2015 Jeep Grand Cherokee Unknown Or Other Problems
- 89
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 89 stored complaint records:
- 12 indicate a crash
- 6 indicate injury
- 4 indicate fire
What owners report
- service shifter · 6 records
- shift lever · 6 records
- electronic shifter · 6 records
- still running · 5 records
- several times · 5 records
- incorrect location · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 51 |
| 30–60k mi | 19 |
| 60–100k mi | 10 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
Jeep went in for service to correct the recalled transmission electronic shift lever on saturday, aug. 6th at 12:30pm. Picked up car from farrish jeep at 5pm same day. At 8pm on the same day, the car would not go out of park, though the shift lever was in drive while in my driveway. The dashboard displayed park, while shifter was in drive. Exact thing happened with 2010 jeep wrangler in may, 2015 and farrish claimed…
ODI 10893897
Unknown Or Other
I've waited 9 months for the so called fix for the gear shift lever that has caused multiple problems and near miss catastrophes and i brought it to the dealer who installed the software "fix" and now the car won't start- dashboard says" it does not recognize the key fob and it will not start in gear" headlights also start blinking when trying to start and door locks don't work. I want another car.
ODI 10891986
Electrical System · Power Train · Unknown Or Other
The automatic transmission downshifts harshly with a bang. Up shifts are also harsh at times. Transmission software has been updated twice but the issue continued. Recently the transmission valve body was replace and the issue has gotten much worse. My jeep is currently back at the dealership.
ODI 11041072
Unknown Or Other
While the car is in stationery mood, automatic transmission lever is too difficult to move to different positions. While tried to move lever to park or drive position, it automatically returns to a center neutral position and it happened few times but no damage and injury because of prompt action. It seems scary & dangerous at time.
ODI 10875627
Unknown Or Other
Electronic shifter does not engage in to park. On numerous occasions the car has started to roll when i thought it was in park. The shifter is terribly dangers and cumbersome to use correctly to find gears. This is always when parking or when starting up. Dangerous.
ODI 10870595
Unknown Or Other
My jeep cherokee numerous times has started rolling after stepping on the brake and shifting the jeep into park.the jeep sometimes goes into park sometimes goes into neutral and sometimes goes into reverse. I called chrysler about the problem to see if their was a recall on my vehicle and they said no. I saw online about other jeep cherokees being recalled from 2013-2015 with the same problem with some getting into…
ODI 10862221
Unknown Or Other
Transmission shifts hard and lunges forward and and almost hit a pedestrian sometimes when sifting from reverse to drive it takes 5 or so seconds to respond
ODI 10859897
Unknown Or Other
On numerous occasions after we bought out jeep, after shifting the gear lever the jeep was in a gear other than what was selected. On several occasions, we would shift the lever upward to park , push the off button, start to exit the vehicle and it would begin to roll. On april 6, 2016, my husband pulled into our garage pushed the gear shifter up into what he thought was park, pushed the off switch, raised the back…
ODI 10864408
Body · Unknown Or Other
I put car in park and got out of vehicle. A few moments later i noticed that vehicle was rolling in reverse down my street. I was unable to stop it. It continued to roll until crashing into a tree. There is bumper damage and scratches and dents to the body of the car.
Crash reported
ODI 10839940
Unknown Or Other
Two hours after arriving home, i was awaken to find my brand new 2015 jeep grand cherokee on fire, while stationary and parked near my home. A fireman stated that it appears to be related to the engine. I recently purchased the vehicle in october 2015, replacing my 2005 grand cherokee. Less than four months old, the car has less than 4,000 miles and has not had any problems. After googling potential causes, i…
Fire reported
ODI 10825337
Unknown Or Other
The shifter is confusing and functions terribly. In several instances i ended up in reverse instead of park when attempting to park the vehicle and nearly ran into other vehicles and/or pedestrians as a result.
ODI 10825006
Unknown Or Other
The gear shift does not lock into place. More than once have i assumed i was in park and was not. This caused the vehicle to roll slightly. My daughter purchased the same vehicle and has had the same problem with the gear shift. I have owned jeeps since 1995 and love them. However, this is obviously and engineering error that needs to be corrected.
ODI 10825396
Unknown Or Other
The electronic shifter is dangerous, i never know when i am in park, drive, neutral. It is extremely difficult to operate. I have asked chrysler to install the redesigned 2016 model in my 2015. The redesigned model operate well. I am now concerned for the safety of myself and family members. It was predictable that someone died because of this extremely difficult and poorly designed electronic shifter. Nhtsa should…
ODI 10875573
Power Train · Unknown Or Other
Vehicle rolls forward while in park. Shift selector is in park and the vehicle rolls. Marked crash due to one instance where it rolled in to the house deck. No damage to either vehicle or deck other than minor scratches. This has happed several times and i have a video of the vehicle rolling while shift selector is in park.
Crash reported
ODI 10822442
Unknown Or Other
Switches out of gear, car will be in park and switch out and move on its own. This is the second time this has happened, it also happened at the dealer when i purchased the car and hit another car. The dealer said someone try to steal it, but now it has happened again.
ODI 10821330
Unknown Or Other
Forward collision warning (fcw) with mitigation. 2015 jeep grand cherokee is equipped fcw system. In service date of 10/21/15 with current milage just of 5,000. Since delivery the fcw system has never flashed a brake warning or attempted to to stop vehicle in what would be considered a panic stop situation. Have adjusted to far or near and system does nothing. Took vehicle to jeep dealer on 1/11/16 for diagnosis and…
ODI 10823839
Unknown Or Other
I have a 2015 jeep grand cherokee and it has rolled away twice in the 7 months that i have owned it. The first time happened when it was drove up onto a tow truck. After getting the vehicle on the truck the vehicle's engine was turned off and placed in park but the emergency brake was not set. The driver got out of the vehicle and was in the processes of attaching safety straps when the vehicle managed to roll off…
ODI 10819164
Power Train · Unknown Or Other
Car going forward slowly ....attempting to park car.... Placed shift lever towards park ,all the way forward...pushed the ignition button.(to shut off ignition). Opened drivers door to get out & found car moving backwards ,engine still running .....applied brake, stopped car, no damage....found shift lever indicator to be in reverse & engine still running .... Thinking back i have had other times when i had thought…
ODI 10838813
Unknown Or Other
I thought the car was safely parked as i opened the electric house gate and exited the car. I wanted to enter the gate first, so that i could secure the dogs. All of a sudden, the car starts rolling down the driveway. I try to jump into the car to try to stop the car, only to be pinned against the door and the closing electric gate, i fall. I get back up again to try to stop the car, and i fall again. The car ends…
Crash reported · 1 injury
ODI 10891775
Unknown Or Other
On 11/3/2015, i put my car in park, engine was still running, and i exited vehicle. However, car did not go into park, rolled forward, knocked me down and rolled over my left foot with back rear tire. The parking gear did not engage and i was not alerted that it was still in drive. This occurred in a parking lot. Somehow i got up, was able to run after car and dive in car and hit gearshift into neutral to stop it. I…
1 injury
ODI 10862334
Unknown Or Other
Driving at 38 mph on local street with four people in car on a sunny day when the back window just exploded. The back had not been opened in a week. The car is less than three months old with 1570 miles on it.
ODI 10788775
Unknown Or Other
Gear selector unpredictable. Sometimes hard to place in park and know it's in park. I have exited car thinking it was placed in park and ignition off only to exit car with passengers still aboard and car continue to travel under power forward. You do not want to park this car near any embankments or slopes.
ODI 10850897
Electrical System · Power Train · Unknown Or Other
At 2:30 pm on october 30th 2015 i parked in a commercial lot. I left the vehicle to go into a store, when i came out of the store i realized the car was "running". I opened the door and reached around the steering wheel to turn the car off by pressing the start/stop button. I think proceeded to leave the vehicle to go to another store. When i came out of the 2nd store i saw my car had engaged into drive and moved…
Crash reported
ODI 10787947
Unknown Or Other
The 2015 jeep grand cherokee limited comes with push button starting. With the car left running and the fob key taken away from the vehicle, the car continues to run for hours. If it is not locked, anyone can simply get in and drive it away to unlimited distances. If someone parks the car in a garage and forgets to turn it off, it will run for hours, fill the garage/house with carbon monoxide and has already been…
ODI 10780974
Power Train · Unknown Or Other
I left my car idling , on a flat surface in a parking lot to run into a bank atm. The gear shifter did not lock into park even though i pushed it all the way forward to the park position. The vehicle rolled into a parked car. The total damage sustained by the other car was $2100, and $1000 on my jeep gc. This shifter is not very intuitive, it is a newer electronic shifter and is not gated as most are. It does not…
Crash reported
ODI 10825867