2017 Jeep Grand Cherokee Power Train Problems
- 26
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 26 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- gear shifter · 7 records
- foot brake · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 14 |
| 30–60k mi | 8 |
| 60–100k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
The transmission stopped working while driving. The car stalled in the middle of a busy intersection. The jeep has 57,067 miles and now it does not drive.
ODI 11309362
Power Train
No shifting issues for the first 49,000 miles. Now, at 50k miles, the vehicle shifts hard in all gears, but mostly in 6th, 7th, and 8th. The hard shift sometimes feels like a 5 lbs hammer slamming into the metal frame of the vehicle. Not all shifts are hard. Most hard shifts are when holding the throttle steady and the vehicle slowly approaches a shift point. In 8th gear you can hold 5% throttle to maintain highway…
ODI 11287265
Power Train
Vehicle transmission locked up in the middle of a parking lot could not move the car forward or backward nor could i move the gear shifter from drive to park or neutral... I was also unable to get the vehicle to shut off which in itself could be a safety issue if i was in my garage. The vehicle needed to be towed back to the dealership. Dashboard read: service shifter - stop safely, shut off engine to engage park --…
ODI 11269141
Engine · Power Train
While driving on a highway at 60 mph my vehicle started flashing every possible warning light. Airbags, abs, slip control, cruise control ... Everything. Most concerning was the 'service shifter' alert; the prnd lights on my shifter panel all started flashing and the car (auto transmission) was stuck in one gear and would not shift. Pulling over and restarting the vehicle would 'fix it' for 10-15 minutes until it…
ODI 11254100
Power Train
2017 grand cherokee 'service shifter' problem. I get the message popping up in the driver information area, along with the vehicle shifting differently than normal. This seems to be a common problem with no definitive solution.
ODI 11255301
Engine · Power Train
Tl* the contact owned a 2017 jeep grand cherokee. The contact stated that the vehicle decelerated while driving without warning. On another occasion, when the contact entered the vehicle and shifted out of park, the vehicle lunged forward. The contact also stated that sometimes, when the accelerator pedal was depressed, the "car in park" and "truck not in p go to gear" messages appeared on the instrument panel. The…
ODI 11251999
Electrical System · Engine · Power Train
The car was in eco mode. The car was driving on a residential street and was stopped for a train crossing. When the gas pedal was used to go forward the engine raced quickly to 4500 rpms and would not slow down until manually placed in neutral for several seconds. After driving on interstate 135 and coming to a stop at an exit, the car went into eco mode, when the gas pedal was used to put the car into motion the…
ODI 11245196
Engine · Power Train
Tl* the contact owned a 2017 jeep grand cherokee. The contact stated that the vehicle decelerated while driving without warning. On another occasion, when the contact entered the vehicle and shifted out of park, the vehicle lunged forward. The contact also stated that sometimes, when the accelerator pedal was depressed, the "car in park" and "truck not in p go to gear" messages appeared on the instrument panel. The…
ODI 11251989
Power Train
The vehicle's automatic transmission has had 6 incidents where it has not shifted properly: 3 times it has been stuck in 1st gear and not automatically shifted to higher gears. Each time this happened when proceeding from a full stop when the traffic light changed into an intersection, with the gear selector in d. Each time i had to quickly put the gear selector in n and back into d to remedy this. 2 times, while…
ODI 11172862
Power Train
Jeep roll away while in park. Original driver put car in park and let the car settle on pawl. After positive stop in park, driver applied parking brake and left the vehicle taking key fob with her, and closed door. Car was still running. New driver opened the door, entered and closed door. Driver removed parking brake and attempted to move car into drive. Without key fob, this is not possible. Car reported key fob…
Crash reported
ODI 11140402
Engine · Power Train · Vehicle Speed Control
I am the original owner for 10 months. Several times over the last ten months, when stopped and then depressing the gas pedal fully without cruise control or launch control engaged, the throttle continues to accelerate even though my foot is removed fully from the gas pedal. It forces you to put the car in neutral and brake until the throttle becomes "unstuck" and the rpms of the engine come back down. I am…
ODI 11133589
Power Train
Tl* the contact owns a 2017 jeep grand cherokee. While the contact was attempting to park on an inclined driveway, the vehicle rolled backwards while engaged in drive. The vehicle was taken to the dealer (gillman chrysler jeep ram dodge, 10585 w sam houston parkway s, houston, tx 77099) where the contact was informed that all the vehicles manufactured of the same year and model were designed in that manner. The…
ODI 11119027
Power Train
I bought a new 2017 jeep grand cherokee in february 2017. Vehicle completely broke down at a main street intersection on april 2017 and would not move. Towed to dealership. Dealership replaced the transmission. 2 weeks later vehicle just turn off on major freeway. Again returned to dealership. June 2018 entering major highway transmission changed gears and would not accelerate. Per dealership software update fixed…
ODI 11102502
Power Train
Driver was pulling into a parking spot doing approx 2 miles per hour. All of a sudden the car propelled forward, jumped the cement parking block and hit the building that the parking spot was in front of. Driver was going too slow and had foot over brake the entire time so how did the car just propel forward? 1 month or so after accident received a letter that there was a recall on the cruise control system. Took…
Crash reported
ODI 11130965
Power Train
My car has 3500 mile on it. My car was stationary however it was in gear, i was at a stop light, and had taken my foot off the brake and put my foot on the gas pedal when the light changed to green. It lurched and then all of a sudden came up with a message saying "place car in park then select gear" while lights were flashing at the gear shifter at the d where it was at and on the dashboard indicator where…
ODI 11076730
Electrical System · Power Train · Unknown Or Other
My car has stop/start system so when i put my brakes on to stop the vehicle it cuts off the engine and when i take my foot off the brake it automatically restarts the engine. Very recently when i had stopped at a traffic red light, and a traffic jam, engine shut down with braking and did not restart. I could not restart the car either, and the gear was locked on park. Could not put the car on neutral gear to move it…
ODI 11080069
Power Train
Tl* the contact owns a 2017 jeep grand cherokee. The contact stated that the gear shifter could not be moved out of the park position. The contact engaged the gear shifter with force into park and the vehicle jolted aggressively. As a result, the vehicle drove over a large rock that caused damage to the undercarriage. The vehicle was taken to an unknown dealer where it was diagnosed that the drive train needed to be…
ODI 11090341
Power Train
Engine caution light came on while driving on the interstate 5, called dealership for guidance i was informed that as long as the engine warning light does not blink it will be okay to drive. I scheduled an appointment for a week later. Within the week the car would not stay in reverse and later it kept on popping out of reverse. I also notice that the gear was not changing properly and seems to strain to drive. I…
ODI 11011093
Power Train
While traveling in drive at various speeds, the transmission spontaneously goes into neutral, but the gear shifter remains in drive. The gear shifter has to be moved to neutral and then back into drive to re-engage the transmission. This has happened four times in the one year since i began leasing the vehicle, the first time on july 4, 2017. The vehicle had about 2,500 miles on it.
ODI 11063170
Power Train
Transmission downshifts too hard. Every time they fix the problem and return the jeep back to me, it happens at a different mph. It has been around 25 mph, then at 5 mph and now currently at 30 mph. The most recent time they attempted to fix it (the 4th time) they replaced a valve body, and it made the problem worse, so they are ordering me a transmission, which they say are on back order, and do not have an eta for…
ODI 11002488
Electrical System · Power Train
When engine start stop feature is activated the car engine shuts off when idling at stop lights, the problem occurs when you take foot off brake and the engine restarts it either lunges the car forward forcibly or the car lunges backwards as if the transmission clutch didnt properly engage to move the car forward, my car has automatic transmission. When car is off and you touch handle to open door it sometimes…
ODI 11097273
Fuel/Propulsion System · Power Train
The vehicle doesn't shift gears properly when moving. It mostly happens on a regular streets in day-to-day driving i've not noticed it at higher speeds. The rpms go up really really high and yesterday when i was getting onto a smaller highway from a main highway it's slid into almost a neutral state, it didn't stall but didn't accelerate either on the turn coming off light . This is happens frequently since i got…
ODI 10990771
Power Train
My jeep was on a bluff in park but running! I got out to take pictures i walked about 15 feet in front of my car! Suddenly i heard a noise and my jeep was rolling right towards me! I had to leap out of the way or it would have run me down! Luckily a boulder stopped it from going over the bluff! I had to leap out of the way and suffered injuries to my wrist, back, hip, and leg! When i got up my two front tires were…
1 injury
ODI 10978964
Power Train
Vehicle transmission dies on left turns in traffic.occurrs in traffic. On streets , and highways.takata inflators
ODI 10968288
Power Train
Tl* the contact owns a 2017 jeep grand cherokee. The contact stated that the gear shifter dropped from drive into neutral independently without warning. The vehicle was taken to a dealer where the diagnostic results were undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 843.
ODI 10972309