2015 Jeep Grand Cherokee Air Bags Problems
- 30
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 30 stored complaint records:
- 8 indicate a crash
- 9 indicate injury
- 0 indicate fire
What owners report
- passenger side · 7 records
- head rest · 5 records
- side active · 5 records
- active headrest · 5 records
- passenger seat · 4 records
- seat head · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 9 |
| 60–100k mi | 9 |
| 1–30k mi | 5 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags · Seats
Passenger side headrest safety feature deployed at low speed. I was backing up in front of neighbor home on cul de sac.not involved in any collision or impact. This is on a 2015 jeep grand cherokee
ODI 11309160
Air Bags
The airbag light came on for no reason. It is a safety issue because airbags may not deploy in crash
ODI 11282098
Air Bags · Seats
Passenger headrest safety feature deployed overnight while the vehicle was parked inside our garage. The plastic on the inside of the headrest is broken and the headrest can not be reset.
ODI 11296953
Air Bags
Tl* the contact owns a 2015 jeep grand cherokee. While driving 65 mph, the front driver's side head rest air bag deployed. There were no warning indicators illuminated. There were no injuries. The contact was able to continue driving to his destination. The vehicle was taken to napleton clermont chrysler jeep dodge ram (located at 15859 fl-50, clermont, fl 34711, [redacted]), but was not diagnosed or repaired. The…
ODI 11266773
Air Bags
Passenger seat head rest deployed for no reason. The vehicle was stationary over night in our garage. In the morning we discovered the deployed head rest
ODI 11265916
Air Bags
I was driving home from work today 9/29/19 on a two lane road and was traveling around 40mph coming up to a red light when all of the sudden the active headrest on the drivers side deployed striking me in the back of the head with enough force it felt like a punch, this caused me to swerve and nearly rear end the car stopping in front of me. I have done some quick research on this issue and notice this is not a…
ODI 11258852
Air Bags
Passenger seat head rest airbag deployed while vehicle was stopped at a light
ODI 11291316
Air Bags
The vehicle was stationary and unoccupied in the driveway when the driver seat's active head restraint popped open. It cannot be reset due to the damaged plastic. This is not supposed to activate until triggered by an accident and is an obvious design flaw.
ODI 11245216
Air Bags · Seats
While simply driving down the road my passenger side headrest just pops open. It seems the clips have broken. This should be a recall as i have spoken to many owners who have had the same issue. This is a safety issue and should be taken care of from the dealership and not cost $800.00 for something that is faulty.
ODI 11241308
Air Bags
Drivers side headrest airbag deployed on its own while driver not in vehicle and no impact to vehicle.
ODI 11232125
Air Bags · Seats
While in park in my driveway the passenger side active headrest deployed while a passenger was sitting in the seat. Nothing hit my vehicle, i didn't hit anything and no other airbags deployed nor the driver side active headrest deployed. The instrument cluster does not show any indication of deployment and nothing in my vehicles information center display show any kind of event. The vehicle is at approximately…
ODI 11206136
Air Bags · Seats · Unknown Or Other
Driving down the interstate when suddenly the driver's side active head restraint deployed and the headrest shot forward towards the back of my head. Luckily, i was seated forward, looking in my mirrors to change lanes so it did not hit my head. Taken to the jeep dealership and they stated that the plastic clips inside the headrest seemed to have broken and caused the headrest to deploy unexpectedly.
ODI 11218058
Air Bags · Seats
The passenger side active headrest restraint on my 2015 jeep grand cherokee deployed while parked in my garage unoccupied. I took the vehicle to a local chrysler dealer - they checked the computer and headrest and determined that the vehicle was not in an accident and a failed locking mechanism is what caused it to deploy. The dealer agreed to contact chrysler on my behalf for a resolution. I was told by the dealer…
ODI 11279887
Air Bags · Seats
Front seat passenger headrest burst while driving!just picked my mom up from the airport she is complaining of headache! It was so loud it scared me i wasn't sure what had happenef then my mom said it felt like something hit her in the head! I thought someone shot at my car!!! I pulled over and noticed the headrest was completely dislodged.i am very concerned if it happens to me ibeould lose control of my car !!…
1 injury
ODI 11161484
Air Bags
Takata recall -passanger headrest restraint deployed while car was in park not moving without any sort of impact. Headrest hit passengers head and distorted passengers head-cause distortion and minor neck pain.
1 injury
ODI 11154636
Air Bags · Service Brakes
Tl* the contact owns a 2015 jeep grand cherokee. While driving 45 mph, the brake pedal was depressed, but failed to stop the vehicle. As a result, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact was not injured; however, the driver of the other vehicle sustained unknown injuries that required medical attention. A police report was not filed. The vehicle was not towed. The…
Crash reported · 1 injury
ODI 11114484
Air Bags
While driving about 15/20mph passenger side ahr(active headrest) deployed without any collision or sudden breaking. Caused my wife's head to hit the dashboard followed by an extremely loud 'pop' noise that almost caused me to crash because worried about the 'bang' and my wife. I am not the first with his issue and jeep/chrysler says that they cannot fix! My vehicle is a 2015 grand cherokee that i purchased in april…
1 injury
ODI 11110851
Air Bags
THE AIR BAG COME ON(SERVICE AIR BAG)
ODI 11112467
Air Bags
The vehicle was parked, and suddenly the driver's front seat head restraint deployed for no reason with incredible force. The vehicle was parked with no insult to vehicle or reason for this to occur. I reported to local dealer and the headrest restraint cannot be reset. It requires a total replacement of the headrest that isn't covered under standard or extended warranty. The cost of the part to replace is $846.30…
ODI 11170523
Air Bags · Seats
The passenger seat head restraint system activated for no known reason while driving 70 mph on the interstate. The vehicle was not in any accident or no factors caused this. The head rest violently shot forward approx 6" if this would have been the drivers seat it would almost certainly caused the driver to loose control of the jeep
ODI 11020593
Air Bags
Headrest airbag randomly deployed while being parked and stationary.
ODI 11013049
Air Bags · Seat Belts
Vehicle was involved in an accident driving on a highway (speed approx. 45) when another vehicle failed to yield at a stop sign. Front passenger side of vehicle impact with front of other vehicle. Air bags did not deploy and the seat belt did not lock causing the driver's face to hit the steering wheel. Due to the seat belt not locking facial injuries were sustained.
Crash reported · 1 injury
ODI 10970151
Air Bags
2015 jeep grand cherokee. Consumer writes in regards to airbag issue. *ld the consumer stated he was broad sided in the driver's door and none of the air bags deployed. The consumer suffered minor injuries. The vehicle was declared totaled. *jb
Crash reported · 1 injury
ODI 10965511
Air Bags · Wheels
Airbags did not deploy during car accident. Other vehicle at left lane impacted to front driver side of my vehicle on a city street and the airbag did not deploy.
Crash reported
ODI 10887620
Air Bags
Tl* the contact owns a 2015 jeep grand cherokee. While driving 25 mph, the driver crashed into a tree. The air bags did not deploy. A police report was filed. The contact was seated in the rear passenger seat and sustained minor injuries to the knee, arm, and head. Medical attention was not required. The vehicle was not diagnosed nor repaired. The vehicle was towed. The manufacturer was notified of the failure. The…
Crash reported · 1 injury
ODI 10840240