JeepGrand Cherokee2014
  1. Jeep Grand Cherokee
  2. Problems
  3. 2014
  4. Head Restraint

2014 Jeep Grand Cherokee Head Restraint Problems

6
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 6 stored complaint records:

  • 0 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • headrest deployed · 4 records

Mileage in stored records

BandRecords
1–30k mi2
30–60k mi2
60–100k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 6, 2019 · 92,000 miles

    Head Restraint

    Tl* the contact owns a 2014 jeep grand cherokee. While driving 30 mph, the passenger seat head rest released forward. The vehicle was taken to larry h. Miller chrysler jeep dodge ram riverdale (located at 1481 w riverdale rd, riverdale, ut 84405, [redacted]) where it was diagnosed that the head rest and rear of the passenger seat needed to be replaced. The vehicle was not repaired. The manufacturer was not notified.…

    ODI 11206022

  • August 15, 2018 · 24,400 miles

    Head Restraint

    Takata recall while driving my car doing 20 mph in normal driving conditions my passenger headrest deployed hitting an elderly passenger in the back of their head. Hurting them. The headrest deployed like an airbag. It was spring loaded. I called my dealer and they told me it was not covered under warranty and that there were no recalls. This is very unsafe and these headrests should not be in any vehicle at all. I…

    1 injury

    ODI 11120505

  • July 30, 2018 · 69,000 miles

    Head Restraint

    Tl* the contact owns a 2014 jeep grand cherokee. While driving 65 mph, the driver's side head restraint detached from the seat. There were no warning indicators illuminated. The contact called len stoler chrysler dodge and jeep at [redacted] (located at [redacted], westminster, md 21157) where an appointment was scheduled for diagnostic testing and repairs. The manufacturer was informed of the failure, but no…

    ODI 11115105

  • July 3, 2018 · 58,000 miles

    Air Bags · Head Restraint

    Tl* the contact owns a 2014 jeep grand cherokee. While driving 10 to 15 mph, the driver's headrest air bag abruptly deployed. There were no injuries. The vehicle was taken to romano chrysler jeep (215 w genesee street, fayatteville, ny 13066, [redacted]) where it was diagnosed that the driver's headrest air bag needed to be reset. The vehicle was not repaired. The manufacturer was contacted and stated that there was…

    ODI 11172752

  • June 29, 2018 · 50,000 miles

    Head Restraint

    I was driving down the street after visiting a friend when i hit a hole in the street and heard this noise and looked over and the headrest had came apart went to the dealer and was told that they could not fix it because it was cosmetic. *js

    ODI 11110796

  • August 8, 2016 · 22,000 miles

    Air Bags · Engine · Head Restraint

    Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 35 mph, a loud noise occurred. The contact noticed that the passenger headrest air bag deployed without warning. The vehicle was taken to rydell chrysler dealer ([redacted], san fernando, ca 91340, phone [redacted]) where it was diagnosed that an electrical concern headrest restraint did not lock into place, and the front passenger seat…

    ODI 11052748