2015 Jeep Grand Cherokee Electrical System Problems
- 82
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 82 stored complaint records:
- 10 indicate a crash
- 4 indicate injury
- 4 indicate fire
What owners report
- failure mileage · 11 records
- check engine · 6 records
- engine light · 6 records
- service shifter · 6 records
- diagnosed repaired · 6 records
- failure failure · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 44 |
| 30–60k mi | 14 |
| 60–100k mi | 9 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Visibility/Wiper
The fan for heat and air conditioning suddenly quits working. The fan motor makes a roaring noise. The wipers will only work on high. Our jeep only has 60k. We have already had an oil leak and had to replace the water pump. Also the check engine light is on code says it's an exhaust leak. We are very disappointed in the over all quality.
ODI 11307110
Electrical System · Engine
Parked the car on a rainy night post a [redacted]. 2.5 hours after the car was turned off, the alarm system and other electrical components began to go off intermittently, not in the typical alarm pattern. Key fob and lock would not respond. Car would not start but some electronic components continued to work, including uconnect. Finally stopped after 20 minutes. The car then shut down completely and would not…
ODI 11297446
Electrical System · Power Train · Vehicle Speed Control
Arrived home 10:15pm dry roads and weather. Backing jeep into driveway and went to full throttle back to hit the garage structure and door. Shifted two drive to move out into the driveway and went to full throttle forward, across the street, through the swale into a vacant lot and hit the avista power transformer box knocking its off the base and pulling the 7,000 volt power cables out. Jeep then stopped and i…
Crash reported
ODI 11307366
Accelerator Pedal · Electrical System · Unknown Or Other
While driving donw a main road the gas pedal suddenly stopped working and would not engage. I could not get the car to move forward but it was still running. I pulled the vehicle over to stop and turn the car off. Turned the vehicle back on to see if the gas pedal would re-engage, i was able to drive 100ft and it happened again. I then "rolled" into an empty lot on the side of the road where smoke was noticed coming…
Fire reported
ODI 11279118
Electrical System · Unknown Or Other
Refer to fca "star case" s1908000157. Unauthorized, unrequested, unsolicited and unwarranted over-the-air update to uconnect system failed, and "bricked the system. Safety issues include: - hands-free phone system non-functional. - navigation system no longer available. - emergency service features not available. Please note that there are other failings, but are not known to be safety issues, per se. These problems…
ODI 11266532
Electrical System
I have had continual electrical problems with my jeep grand cherokee 2015. I have replaced both the battery and alternator because of jeep to not starting in the morning. However, approximately 3 months later, i am once again experiencing the same problem. The mechanics cannot resolve the problem. They all say it is probably related to the voltage regulator or computer system.
ODI 11255343
Electrical System · Engine · Unknown Or Other
One day when leaving a barbershop my wife tried to start our jeep and it would not crank. It would turn over, start for a second then turn off. After sitting for a while longer it started up and drove fine. This past sunday we were leaving a gas station to get on the interstate and in the middle of an intersection it shut off. All acceleration stopped and the jeep went into park and left us stuck in the middle of…
ODI 11254336
Electrical System · Engine · Vehicle Speed Control
Out of nowhere, my 2015 jeep gc decelerated, all the lights on the dash came on and the following messages popped up: auto park disabled, service electronic throttle control, and ended with service shifter. The truck would not accelerate in the middle of a highway. I took the vehicle to the dealer where they cannot seem to find the problem. The windshield wipers turned themselves on along with the check engine light…
ODI 11254676
Electrical System
The radio conceal will reset after a few short minutes as if the vehicle is being started for the first time. The first time it was noticed was after it was stationary and i returned back to my vehicle.
ODI 11252091
Electrical System
Most of the time when starting the vehicle, the uconnect infotainment screen does not boot up or display anything (screen stays black) for up to 5 minutes. This is a safety concern as the backup camera will not display until the the uconnect system has booted up. Many other feature are also unavailable, but the backup camera is the major concern. This problem has been ongoing for quite some time now.
ODI 11241268
Electrical System · Exterior Lighting · Unknown Or Other
Factory wiring harness, and any other harness for towing doesn't operate unless dealer programs to computer..the cost is $135???. Factory installed trai.er took up harness should already be activated..no other make of vehicle requires this..why jeeps..?? Or our dealerships not informing and using it for a way to make more money? Please investigate problem..owners need to be informed of this before purchasing…
ODI 11252629
Electrical System
Twice i have been driving and the vechile shuts down on me once in the middle of a busy road and i can't put the car in neutral, i can't put flashers on, nothing will work. It took 2 hours and magically everything came back on with a check engine light. We went to the dealer they had it for a week said the shifter module needed to replaced and the battery , $2000 later we take it home and same thing happens again.…
ODI 11220235
Electrical System
Vehicle drove fine but when turned off, the dash lights stayed illuminated. Wouldnt turn off even after a few hours. Next morning it wouldnt start and gave a full host of "service system immediately" prompts. Sounded like it would begin to turn over, but would shut off immediately. Started again after 8 hours but still had check engine light on. Code came out to be "lost contact with ecu"
ODI 11209175
Electrical System
'tamara recall' when the car is on the touch screen do not work. The touch pad won't allow you to change the settings for the air conditioning, the radio , the seats settings are anything. So the only thing it allows you to do is listen to the radio on one channel. I'm paying for siri and the touch pad won't allow me to switch to it either.
ODI 11217235
Electrical System · Steering · Wheels
The vehicle radio/navigation system blacks out. System blacks on and off and when reset- navi udefined blinks on and off and system states it's in compromised for cyber security. I have taken the vehicle to the dealership 2x and will be dropping the car off tomorrow and leaving until they figure out what is wrong with it. The radio also tries to set itself to various stations. I have uconnect access and i have not…
ODI 11252793
Electrical System · Unknown Or Other
Msg appearing service shifter, took into shop and stated it could be an electrical wiring but will not know until they break down the shifter. Jeep has already had a recall but i've already taken care of that recall on this jeep. Reading a lot of people are having the same issue with the service shifter and really should be a recall on this. At this time i have a short to the circuit in the shifter.
ODI 11205795
Electrical System · Vehicle Speed Control
The vehicle was being parked and from shifting from drive to reverse the vehicle turned off and would not start again for a few minutes. The vehicle showed the service keyless system and the check engine light then appeared.
ODI 11195645
Electrical System · Headlights
2015 jeep grand cherokee. Consumer writes in regards to defective automatic headlight feature. *ld the consumer stated there was also a malfunction with the keyfob. *tr
ODI 11189612
Electrical System · Unknown Or Other
My 2015 jeep grand cherokee has an expansion valve leak, which is leaking into the vehicle (since fca decided to install the expansion valve in the car behind the dashboard). The leak is a serious health risk and environmental risk. The system also makes a constant humming noise since its low on freon. I had it fully recharged and in a matter of months all of the freon leaked into my car! This is poisonous gas…
ODI 11253706
Electrical System · Engine · Unknown Or Other
Ive had this car in the shop 4 or 5 times for extreme overheating costed me 4500 so far and never fixed
ODI 11162022
Electrical System · Power Train
SERVICE SHIFTER WARNING
ODI 11269113
Electrical System · Electronic Stability Control · Engine
The vehicle would not start. It has a push button ignition switch start. It locked up and it could not be towed because the tow truck driver could not get it in natural to move it. I was stranded for 12 hours with nothing to eat or drink before i got help. All electrical systems shut down and i was alone in a very bad area at the time. Unless the vehicle started it would do nothing and could not be towed. Jeep needs…
ODI 11145119
Electrical System · Power Train · Unknown Or Other
After 3.5 years of no problems, our jeep has been back to the dealer service every month since august 2018.currently at service since 1/14/19, 15 business days. In august: pulled into a parking spot and the wipers started, could not turn them off different messages flashed 'no bus', and various other msgs. Check engine light was on. Took in to dealer the next day. Recalls were performed. We felt, our problems had…
ODI 11173614
Electrical System
Drivers gauge screen intermittently flashes 'service transmission' immediately followed by tire pressure alert. This happened several months ago and started up again last week. There doesn't seem to be any rhyme or reason to it. Looks like an electrical glitch. I took my car for servicing this last weekend and they were not able to find any error codes on the diagnostics. I took a video of the malfunction and showed…
ODI 11139604
Electrical System · Engine
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that smoke entered the cabin of the vehicle without warning. The contact turned off the vehicle and noticed smoke coming from the hood and headlights. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
Fire reported
ODI 11142915