2013 Jeep Grand Cherokee Air Bags Problems
- 18
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 18 stored complaint records:
- 6 indicate a crash
- 4 indicate injury
- 0 indicate fire
- 1 indicate a death
What owners report
- seat belt · 5 records
- chrysler dodge · 4 records
- side door · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 4 |
| 60–100k mi | 4 |
| 30–60k mi | 4 |
| 100–150k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2013 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 19v813000 (air bags). The manufacturer was called and confirmed that there were no recall parts available. In addition, the manufacturer suggested that the contact continue to drive the vehicle and declined a loaner vehicle. An unknown local dealer was contacted and informed that they would call the…
ODI 11291539
Air Bags
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the air bag warning indicator remained illuminated. The contact was concerned that the air bag might deploy unexpectedly. The vehicle was taken to romano chrysler jeep (located at 215 w genesee st, fayetteville, ny 13066, [redacted]) where it was diagnosed that an unknown sensor was faulty and needed to be replaced. The vehicle was not…
ODI 11203434
Air Bags
The active headrest restraint deployed despite not being involved in any collisions, ever. It appears that the plastic, that holds in a pin, failed. The pin is still stuck within the latch in the back of the headrest. And the headrest cannot he reset, as the plastic is blown apart. The dealership has advised that the only repair to this problem is a new headrest.
ODI 11182843
Air Bags
Tl* the contact owns a 2013 jeep grand cherokee. While driving approximately 35 mph, the air bag indicator illuminated and the horn failed to work. The contact did not call the dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 47,500.
ODI 11089913
Air Bags · Seats · Unknown Or Other
I was driving on the highway and suddenly i was hit in the back of the head. At first i thought i was hit by another car but i looked around and there was no cars around. I pulled over and looked at my headrest and it exploded and hit me in the head. I called and brought my car in to jeep who said it was the active head restraint and it is set to go off during an accident. I told them i was not in any accident. I…
ODI 11010437
Air Bags · Seat Belts
I bought the car less than a year ago. The car is a 2013. The airbag light came on. I went to the dealership to have it checked. They informed me the passenger seat belt needs to be replaced. This seems ridiculous consideing the car is less than 5 years old. I ended up haigb to pay over $300 for a new passenger seat belt including installation. What would have happened had i got into an accident? Why is such a new…
ODI 11005092
Air Bags
Tl* takata recall. The contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (air bags) and contacted the dealer several times. The dealer placed the contact on an extended hold several times, so the contact was unable to schedule a repair in a reasonable time frame for months. The contact was uncertain as to when the vehicle would be repaired. The…
ODI 10958528
Air Bags · Seats
I was driving on the freeway and the front passenger safety headrest deployed for no reason, frightening me and distracting me from driving. I was not in an accident during or prior to this incident. Incident occurred saturday afternoon , november 5, 2016. *tr
ODI 10934157
Air Bags · Seats
While driving aprox. 40 mph on a regular city street in my 2013" jeep grand cherokee, my passenger seat head rest ejected and the spring action lunged it forward causing my entire seats air bag system to malfunction. I was informed at the dealership that it was a malfunction, my only option was to pay thousands to replace it. Also that the seat will never go back to its original position and the innards will always…
ODI 10914077
Air Bags
On 3/31/2016 i was driving on the highway at approximately 60 miles per hour. Unexpectedly my head was thrown forward. There were no cars in front or behind me. I discovered the drivers headrest separated from the headrest backing by at least 3". (see pictures) i took it to a jeep dealership where i was asked if the vehicle was in a front/rear accident. I am the only owner and can verify it was not in a front or…
ODI 10862167
Air Bags
Tl* the contact owns a 2013 jeep grand cherokee. While the vehicle was being driven, the occupant control restraint warning indicator illuminated. The vehicle was taken to barnett kia jeep chrysler dodge (3610 hwy 61 n, white bear lake, mn 55110, [redacted]) where it was confirmed that there was a failure with the ocr module; however, the part to remedy the vehicle was under backorder. The vehicle was not repaired.…
ODI 11064097
Air Bags · Seats
My jeep was rear ended at 50 mph while at a standstill. I was ready to turn left in in the left lane. Vehicle came up behind me in the wrong lane and did not slow and hit me full speed. . Airbags did not deploy. Headrests came apart and split into two pieces throwing my head and body forward. I was the driver. Back end of carwas hit so hard it was pushed under the car. Accident was on 5/20/15
Crash reported · 1 injury
ODI 10865208
Air Bags · Body · Exterior Lighting
On jan 7, 2015, while i was driving towards the garage, my vehicle (grand cherokee 2013) suddenly (unexpectedly) accelerated and, although i pressed the brake pedal, it crashed against the wall. The vehicle activated airbags burning and bruising my body; i went to the er and received medical assistance. Some of the parts replaced for this crash included, bumper and hood assemblies, a/c ducts and evaporator, grille,…
Crash reported · 1 injury
ODI 10744737
Air Bags · Electrical System · Service Brakes
There are now four separate recalls on this vehicle dating back to 2014 and chrysler jeep has refused to address any of these claiming they do not have the parts. My daughter, who is a full time student in pa, has been to several dealerships (brenner chrysler dodge jeep,manahawkin chrysler dodge jeep, 'blaise alexander chrysler dodge jeep) and placed on a wait list however none of these have ever cleared for any of…
ODI 10705189
Air Bags · Service Brakes
Tl* the contact owns a 2013 jeep cherokee. The contact stated while traveling 15 mph, the brakes were applied and the vehicle failed to stop. The vehicle veered to the right and the contact crashed into a tree branch. There were no warning lights illuminated when the failure occurred. The air bags did not deploy. The front passengers side bumper was damaged but there were no persons injured. The vehicle was driven…
Crash reported
ODI 10604849
Air Bags
Tl* the contact owns a 2013 jeep cherokee. The contact was driving 25 mph and another vehicle crashed into her drivers side door at approximately 30 mph. The air bags did not deploy. The drivers side door was pushed in and the rear drivers side door fell off of the vehicle. The vehicle was equipped with side air bags. The contact was forced to exit the vehicle using the front passenger side door. The vehicle was…
Crash reported · 1 injury · 1 death
ODI 10575125
Air Bags · Service Brakes
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while driving at approximately 40 mph, the brake pedal was depressed but the vehicle failed to respond causing the contact to crash into another vehicle. The air bags failed to deploy. A police report was filed and no injuries were sustained. An independent mechanic repaired the vehicle but the repairs were unknown. The vehicle was included in…
Crash reported
ODI 10631152
Air Bags
The air bags did not deploy upon an accident in the side and front of vehicle. The vehicle was stop before being hit
Crash reported · 2 injuries
ODI 10860846