2015 Jeep Grand Cherokee Unknown Or Other Problems
- 89
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 89 stored complaint records:
- 12 indicate a crash
- 6 indicate injury
- 4 indicate fire
What owners report
- service shifter · 6 records
- shift lever · 6 records
- electronic shifter · 6 records
- still running · 5 records
- several times · 5 records
- incorrect location · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 51 |
| 30–60k mi | 19 |
| 60–100k mi | 10 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
Driving down the highway no obstacles or anything around us and the sunroof exploded. It sounded like a gunshot. Pieces of glass started falling down on my wife and i. We drove it straight to the dealer. Lucky the vehicle had a sunscreen because large pieces started falling on the way. The service manager is checking to see if it is under warranty!
ODI 10761099
Electrical System · Power Train · Unknown Or Other
I pulled into a parking lot, put the vehicle into park and left the engine running. I got out of the vehicle, when it started to roll backwards. I attempted to climb into the vehicle to stop it, when i fell to the ground and the left front tire of the vehicle ran over my pelvic area. I am positive that the car was in park at the time it started to roll away.
1 injury
ODI 10766494
Unknown Or Other
I parked my car in my driveway, left the car running. Did not engage the parking brake. I walked out of the car, into my house to pick up something and then returned to the driveway. My car was no longer in the driveway, but was now across the street and in my neighbors yard. It apparently rolled backwards while in park. I am very concerned that this may happen again and cause injury to someone. Please let me know…
Crash reported
ODI 10760702
Air Bags · Body · Unknown Or Other
On august 15th 2015, i brought my vehicle in for a recall that i received in the mail, on the letter it states it is for orc module, so i went into the dealership ray brandt dodge, jeep on westbank expressway to have my recall taken care of, well prior to bringing in my car i called them twice to make an appointment to have my car serviced, they informed me that i did not need to make an appointment just to bring…
ODI 10759824
Unknown Or Other
Sunroof shattered while driving down highway on 2015 jeep grand cherokee. Sound of large crack then it shattered. Took it to certified jeep service provider (ancira jeep, san antonio, tx) and paul, the service manager, said he had never seen anything like this and something must have hit it. There's no way it would have just exploded. Nothing hit it - it shattered due to excessive heat. I have called jeep, who says…
ODI 10748271
Unknown Or Other
No one at nhtsa cares, i have tied instant message and phone... The recall 15v-461 has an incorrect web address, and even if you do get to the software download, it is not someting that the average consumer can load. The uconnect website requires you to turn off your security software on your computer to down load, and then the steps for uplading to the vheical are insane.
ODI 10744217
Unknown Or Other
This is a brand new car. Have been only two weeks with me. Back door does not open most of the time. I bring the car to the dealer and they told me is something with the program, and they fixed it, but before getting the car outside from the dealer it does the same failure 3 more times. Is the second car in less than a month, since the first one i buyed present failures too. The first one was the same model and star…
ODI 10745353
Unknown Or Other
Jeep was in the driveway and had remained there overnight. My husband autostarted the car using the keyfob from inside the house. My sister was behind the car as she was going to get her bag out of the trunk. The car began to move in reverse (on our flat driveway) and pinned her between the jeep and the car behind her. The jeep did not stop moving until someone jumped in the car and hit the brakes. The driver of the…
Crash reported · 1 injury
ODI 10875488
Unknown Or Other
Shifted the automatic transmission into park, started to get out of the vehicle and it rolled forward. Design flaw with the electronic shifter. Not easy to tell if it actually in park.
ODI 10759157
Unknown Or Other
As the owner of a 2015 jeep grand cherokee i find that the electronic shifter is a problem area. It is difficult to tell where the selector is without looking at the indicator. You think it is in drive and its in neutral,and you would be unable to make a move quickly in an accident situation (like the woman in the mercedes ml hit by a train in ny). Worse you think it is in park and you want to get out with the…
ODI 10759171
Unknown Or Other
2015 jeep grand cherokee shifter is unsafe. Many times over the last year i have mistakenly put the car in reverse instead of park. This is very easy to do. The automatic shifter has no detents, but is an electric switch. When the vehicle goes into reverse, the engine remains running, and it is possible to exit the vehicle thinking it is in park. When this happens the car will roll backward at a very high rate of…
ODI 10825207
Unknown Or Other
This has happened at least three time in five months. I thought the electronic gear selector was in park but was in some other gear. It is difficult to see what gear the selector is in. Fortunalely nothing seriously has happened so far. The car has drifted or rolled but i have been albe to stop it before it hit something or someone.
ODI 10825030
Electrical System · Unknown Or Other
Gps system tends to provide directions turning onto private drives and barely passible non public roads. Will preform route calculation, before completing start another, as many as ten in a row. System provides false locations for addresses entered. Addresses entered are plotted and directions are provided, upon nearing location system can no longer find location. In order to determine there is a problem with…
ODI 10850439
Unknown Or Other
I was backing out the garage and ran over something. I put the car in park got out to check to see what it was, the car started rolling and hit the back of garage.
Crash reported
ODI 10763082