2015 Jeep Grand Cherokee Unknown Or Other Problems
- 89
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 89 stored complaint records:
- 12 indicate a crash
- 6 indicate injury
- 4 indicate fire
What owners report
- service shifter · 6 records
- shift lever · 6 records
- electronic shifter · 6 records
- still running · 5 records
- several times · 5 records
- incorrect location · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 51 |
| 30–60k mi | 19 |
| 60–100k mi | 10 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
Our driveway has a slope. We park facing up the hill and three times the vehicle has rolled backwards while in park and not running. One time, vehicle off, my husband and i were still sitting in it. Braking applied and the vehicle stopped easily. Twice there was a light coating of snow (not icy) so i could clearly tell that the front tires rolled and did not slide. I didn't think to check all four tread marks. This…
ODI 11164342
Unknown Or Other
Nav system stopped working suddenly while car was in motion. Displays map showing the car in the wrong location. Gives incorrect directions for the (incorrect) location and gives incorrect local speed limit information (because it's giving the speed limit for the wrong location). Attached image is of picture taken while we were on i66, and picture shows that the location was clearly not on the highway.
ODI 11160607
Electrical System · Engine · Unknown Or Other
Ive had this car in the shop 4 or 5 times for extreme overheating costed me 4500 so far and never fixed
ODI 11162022
Unknown Or Other
Navigation system stopped working. Incorrect location of car was shown on map. Directions were non-sensical because the nav system gave directions and speed advice based on an incorrect location. The car's indicated location on the map sometimes moved while the car was moving, but still did not represent the correct location. Sometimes the location would keep changing back one particular incorrect location. Attached…
ODI 11160606
Electrical System · Power Train · Unknown Or Other
After 3.5 years of no problems, our jeep has been back to the dealer service every month since august 2018.currently at service since 1/14/19, 15 business days. In august: pulled into a parking spot and the wipers started, could not turn them off different messages flashed 'no bus', and various other msgs. Check engine light was on. Took in to dealer the next day. Recalls were performed. We felt, our problems had…
ODI 11173614
Unknown Or Other
I have a 2015 jeep grand cherokee limited with about 48k miles and noticed a hissing sound coming when i have the ac on, a few weeks later i noticed that it would cool sometimes and sometimes it would only throw hot air. I took it to get diagnosed and seems it was a ac pressure valve. Have read that they have recalled on other jeep cherokee's wondering if this a faulty issue with the grand cherokee as well. Sadly ,…
ODI 11115023
Body · Unknown Or Other
I was stopped at a stoplight. When the light turned green and i accelerated, my vehicle went in reverse. I quickly switched the gear back to "drive," but overcompensated and rear ended the car in front of me. This has happened before. The gear on my jeep is overly sensitive and flips from "drive" to "reverse" to "neutral" without my notice (i.e., if my elbow hits it). This is a big safety issue, as it has resulted…
Crash reported
ODI 11075421
Unknown Or Other
Navigation system stopped showing the actual location of the car on the map. This is a safety hazard because i could not navigate to where i needed to go. In addition, it displays the speed limit of the (incorrect) place where it places the car on the map. This could lead the driver to go too fast or too slow for the situation. This incorrect location is displayed whether the vehicle was stationary, in motion, on a…
ODI 11160602
Unknown Or Other
About 10 miles into my trip, on interstate 81 on straight roadway, dry pavement; speed 63 miles per hour; my vehicle began to loose power and my speed was decreasing. I pulled to the side of the road and my vehicle went black. I noticed smoke on the passenger side of car coming from under the hood. Within minutes the front of my car was engulfed in flames. Vehicle had approx. 16,700 miles on it. Unknown cause.
Fire reported
ODI 11047625
Electrical System · Unknown Or Other
Mysterious engine start. Car was parked in the garage for the night. Went into the garage at bedtime and found the car running with lights on. Could not stop the engine with the stop button with fob in my pocket. Opened the garage door to ventilate the exhaust fumes. Went to pull a cable off the battery. Couldn't find it! Turns out it is under the passenger seat. Couldn't access it. After multiple tries stopped the…
ODI 11025213
Electrical System · Unknown Or Other
The gear shifter is malfunctioning. The lights on it are not lighting up to show what gear i am in and the dash shows "service shifter" sometimes the dash will state n but i will be reversing. I told the dealership about this when i took it in for the current recall on the shifter. This issue is something different. They told me they fixed the problem. The same day it was doing it again.
ODI 11021780
Unknown Or Other
JERKS VERY HARD WHE GOING LESS THE 20 MILES
ODI 11002891
Power Train · Unknown Or Other
My jeep shifts rough while increasing speed. It jerks and hesitates when shifting gears. Also the gear shifter moves very easily to other gears i.e. N, r, d while driving or even parked.
ODI 11061487
Unknown Or Other
I shifted my car from drive to park and exited the vehicle parked in a gas station parked lot. As i exited the drivers seat and begun to step away i noticed the jeep was in motion (rolling backwards, towards me just steps away from the vehicle).because the driver side door was open it knocked me down on my face and then rolled over my legs with the front drivers side wheel. The jeep continued to roll until it…
Crash reported · 1 injury
ODI 10983947
Unknown Or Other
Navigation is inaccurate and thus a safety hazard. Navigation system shows car off road or in water and gives incorrect directions. The car is at the dealer for a third time to correct this problem.
ODI 11150294
Forward Collision Avoidance · Unknown Or Other
Crash mitigation system misreads input. Goes off at wrong time or does not respond when needed. System responds irradically.
ODI 10990818
Unknown Or Other
Vehicle crash avoidance system engages with sudden hard braking and alerts when there is no other vehicle in the vicinity. See "other documentation" for full description of problem.
ODI 10956978
Unknown Or Other
When starting to drive and the vehicle shirt from first to second there is a major hesitation, also the car has a hard shift when changing gears. While breaking the vehicle lurches forward causing a jerking of passengers, and leaving me feeling like i'm going to run into the back of someone. It's getting to the point where i'm scared to drive this vehicle for fear of getting in an accident and being injured or…
ODI 10948078
Unknown Or Other
My jeep was placed in "park" position by my adult son. I was getting into the back seat and the vehicle rolled in reverse, hitting me with the open door where i was attempting to enter the vehicle, and causing me to have a head injury. I was taken to the hospital via ambulance for a concussion and laceration on the back of my head. I have noticed difficulties since that time getting the vehicle securely into "park."…
Crash reported · 1 injury
ODI 10967654
Electrical System · Unknown Or Other
Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 35 mph, the vehicle stalled and all the warning indicators illuminated. The contact started the vehicle again, placed fuel in the vehicle, and drove home. The contact shut off the vehicle and heard an unusual noise. Also, a burning odor emanated from the vents and flames appeared around the dashboard. The headliner and carpet were burned.…
Fire reported
ODI 10936552
Unknown Or Other
We were driving on the highway to maryland for thanksgiving, and while driving on the straight highway 60 miles an hour the sunroof just exploded and shattered, a lot of glass fell on top of our clothes and inside the car. It completely swerved the car but we didn't lose control and stopped at a gas station on one of the rest stops.
ODI 10927736
Unknown Or Other · Vehicle Speed Control · Visibility/Wiper
I own a 2015 jeep grand cherokee laredo limited, purchased from a dealer new. Last week i pulled into my driveway, turned the jeep off and went to get out and my alarm system went off. Could not turn it off with either fob, i was even able to start it up and drive. Remote start would not work for 3 days. Cruise control just turns off when it wants while driving on interstate over 60 mph. Gps states i'm off route and…
ODI 10927026
Equipment · Unknown Or Other
Key fob is designed with large buttons flush with the face of the fob. This vehicle has been unknowingly remote started twice (once in an attached garage) simply by having the fob in my pocket and bending over for something as simple as tying shoes. Panic alarm has been activated several times by similar normal actions. These buttons should be recessed to protect from unintentional activation. A running car in a…
ODI 10935457
Unknown Or Other
I bought my vehicle new from a dealership. It had 3,600 miles on it when i found this problem. The navigation screen cracked spontaneously which make some of the function of the touch screen unusable, heat, defroster, navigation. This is the 8.4an model. Chrysler says it is caused by damage and will not cover the repair. I did not damage this unit. I don't know when this crack occurred, you can only see it when the…
ODI 10925428
Unknown Or Other
While stopped at a red light the jeep went into neutral. I pushed it back into drive 3 times but it switches back to neutral on its own. The car then shut completely off and would not restart. Had to be towed to dealer. Dealer said there is nothing wrong with vehicle. They checked transmission and test drive car.
ODI 10920018