2018 Jeep Grand Cherokee Unknown Or Other Problems
- 35
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 35 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- backup camera · 8 records
- star tickets · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 29 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
Backup camera not working when in reverse. Stationary and in motion
ODI 11256822
Unknown Or Other
The rear view camera fails to come on when the vehicle is put in reverse mode. As a result, its makes it difficult to drive the vehicle in reverse.
ODI 11252812
Unknown Or Other
I've had my car in the shop 4 times for well over 85 days and it's still having the same transmission problems. I have very hard shifting with acceleration and deceleration, i have had the vehicle get stuck in first gear while making turns onto streets and i've had it surge forward on me. I've had updates, parts within transmission replaced and a new transmission. I now have been told that they couldn't replicate my…
ODI 11307103
Electrical System · Unknown Or Other · Wheels
At a stoplight i pressed on the brakes and they were too hard to push down as i look to make sure i was in drive which i know i was and i was i was in dr. And they were still too hard to push down so i put it in park put it back and drive it pushed out at first and then chyna kicked me back really hard so i did that one more time and they finally engaged and we're working sunroof track keeps going off problems with…
ODI 11246312
Unknown Or Other
Tl* the contact owns a 2018 jeep grand cherokee. While driving approximately 30 mph, the contact rear ended another vehicle at a traffic light. As a result, the second vehicle bumped into a third vehicle. The air bags did not deploy. There were no warning indicators illuminated. The contact struck her head on the steering wheel and sustained whiplash and a concussion. The contact received medical attention at a…
Crash reported · 1 injury
ODI 11253688
Electrical System · Unknown Or Other · Vehicle Speed Control
On multiple occasions, while traveling at varying speeds, the entire dashboard and infotainment system have shut down for anywhere from several seconds to several minutes. The engine has not shut down, but there has been a noticeable lack of power following these events. This has occurred while maneuvering through a parking lot, traveling on a highway, through a downtown city street and on country roads. The events…
ODI 11298036
Unknown Or Other
EXPLODING SUNROOF WHILE DRIVING
ODI 11207322
Steering · Unknown Or Other · Wheels
I nearly died on 5/8/19 driving my jeep. I was going about 60mph on the expressway in the far left lane. My sos 🆘 went off on my phone and immediately i lost control of the car and wheels started turn into left and right. There was no more power steering and i had to struggle and force the wheel to the right and left so i wouldn't crash into the divider wall on the left and cars on the right when it would…
ODI 11207080
Electrical System · Service Brakes · Unknown Or Other
On january 23, 2018, leased a 2018 jeep grand cherokee vehicle from criswell located at [redacted], gaithersburg, md 20871. Since that time, i have experienced an extraordinary number of technical and mechanical issues with the vehicle including a major safety concern: 'brakes locking when attempting to start vehicle (i was advised on 7/3/19 by a service advisor at criswell, that this could potentially happen while…
ODI 11242319
Body · Unknown Or Other
I purchased a new 2018 grand cherokee trailhawk edition last fall that was factory equipped with "rock rails". I have discovered that the factory specified jacking location "pinch points" are obscured by the rails and no longer accessible using the supplied jack. There are "cutouts" in the rails but they are not large enough to allow access to the jacking location points. I had the first service performed at the…
ODI 11195260
Unknown Or Other
Several issues but the most serious issue was on 1-25-2019 when i had an appointment and parked forward into a parking space. I was early so i decided to back up into another parking space. There was an open spot right behind me. When i backed up in between two parked cars, my vehicle zoomed out of control, over an island about 7 feet wide and then off the island. I was trying to brake but the vehicle kept going…
ODI 11196117
Electrical System · Unknown Or Other
My 2018 jeep grand cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins,…
ODI 11205492
Electrical System · Unknown Or Other
My 2018 jeep grand cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins,…
ODI 11205490
Electrical System · Unknown Or Other
My 2018 jeep grand cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins,…
ODI 11205489
Service Brakes · Unknown Or Other
The vehicle becomes very unstable (eg, it wobbles ) when i step lightly on the break at speeds of 60 mph and above. Also, this vehicle has a high risk of rolling over ( i lightly moved the steering wheel to avoid collision with a reckless driver that almost hits my car sideways on the highway, and the car lost control nearly rolling over. The vehicle was in motioned on florida's turnpike.
ODI 11171590
Electrical System · Unknown Or Other · Vehicle Speed Control
Vehicle exhibited sudden unintended acceleration on two separate occasions, and caused an accident involving property damage. The vehicle, which had been on cruise control, was completely stopped in traffic for 30-45 seconds on i-95 in south carolina. The car suddenly surged forward while the driver yelled at me 'my foot is on the brake'. It subsided once, then surged ahead again, leaving skid marks and colliding…
Crash reported
ODI 11174478
Electrical System · Fuel/Propulsion System · Unknown Or Other
Transmission thumps, complete loss of power upon acceleration nearly resulting in several mva's. Extreme difficulty in getting fuel into the vehicle, constant surges in rpm, dash display goes black, touch screen turns off, goes silent, will not respond, does not recognize key fob and on several instances has allowed me to start and drive vehicle without fob. Mirrors make high pitched whistling noise. Very dangerous…
ODI 11244799
Unknown Or Other
Reverse backup camera suddenly stopped work. Very hazardous because it's a safety feature that's not working. God forbid i run over a child since i rely on the camera to reverse. I have video proof of the acquiring malfunction
ODI 11162419
Unknown Or Other
I purchased the vehicle in november 2017 and june 2018 the radio started shutting down every 30 seconds. The jeep dealer had it for 1 week trying to figure out the issue. It was never quite the same after they fixed it with a 'patch' but i lived with it. December 2018 my navigation stopped working along with my sirius radio. Intermittent restarts, jammed screens and locked bright blue screens also occurred. I was…
ODI 11183757
Unknown Or Other
Forward collision warning does not work. Dealership says the system will work correctly if the adaptive cruise control is activated. All information in the various jeep owner's manual does not specific acc activation as a requirement. Searching the internet reveals many people experience the same problem. Jeep doesn't seem interested in helping.
ODI 11142688
Unknown Or Other
Vehicle was being towed behind 2016 tuscany class a with a blue ox hitch. We made a stop turned left at to bottom of an exit ramp. The vehicle began dipping down and back up violently from right to left, back and forth, throwing to motorhome from side to side. We stopped and checked the tires for flats. We found non and resumed travel. A few miles later this happened again. In all it happened four times if this had…
ODI 11195552
Unknown Or Other
My 2018 jeep grand cherokee trailhawk's sunroof suddenly exploded while driving 60 mph on the freeway during a hot summer day. I heard an initial loud crack sound and moments later the front sunroof glass shattered outward. I was able to get to the side of the road before the glass showered into my vehicle and over my head. I shut the sunscreen which helped, but there was millions of glass shards and fragments all…
ODI 11128601
Fuel/Propulsion System · Power Train · Unknown Or Other
Transmission problems. The transmission shifts are pronounced, cause the suv to jerk and feel jumpy. This condition is sporadic, and can change based on mode - normal, eco off, sport . Besides causing a choppy ride, the condition is unacceptable and may be a r a precursor to gear failure.
ODI 11113331
Unknown Or Other
Car was sold to me with a open recall. It was purchased june 13, 2018 and has been in the shop since july 11, 2018. They can not figure out what is wrong with it. The check engine line and automatic shut warning light keeps coming on. Car would vibrate when driving. Screen would shut off when in reverse and in the middle of driving.
ODI 11114758
Electrical System · Unknown Or Other
Brand new grand cherokee, only 400 miles, today my backup camera stopped working. On the display i have an icon "backup camera" when attempting to click this the backup camera would not pop-up. Turned the car off and kept it off for 10 minutes, re-started the car, the jeep display does not pop-up with the safety notification and the backup camera does not come on the screen when the car is placed in reverse. It was…
ODI 11100520