1. Jeep Grand Cherokee
  2. Problems
  3. 2014
  4. Air Bags

2014 Jeep Grand Cherokee Air Bags Problems

139
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 139 stored complaint records:

  • 14 indicate a crash
  • 11 indicate injury
  • 0 indicate fire

What owners report

  • seat belts · 47 records
  • issue failure · 38 records
  • electrical system · 27 records
  • belts part · 24 records
  • notified issue · 21 records
  • part needed · 17 records

Mileage in stored records

BandRecords
1–30k mi38
30–60k mi16
60–100k mi13
100–150k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 14, 2014

    Air Bags · Equipment · Seat Belts

    Tl* takata recall. The contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v643000 (air bags, seat belts) and 15v461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not…

    ODI 10811470

  • October 14, 2014

    Air Bags · Electrical System · Seat Belts

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received recall notifications for nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts). The contact stated that the parts needed were not available to perform the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10717122

  • October 9, 2014 · 10,000 miles

    Air Bags

    Occupant restraint control module. Dealaer claims this part is not available. This is a safety issue. *tr

    ODI 10705819

  • October 3, 2014

    Air Bags · Seat Belts

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v643000 (air bags, seat belts); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10689409

  • September 15, 2014 · 1,900 miles

    Air Bags · Seat Belts

    Was driving in the last leg of my 1100 mile trip and warning lights of my seatbelt being unbuckled and airbag maintenance required. Dealership in alabama said it was the orc mod that is bad. *tr

    ODI 10637609

  • September 5, 2014

    Air Bags · Electrical System · Seat Belts

    Tl*the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 14v643000 (air bags, seat belts), 14v634000 (electrical system). The dealer was unable to determine when the part would become available to schedule the recall repairs. The contact called the dealer for weeks and was not able to schedule an appointment for both recalls. The manufacturer was notified and was…

    ODI 10682425

  • August 23, 2014 · 21,600 miles

    Air Bags · Electrical System · Vehicle Speed Control

    I had driven approximately 520 miles enroute to my vacation home and was driving with the cruise control activated and seatbelts were in use by both myself and passenger. Suddenly and at the same time the seatbelt and airbag warning lights came on and within a few seconds the cruise control disengaged and the message "acc/fcw unavailable service required" popped up on the dashboard. For the duration of my vacation…

    ODI 10632891

  • August 14, 2014 · 2,000 miles

    Air Bags

    Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving approximately 59 mph, the contact crashed into a guard rail. The vehicle went airborne and landed in a ditch of water. The air bags failed to deploy. The contact sustained an injured back, the front passenger had to get stitches from the impact of the window glass, and the rear seat passenger had water in the lungs and contusions…

    Crash reported · 3 injuries

    ODI 10631136

  • August 4, 2014

    Air Bags · Electrical System · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes and service brakes hydraulic), nhtsa campaign number: 14v643000 (air bags), and nhtsa campaign number: 14v391000 (electrical system) and stated that the parts were not available for several months. The dealer was unable to provide a specific date for when the parts would become…

    ODI 10664284

  • August 1, 2014

    Air Bags · Electrical System

    Have 2 recalls, p36/nhtsa 14v-391 and p67/nhtsa 14v-643, that have yet to be fixed. The p36 is from august 2014 and p67 from approx 1yr ago.the dealer, now apple chrysler/jeep hanover, pa, told me i am on a waiting list due to no parts to fix for p36 and have asked them several times for p67 to include during normal service. Neither have been fixed to date. Wrote chrysler some 6 months ago about the problem and they…

    ODI 10851676

  • August 1, 2014 · 12,000 miles

    Air Bags · Electrical System · Service Brakes · Visibility/Wiper

    I have been leasing a 2014 jeep grand cherokee for roughly ten months. Throughout that time, i have been notified at least three times of active safety recall notices for my vehicle. My vehicle shows computer modules broken which as a result has disabled my air bags. In addition, my vehicle has a safety recall for a brake booster and now an inoperative vanity lamp which may cause a fire. My vehicle is entirely and…

    ODI 10630261

  • July 1, 2014

    Air Bags · Electrical System · Seat Belts · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v634000 (electrical system), and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was…

    ODI 10663837

  • July 1, 2014 · 11,000 miles

    Air Bags · Seat Belts

    As i was driving the car the seat belt and air bag warning lights came on, but the seat belt was buckled. The warning said driver seat beat was unbuckled and the air bag system warning light came on with a warning message. Brought car to dealer, who informed me that the parts are back ordered for a month - what does that say about the part. *tr

    ODI 10607816

  • June 18, 2014 · 11,500 miles

    Air Bags · Seat Belts

    During a trip of approx 250 miles, after 4 hours of driving the vehicle exhibited numerous alarms as follows; "air bag system requires service", "drivers seatbelt disconnected", "front passenger seatbelt disconnected", and "vehicle phone requires service". At all times both driver and passenger had their seatbelt on, positively connected. The vehicle would randomly repeat the chimes as if the alarms were coming in…

    ODI 10605529

  • June 15, 2014

    Air Bags · Electrical System · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…

    ODI 10714387

  • June 13, 2014 · 25,055 miles

    Air Bags · Seat Belts

    Alert came up stating airbags need to be serviced. Then alert came on saying drivers seatbelt not fastened (it was buckled). I pulled over and put the car in park. Turned the engine off and restarted. Alerts came back on. Also came up with alert that onboard service/emergency phone needed to be serviced. Took to dealership and they said it is the orc module. The part is back ordered and i am concerned about driving…

    ODI 10598149

  • June 9, 2014 · 35,000 miles

    Air Bags

    I was driving the vehicle and suddenly the car told me to service the air bag system. I drove to the dealer the next day and was told that the vehicle requires a new occupant restraint control module. I have been waiting since mid-june for this part to arrive. I have also learned that the airbags will fail in a collision. This is a serious safety concern for everyone, not just me. *tr

    ODI 10632566

  • June 4, 2014 · 20,168 miles

    Air Bags · Service Brakes

    Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The vehicle was taken to an authorized dealer who stated that the oc module needed to be replaced however, the part was not available. The contact indicated that he would be traveling and attempted to get the local authorized dealer to ship the part to another authorized dealer and was waiting for a…

    ODI 10596116

  • June 2, 2014 · 10,855 miles

    Air Bags · Seat Belts · Vehicle Speed Control

    Purchased a 2014 jeep grand cherokee laredo in june of 2013. Have experienced no problems with operation throughout first 10031 miles driven. Departed on extended vacation trip at end of may. After traveling 824 miles, air bag light came on with alarm and dashboard notification advising to have air bags serviced immediately. Shortly thereafter, the seat belt alarm activated with the bell warning, advising that the…

    ODI 10597465

  • May 31, 2014 · 9,000 miles

    Air Bags

    I was driving through town and started getting warning saying that the drivers side airbag needed serviced and drives side seat belt not being detected. I immediately contacted the chrysler dealership and scheduled an appt., took jeep in on first available date and mechanic told me it was a module that had to be ordered and their were only 24 of them in the country, i asked if i have an accident, will the air bad…

    ODI 10604336

  • May 31, 2014 · 10,000 miles

    Air Bags · Seat Belts

    Airbags system failed and rendered car unsafe to drive. Passenger airbag disabled even when passenger was in the passenger seat. At the same time adaptive cruise control failed while being in use which potentially could result in a crash. Drove 5h hours home and then dropped the car at the dealer. Issue connected with failed orc module. Numerous similar incidents reported by other drivers on internet forum. Failure…

    ODI 10596232

  • May 30, 2014 · 8,000 miles

    Air Bags · Electrical System · Seat Belts

    On a recent long trip ([redacted]) a computer malfunction popped up while driving. The vehicle's phone called for service, followed by the airbag light and seat belt indicator went off. I pulled into a jeep dealer right before closing and the told me the issue was in the airbag control module somewhere but it couldn't be fixed easily and that the parts were on back-order. The car is drive-able but the airbag system…

    ODI 10595619

  • May 28, 2014 · 21,000 miles

    Air Bags · Electrical System · Service Brakes

    I purchased my 2014 jeep grand cherokee limited 4x4 on june 2nd 2013. Since i have had this vehicle i have experienced multiple problems which are a concern to my safety and other jeep drivers.. I have recently received the recall due to the brakes and was told by my jeep dealer and another jeep dealer that the parts are not available to fix this safety concern. I am forced to drive an unsafe vehicle at his time.…

    ODI 10596548

  • May 26, 2014 · 20,250 miles

    Air Bags · Seat Belts

    1. Allegedly repaired two weeks earlier, the "ocr," an airbag sensor, failed. This part apparently is located under the front passenger seat. "service airbag system" was displayed. 2. On monday, may 26, 2014 a seat belt warning appeared on the electronic display and a chime rang for 10 minutes or so. Both the driver and the passenger in the front seat were belted in. 3. On monday, may 26, 2014 the cruise control…

    ODI 10596235

  • May 23, 2014 · 9,032 miles

    Air Bags · Electrical System · Power Train · Seat Belts · Vehicle Speed Control

    Traveling at highway speed numerous warning messages and warning chimes started to go off. Created distractions to driving and it appears that air bag and seat belts stopped functioning intermittently. Cruise control also failed. Vehicle already serviced on all prior recalls two months ago. These issues are new starting on 5/23/2014. Dealer appt is scheduled for 5/26/2014. In past, also reported issues with…

    ODI 10593868