11
60–100k mi5
100–150k mi4
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 8, 2017 · 102,000 miles

    Alternator/Generator/Regulator · Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. When the vehicle was started, the contact heard a whining noise and smelled a burning odor. The vehicle was taken to an independent mechanic who diagnosed that the alternator, thermostat, and battery failed and needed to be replaced. The vehicle was not repaired. The local dealer (ganley chrysler of aurora [redacted], aurora, oh 44202) stated that the vin was not…

    Fire reported

    ODI 11014706

  • July 31, 2017 · 106,400 miles

    Alternator/Generator/Regulator · Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact had just parked the vehicle at home when she observed an abnormal burning odor without warning. The contact observed smoke coming from the engine. The contact opened the hood and observed that the alternator was smoking and black. The dealer (dutch miller dodge, [redacted], sw, south charleston, wv, 25303) was contacted at [redacted] and stated that there…

    Fire reported

    ODI 11011924

  • July 30, 2017 · 71,000 miles

    Alternator/Generator/Regulator · Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. After being driven and then parked, the battery and check engine warning indicators illuminated. The contact immediately turned the engine off and a strong burning odor was present. The contact opened the hood and noticed smoke emerging from the alternator. The vehicle was towed to the contact's residence. An independent mechanic (evelio auto electric and fuel…

    Fire reported

    ODI 11013669

  • June 10, 2017 · 79,738 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was stationary, the alternator malfunctioned without warning. The contact stated that smoke emitted from under the hood of the vehicle that originated from the alternator. The vehicle was not diagnosed or repaired. Stanley wood in batesville, arkansas was made aware of the failure. The manufacturer was not made aware of the failure. The failure…

    Fire reported

    ODI 10994518

  • June 1, 2017 · 125,000 miles

    Alternator/Generator/Regulator · Service Brakes

    Tl* the contact owned a 2012 jeep grand cherokee. While driving at a low speed, the vehicle lost brake functionality. The failure occurred without warning. The vehicle was taken to huntington jeep chrysler dodge ram (12220 e jericho turnpike, huntington, ny) and repaired per nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The vehicle was repaired, but the failure recurred. The vehicle…

    ODI 11102324

  • April 18, 2017 · 74,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle stalled and white smoke appeared. The failure occurred without warning. The vehicle was taken to a dealer where it was diagnosed that the alternator was defective and needed to be replaced. The manufacturer was notified of the failure. The contact was made aware of nhtsa campaign number: 14v634000 (electrical system). The vehicle…

    Fire reported

    ODI 10979455

  • April 7, 2017 · 127,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 45 mph, the vehicle made an unusual noise. The vehicle was pulled over to the side of the road and the contact noticed smoke coming from the alternator. The vehicle was towed to an independent mechanic who diagnosed that the alternator failed. The contact was informed of a recall; however, the dealer stated that there was no recall. The…

    Fire reported

    ODI 10971642

  • April 5, 2017 · 160,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 60 mph approaching an intersection, the vehicle stalled. The contact stated that all the warning indicators illuminated. The contact stated that the vehicle was able to restart after several attempts, but the failure persisted. The vehicle was towed to suburban chrysler dodge jeep ram of garden city ([redacted], garden city, mi 48135) where it was…

    ODI 11101346

  • January 27, 2017 · 57,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. After the vehicle was operated, various warning indicators illuminated and there was an abnormal burning odor. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator damaged the electrical system. The vehicle was taken to the dealer where it was confirmed that the alternator was defective and needed to be replaced. The manufacturer…

    Fire reported

    ODI 10948539

  • January 22, 2017 · 43,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 45 mph, the driver heard a whining noise under the hood and the battery indicator illuminated. The contact stated that there was a burning odor inside the vehicle. The vehicle was driven to the contact's residence. The dealer diagnosed that the alternator needed to be replaced. The contact was informed that the vehicle was not covered by a…

    Fire reported

    ODI 10947033

  • December 7, 2016 · 54,000 miles

    Alternator/Generator/Regulator · Engine

    Alternator gone with low mileage 3.6 engine 160 amp alternator. Manufacture said they had a re-call p60 but my body style and vin. # didn't match. Same eng. And alternator on the grand cherokees that were recalled makes no sense what that alternator is on. A bad alternator is bad alternator. Vehicle was in motion when a wining noise and battery light came on,smelt hot. *tr

    ODI 10933800

  • November 27, 2016 · 67,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the alternator failed. A local mechanic confirmed the failure. The manufacturer was not notified. The contact was informed that the vehicle was not included in nhtsa campaign number: 14v634000 (electrical system). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 67,000.

    ODI 10928381

  • October 17, 2016 · 50,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 35 mph, the electronic throttle control indicator illuminated and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was repaired. The contact had not driven the vehicle since the repair. The failure mileage was 50,000.

    ODI 10918615

  • July 1, 2016 · 90,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 65 mph, the alternator warning light illuminated, the power to the vehicle depleted, and a burning odor emitted from the front of the vehicle. The contact parked the vehicle and observed smoke connected to the alternator and heard a sizzling sound from inside the alternator. The vehicle was taken to an independent mechanic who diagnosed that the…

    Fire reported

    ODI 10882552

  • June 24, 2016 · 54,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While driving at various speeds, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was determined that the alternator caused the computer system to fail and needed to be replaced. The vehicle was repaired. The vin was not included in nhtsa campaign number: 14v634000 (electrical system). The manufacturer was made aware of…

    ODI 10883546

  • June 13, 2016 · 55,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 35 mph, the contact heard a whining noise coming from the engine and a burning odor entered the vehicle. The contact parked the vehicle and noticed smoke emitting from the alternator. In addition, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that the alternator failed and destroyed the battery. The vehicle was not…

    Fire reported

    ODI 10874936

  • June 8, 2016 · 40,200 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. After starting the engine, smoke appeared under the hood. In addition, a burning odor and a whining noise were present coming from the engine. The vehicle was shut off and towed to the dealer where it was diagnosed that the alternator was faulty. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 40,200.

    Fire reported

    ODI 10874101

  • March 2, 2016 · 45,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 30 mph, the vehicle stalled. There were several warning lights illuminated that dimmed right before the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired because the part for the repair was on back order. The manufacturer was not made aware of the failure. The…

    ODI 10839767

  • February 15, 2016 · 60,000 miles

    Alternator/Generator/Regulator · Engine

    Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 5 mph, the engine failed without warning and would not restart. The vehicle was towed to a mechanic who diagnosed that the alternator needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

    ODI 10891689

  • February 2, 2016 · 57,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 20 mph, the vehicle began to make an abnormal noise and the battery light illuminated on the instrument panel. The contact pulled the vehicle over and smoke billowed from under the hood. In addition, the electrical functions failed. The contact was an independent mechanic who diagnosed that the alternator failed and needed to be replaced. The…

    Fire reported

    ODI 10824292

  • September 1, 2015

    Alternator/Generator/Regulator · Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulics); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure with the brakes and the alternator.…

    ODI 10865428

  • January 26, 2014 · 41,000 miles

    Alternator/Generator/Regulator

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving 20 mph, the contact heard an abnormal noise from the front passenger's side of the vehicle. In addition, the contact noticed a burning odor coming from the air vents. The vehicle was taken to the dealer where the technician stated that the alternator needed to be replaced. The vehicle was not repaired. The failure recurred on…

    Fire reported

    ODI 10669656