2015 Jeep Grand Cherokee Unknown Or Other Problems
- 89
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 89 stored complaint records:
- 12 indicate a crash
- 6 indicate injury
- 4 indicate fire
What owners report
- service shifter · 6 records
- shift lever · 6 records
- electronic shifter · 6 records
- still running · 5 records
- several times · 5 records
- incorrect location · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 51 |
| 30–60k mi | 19 |
| 60–100k mi | 10 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
My wife was driving down the road when all of a sudden the driver side headrest deployed hitting her in the back of the head. Luckily there was no accident but she had to pull off the road to figure out what had hit her in the head.
ODI 11308307
Head Restraint · Unknown Or Other
Active headrest restraint deployed while driving on the interstate. No rear collision or other accident occurred. Dealership indicates the "tabs" broke off and therefore cannot be reset. Quoted me $816 to replace the headrest. Seems exorbitant. And something that, as a safety component, should be the subject of a recall (voluntary or otherwise) to be fixed.*dt consumer stated vehicle has been repaired.*jb
ODI 11301666
Accelerator Pedal · Electrical System · Unknown Or Other
While driving donw a main road the gas pedal suddenly stopped working and would not engage. I could not get the car to move forward but it was still running. I pulled the vehicle over to stop and turn the car off. Turned the vehicle back on to see if the gas pedal would re-engage, i was able to drive 100ft and it happened again. I then "rolled" into an empty lot on the side of the road where smoke was noticed coming…
Fire reported
ODI 11279118
Unknown Or Other
2015 jeep grand cherokee with 66,500 miles suddenly had service shifter message in conjunction with check engine light. I had trouble shifting car into gear. Almost seemed like it was locked up. The message disappeared and went into gear with no more problems for a few days. Then the same thing happened again. I called the local dealership to make an appointment. I took my jeep in and nothing showed on the…
ODI 11270916
Unknown Or Other
My complaint is about a danger caused by a u-connect (uc) update notice for my 2015 jeep grand cherokee that, until completed, the jeep's safety features including 911 were unavailable. A programming glitch wouldn't allow an update time to be chosen.the notice continued to block the screen making it unusable. On 10-3-19, an hr into a 5 hr trip, a notice on the screen said: urgent updated needs to be…
ODI 11270279
Electrical System · Unknown Or Other
Refer to fca "star case" s1908000157. Unauthorized, unrequested, unsolicited and unwarranted over-the-air update to uconnect system failed, and "bricked the system. Safety issues include: - hands-free phone system non-functional. - navigation system no longer available. - emergency service features not available. Please note that there are other failings, but are not known to be safety issues, per se. These problems…
ODI 11266532
Unknown Or Other
There is a wind noise coming into the car that is extremely loud and distracting when driving on the turnpike which is when it mostly occurs. I took my jeep to the dealership and they said the passenger side of windshield wiper cowling needed to be replaced. The dealer wanted to charge almost $500 to replace. I went to safelite and the representative stated that this is a common issue for jeep. I am not happy about…
ODI 11290123
Electrical System · Engine · Unknown Or Other
One day when leaving a barbershop my wife tried to start our jeep and it would not crank. It would turn over, start for a second then turn off. After sitting for a while longer it started up and drove fine. This past sunday we were leaving a gas station to get on the interstate and in the middle of an intersection it shut off. All acceleration stopped and the jeep went into park and left us stuck in the middle of…
ODI 11254336
Unknown Or Other
The vehicle hangs in park. It will let you move the shifter but it stays in park. On the dash it shows vehicle in desired gear. There is a box in the rear of the console that you can open and using a key push in a bar and sometimes it will come out of park and let you shift to reverse or drive. It has hung 6-7 times and has cost me $75 each time to have it towed to the dealership. Each time they have told me they…
ODI 11282611
Unknown Or Other
On pulling into traffic at intersections, occasionally the turbo does not kick in properly. No power for a couple of seconds while rolling slowly into traffic, then the turbo kicks in hard enough to skid the tires. Has nearly gotten us run over several times. Started after the software recall update, and they have no fix.
ODI 11255939
Unknown Or Other
I was parked and when i went started my car the air conditioner air felt hot - i quickly realized the air was blowing and stayi g hot, not cooling down. My 2015 jeep grand cherokee only has 39,400 miles and the airconditioner has gone out. I called my redlands ca dealer, they said it is no longer covered under the basic 36,000 mile warranty. It's too soon for a major component like air conditioning to go out!
ODI 11242902
Engine · Unknown Or Other
Since i had the exhaust emissions update done, my jeep has an extremely long lag in acceleration. It takes a good 2-3 seconds after stepping on the throttle, before the car moves forward. I was almost hit head on in traffic on a highway because of the timing of not accelerating properly. This was never an issue before the exhaust update.
ODI 11243101
Electrical System · Exterior Lighting · Unknown Or Other
Factory wiring harness, and any other harness for towing doesn't operate unless dealer programs to computer..the cost is $135???. Factory installed trai.er took up harness should already be activated..no other make of vehicle requires this..why jeeps..?? Or our dealerships not informing and using it for a way to make more money? Please investigate problem..owners need to be informed of this before purchasing…
ODI 11252629
Body · Unknown Or Other
At a patients home. Jeep was parked, approximately 10 minutes went by and one of the people in the home started yelling my vehichle was rolling backwards. The driveway is flat surface. It managed to take out a fence and damage the back end of my jeep. Luckily another person in the home was able to run amd jump in it before it hit trees going down a large hill.
Crash reported
ODI 11233536
Unknown Or Other
Active headrest restraint (ahr) deployed with no accident. Can was in my driveway. Dealership says part broke inside. Replacement north of $1000.
ODI 11230343
Unknown Or Other · Vehicle Speed Control
Received a service shifter message while going from park to drive on dash board display recently 3 times. I read online others have experienced this same issue.
ODI 11229459
Unknown Or Other
Approximately 1:00 pm on 6/9/2019 while driving on highway 5 in northern california the passenger headrest exploded open hitting my daughter in the head and neck who also happens to be 31 weeks pregnant
ODI 11219090
Seat Belts · Unknown Or Other
SERVICE SHIFTER MESSAGE APPEARS
ODI 11231759
Air Bags · Seats · Unknown Or Other
Driving down the interstate when suddenly the driver's side active head restraint deployed and the headrest shot forward towards the back of my head. Luckily, i was seated forward, looking in my mirrors to change lanes so it did not hit my head. Taken to the jeep dealership and they stated that the plastic clips inside the headrest seemed to have broken and caused the headrest to deploy unexpectedly.
ODI 11218058
Electrical System · Unknown Or Other
Msg appearing service shifter, took into shop and stated it could be an electrical wiring but will not know until they break down the shifter. Jeep has already had a recall but i've already taken care of that recall on this jeep. Reading a lot of people are having the same issue with the service shifter and really should be a recall on this. At this time i have a short to the circuit in the shifter.
ODI 11205795
Unknown Or Other · Vehicle Speed Control
Driving down an open road, suddenly the "brake now" warning starts beeping and brakes are automatically applied. This has happened several times with no vehicles, etc in front of the vehicle. Happened even after the recall was completed on it for the cruise control system.
ODI 11209177
Unknown Or Other
Vehicle jumps from d (drive) to i without warning and has to be placed back to drive. Vehicle is in motion when this happens, mostly city, but has happened on highway.
ODI 11196837
Unknown Or Other
Air conditioning messed up so we took it in. Was told it is the evaporator coil needs to be replaced. The part is on national back order which sounds to me like this is an issue a lot of jeep owners are dealing with. The air conditioning blows hot air and makes a sound like it is cutting off and then back on. It happens whether we are parked or in motion. We have less than 30,000 miles on our car too so this seems…
ODI 11202654
Electronic Stability Control · Unknown Or Other
Vehicle keep jumping from reverse to parking,sometimes when i im trying to park.
ODI 11190526
Electrical System · Unknown Or Other
My 2015 jeep grand cherokee has an expansion valve leak, which is leaking into the vehicle (since fca decided to install the expansion valve in the car behind the dashboard). The leak is a serious health risk and environmental risk. The system also makes a constant humming noise since its low on freon. I had it fully recharged and in a matter of months all of the freon leaked into my car! This is poisonous gas…
ODI 11253706