2013 Jeep Grand Cherokee Service Brakes Problems
- 134
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 134 stored complaint records:
- 8 indicate a crash
- 3 indicate injury
- 1 indicate fire
What owners report
- service brakes · 118 records
- brakes hydraulic · 64 records
- brakes service · 50 records
- issue failure · 31 records
- hydraulic part · 30 records
- electrical system · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 30 |
| 30–60k mi | 7 |
| 60–100k mi | 6 |
| 100–150k mi | 3 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact did not experience a failure. *js the consumer was informed the parts necessary to complete the recall repair were on restriction. Updated 02/05/2015*js
ODI 10614507
Service Brakes
Tl * the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part was unavailable. The vehicle was not repaired and the manufacturer was notified. The contact had not experienced a failure.
ODI 10606975
Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10630749
Electrical System · Service Brakes · Service Brakes, Hydraulic
Tl* the contact owns a 2013 jeep grand cherokee. The contact received recall notices for nhtsa campaign numbers: 14v391000 (electrical system) and 14v154000: (service brakes, service brakes, hydraulic). The parts that were needed to remedy the recalls were unavailable. The manufacturer was not notified. The contact had not experienced a failure...updated 11/18/14 *bf
ODI 10631593
Electrical System · Service Brakes
Chrysler recalls p14 & p36 have been in effect since may and august of this year respectfully. To date i am unable to obtain parts for either recall from chrysler. P14 deals with eroding booster pump enclosures and they continually tell me they cannot get parts. 7 months has elapsed since notification and no remedy in site. *tr
ODI 10660914
Electrical System · Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact received nhtsa campaign number: 14v154000 (service brakes) in may of 2014 and received nhtsa campaign number 14v391000 (electrical system) in september of 2014. The dealer was contacted on multiple occasions and stated that the part was not available. The manufacturer was not notified of the delay. The contact did not experience a failure.
ODI 10652094
Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The recall notification was received in may of 2014 and the dealer did not have the remedy part available. The contact stated that the vehicle was placed on a waiting list. The manufacturer was not made aware…
ODI 10639259
Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The contact was placed on a waiting list and the dealer advised that they were only repairing two vehicles per day. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10632660
Service Brakes
Received recall notice concerning brake booster. Took car in and was told they could not replace the part as there is a back log of over 250 cars needing repairs and there is a shortage of parts. This is not acceptable. There is a safety recall and owners cannot get it repaired for up to 4 months. Advised family if i am injured or killed in accident to sue jeep/chrysler!!! *tr
ODI 10609849
Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a recall notification for nhtsa campaign id number 14v154000 (service brake , service brakes, hydraulic). However, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
ODI 10606135
Service Brakes · Service Brakes, Hydraulic
Recall p14/nhtsa 14v-154 made appointment with my jeep dealer, premier cape cod in hyannis, ma [redacted] many months ago when i received the recall notice in the mail. I have called the dealer every two or three weeks since only to be told that it will be two more weeks. Two weeks never seems to come and i am concerned about my safety driving this vehicle. *tr
ODI 10621232
Service Brakes · Vehicle Speed Control
2013 jeep grand cherokee was at banking drive through when it accelerated suddenly. Breaks would not stop the car as it accelerated and traveled approximately 500 feet across three lanes of traffic. Finally came to a stop when it was pushed into neutral. Dealer towed and service department ran test for codes. None were found. Service test drove the car for several miles and determined that vehicle was performing as…
ODI 10586282
Air Bags · Electrical System · Service Brakes
There are now four separate recalls on this vehicle dating back to 2014 and chrysler jeep has refused to address any of these claiming they do not have the parts. My daughter, who is a full time student in pa, has been to several dealerships (brenner chrysler dodge jeep,manahawkin chrysler dodge jeep, 'blaise alexander chrysler dodge jeep) and placed on a wait list however none of these have ever cleared for any of…
ODI 10705189
Electrical System · Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The…
ODI 10748502
Service Brakes
I received a recall approx. 4 months ago regarding the brakes. I attempted to make an appt. With somerset chrysler because they are closer to my home than where i purchased jeep. They said they had to order the part and would call me when it came in. When i didn't receive a call 2 1/2 months later, i called them and was told the replacement was also recalled and they had to order again. It is another 6 weeks and i…
ODI 10630931
Air Bags · Service Brakes
Tl* the contact owns a 2013 jeep cherokee. The contact stated while traveling 15 mph, the brakes were applied and the vehicle failed to stop. The vehicle veered to the right and the contact crashed into a tree branch. There were no warning lights illuminated when the failure occurred. The air bags did not deploy. The front passengers side bumper was damaged but there were no persons injured. The vehicle was driven…
Crash reported
ODI 10604849
Service Brakes · Visibility
During the year (2014), i have received two separate safety recall notices from chrysler. When i received the first recall notice (p14/nhtsa 14v-154 brake booster), i called my local dealer (carson dodge/jeep) and was told by the service manager that they did not yet have the parts to perform the safety recall, so it did not make sense to perform the inspection. The service manager said they would "put me on the…
ODI 10667370
Air Bags · Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while driving at approximately 40 mph, the brake pedal was depressed but the vehicle failed to respond causing the contact to crash into another vehicle. The air bags failed to deploy. A police report was filed and no injuries were sustained. An independent mechanic repaired the vehicle but the repairs were unknown. The vehicle was included in…
Crash reported
ODI 10631152
Service Brakes
This is the 6+ time this has happened but this was the worst time, yet. While traveling on the highway @60-70mph, i stepped on the brake pedal and it was frozen solid ... Would not move an inch ... I had no brakes. I took my foot of the brake, reapplied pressure to the brake pedal and still nothing. I tried applying pressure a third time and my brakes worked. I took the car to the dealer where i bought it and they…
ODI 10562090
Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10671430
Fuel/Propulsion System · Service Brakes · Steering
I was driving home from a ski weekend in upstate ny in january and traveling on the interstate at approximately 65mph, the temperature outside was below freezing and i went to apply the brakes to slow down for upcoming traffic and the pedal was hard and the brakes did not engage, i pumped the pedal and remained calm and hoped that the power would come back to the pedal and luckily it did after a 3 pumps to the pedal…
ODI 10610767
Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was not available. The contact had not…
ODI 10667946
Electrical System · Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the parts needed were available; however, the vehicle had not been serviced under the recall because of the extensive waiting list. The manufacturer was not notified of the issue. The contact had…
ODI 10692891
Engine · Service Brakes · Steering
The engine and all systems stop; turn off without notice. Actually not a stall, but all power ceases to work abruptly. The car then must be stopped fully to allow a restart. Without power steering or brakes the car is immediately subject to a rear end collision. It has always occurred at speeds around 15 to 20 mph, and normally when slowing. Jeep dealers have been unable to fix the problem and, of course i cannot…
ODI 10761656
Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated while driving 60 mph with the cruise control activated and the brakes engaged independently. The contact applied the brake pedal to disengage the cruise control and the vehicle began to operate normally. The vehicle was taken was taken to an authorized dealer for a diagnosis. The technician was unable to detect a trouble code. The manufacturer was…
ODI 10550778
Catalog parts for this system
Catalog year/make/model rows for 2013 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.