JeepGrand Cherokee2015
  1. Jeep Grand Cherokee
  2. Problems
  3. 2015
  4. Head Restraint

2015 Jeep Grand Cherokee Head Restraint Problems

5
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 5 stored complaint records:

  • 0 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

Mileage in stored records

BandRecords
30–60k mi3
60–100k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 22, 2020 · 57,000 miles

    Head Restraint · Unknown Or Other

    Active headrest restraint deployed while driving on the interstate. No rear collision or other accident occurred. Dealership indicates the "tabs" broke off and therefore cannot be reset. Quoted me $816 to replace the headrest. Seems exorbitant. And something that, as a safety component, should be the subject of a recall (voluntary or otherwise) to be fixed.*dt consumer stated vehicle has been repaired.*jb

    ODI 11301666

  • June 13, 2019 · 64,218 miles

    Head Restraint

    Tl* the contact owns a 2015 jeep grand cherokee. While the contact's mother-in-law was driving 55 mph, the headrest sprang forward and struck the back of the driver's head. There were no injuries. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 64,218.

    ODI 11222283

  • March 24, 2019 · 47,000 miles

    Head Restraint

    Tl* the contact owns a 2015 jeep grand cherokee. While driving, the plastic bracket on the headrest fractured and caused the headrest to move forward with extreme force. As a result, the headrest struck the passenger. There was no injury. The vehicle was not taken to a dealer. The manufacturer was contacted. The vehicle was not diagnosed or repaired. The failure mileage was 47,000.

    ODI 11191627

  • January 2, 2019 · 46,000 miles

    Head Restraint

    Tl* the contact owns a 2015 jeep grand cherokee. While the contact was reversing the vehicle out of a parking space, the passenger side headrest deployed without warning or an impact. The contact's wife was injured and hospitalized. The manufacturer and dealer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 46,000. *dt*jb

    1 injury

    ODI 11164731

  • November 19, 2018 · 79,000 miles

    Head Restraint

    Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 75 mph, the driver's seat headrest exploded. The contact stated that a fragment of the headrest struck the driver in the back of the head. The contact stated that the headrest was designed as a preventative safety measure against the whiplash effect during a rear end collision. The contact stated that the headrest actuator fractured into…

    1 injury

    ODI 11152554