2018 Jeep Grand Cherokee Electrical System Problems
- 40
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 40 stored complaint records:
- 2 indicate a crash
- 1 indicate injury
- 3 indicate fire
What owners report
- backup camera · 7 records
- star tickets · 6 records
- passenger seat · 4 records
- infotainment system · 4 records
- city street · 4 records
- steering wheel · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 34 |
| 30–60k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
The main jeep battery had a thermal runaway and melted to the point it started a fire. The battery is located under the passenger seat and melted the battery cover, seat cover, carpet,seat trim.both battery cables jeep would not cover this under their warranty. 2018 jeep warranty statement from the date of purchase, a jeep basic limited warranty (or jeep bumper-to-bumper warranty) covers the cost of repairs…
Fire reported
ODI 11307878
Electrical System · Engine · Fuel/Propulsion System
Similar to multiple reviews posted here, 2018 jeep grand cherokee shuts off completely while driving. As of this date 12.18.2019 i have experienced my car shutting off entirely at street to highway speeds (25-65 mph) being unable to restart multiple times (5). As a part of restarting the vehicle one is prompted to place the vehicle in park and activate by pushing the start/stop. - couple of issues there 1) you have…
ODI 11289921
Electrical System
Radio goes out of control. Changes stations by its self and the volume goes up and down on its own as well. Additionally, i'm unable to connect the bluetooth system. This happens when the vehicle is either parked or moving. Taken my vehicle to the dealership twice without resolution.
ODI 11287486
Electrical System · Engine · Fuel/Propulsion System
As i turned into a gas station after driving highway speeds, the vehicle stalled out. I lost power steering and brakes. The dash began flashing put vehicle in park to start. I had to come to a complete stop, place the vehicle in park and then restart it. The vehicle has approx 3800 miles on it with a fresh oil change from the dealership, frontier dodge. After restarting, the vehicle ran fine.
ODI 11271007
Electrical System · Traction Control System
Tl* the contact owns a 2018 jeep grand cherokee. While driving 60-65 mph the vehicle failed to accelerate and loss motive power. The traction control warning light was illuminated. The vehicle was taken to town and country car and truck center [redacted], alamosa, co 81101, [redacted], but was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 28,000.
ODI 11302452
Electrical System · Unknown Or Other · Wheels
At a stoplight i pressed on the brakes and they were too hard to push down as i look to make sure i was in drive which i know i was and i was i was in dr. And they were still too hard to push down so i put it in park put it back and drive it pushed out at first and then chyna kicked me back really hard so i did that one more time and they finally engaged and we're working sunroof track keeps going off problems with…
ODI 11246312
Electrical System · Steering · Vehicle Speed Control
See note to insurance company i received my 2018 jeep back yesterday 7/10/19 after months of waiting for farmers to regain possession after stolen and recovered in mexico and repairs to be done. I drove the car home from bumper to bumper last night. When i tried to drive the car home from the gym today the window on the passenger side stating going up and down by itself. I was going 45 miles an hour. When i tried to…
1 injury
ODI 11230852
Electrical System · Seats
Power driver seat adjusts forward while i am in motion. Dangerous driving condition occurs when i am crammed up against the steering wheel. At dealership x 2 with no resolution. They claim to have performed a memory and software reset.
ODI 11255458
Electrical System · Engine · Power Train
While driving a message of service shifter displayed and vehicle went like on park mode but in d shift. Car was in motion and became stationary. Shift lights came on. All wheels were locked, service engine light on. Turning car off and back on didn't help. I was unable to move the shift from d to any other shift. It was very scary as i was on heavy traffic road, unable to move the car in the middle lane during work…
ODI 11221224
Electrical System · Unknown Or Other · Vehicle Speed Control
On multiple occasions, while traveling at varying speeds, the entire dashboard and infotainment system have shut down for anywhere from several seconds to several minutes. The engine has not shut down, but there has been a noticeable lack of power following these events. This has occurred while maneuvering through a parking lot, traveling on a highway, through a downtown city street and on country roads. The events…
ODI 11298036
Electrical System · Engine
The vehicle nav display shuts down and then the car won't start. I have been in traffic when this has happened twice so far. In both cases the car was stationary. Once on a highway and once on a city street. The latest time this happened was 6/11/19 at 7:29 pm. Additionally the nav screen has shut down as follows 6/12/19 12:14 pm 6/26/19 3:51 pm' 6/28/19 10:13 pm 7/1/19 8:22 am 7/10/19 1:57 pm 7/11/19 9:42 am…
ODI 11233949
Electrical System · Power Train
Have owned the vehicle for a little more than a year. Three times i've heard gear grinding when i put the vehicle in reverse, i immediately put my foot on the brake put the vehicle back into park waited a few seconds with my foot on the brake before putting the vehicle in reverse again. Took the vehicle to the dealership to be looked at (checked out) but because they couldn't get the vehicle to grind gears in…
ODI 11258849
Electrical System · Power Train
An issue relating to electrical or power train causes the vehicle to stall and remain in a no start condition. Without warning, the vehicle is completely without electrical power while driving and the vehicle becomes unable to be controlled. This vehicle was manufactured 9/2018, purchased 12/18. This incident happened while driving the vehicle on the interstate at a speed of 45-55 mph on 5/31/18 and again while…
ODI 11281737
Electrical System · Engine
Vehicle stalls while being driven is the most serious issue ac works sporadically. Door lock unlock sporadically will not work stationary dangerous issue is the vehicle stalling out while being driven on highways
ODI 11210782
Electrical System · Engine · Vehicle Speed Control
The vehicle was stopped and placed into park with the engine running. I exited the car and it accelerated in reverse in a fast speed and struck a parked vehicle. I was caught behind the open door in panic and was very fortunate that i was not knocked down and run over by the wheels.i am adamant that the transmission was placed into park and not in reverse. I was shocked at how fast the car was traveling. The…
Crash reported
ODI 11210737
Electrical System · Electronic Stability Control · Engine
The vehicle is brand new and a few months after purchasing it the vehicle would shut down electrically (twice while driving) and the steering wheel and brakes would lock up. Since purchasing the vehicle in november of 2017 i have had 4 to 5 separate occasions where the vehicle had to be towed to the dealership in jeep/chrysler in libertyville, illinois. I made verbal complaints after the second and third time. I was…
ODI 11194861
Electrical System · Service Brakes · Unknown Or Other
On january 23, 2018, leased a 2018 jeep grand cherokee vehicle from criswell located at [redacted], gaithersburg, md 20871. Since that time, i have experienced an extraordinary number of technical and mechanical issues with the vehicle including a major safety concern: 'brakes locking when attempting to start vehicle (i was advised on 7/3/19 by a service advisor at criswell, that this could potentially happen while…
ODI 11242319
Electrical System
Radio signal comes a goes very randomly. Volume fluctuates for no reason. Car and be started and radio will be fine and next it wont work at all with all static. This has been happening since we purchased the car a year ago.
ODI 11300494
Electrical System · Engine · Service Brakes
As im driving, the car complete dies on me, no power, no brakes, no steering, nothing is working, this is the 3rd time this is happening, im not safe in this car, i drive my kids,
ODI 11193812
Electrical System · Unknown Or Other
My 2018 jeep grand cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins,…
ODI 11205492
Electrical System · Unknown Or Other
My 2018 jeep grand cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins,…
ODI 11205490
Electrical System · Unknown Or Other
My 2018 jeep grand cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins,…
ODI 11205489
Electrical System · Power Train
After turning on the ignition and putting car into reverse the reverse light flashes and car will not go into reverse, same for putting into drive. Engine light stays on. This problem only lasts for a few seconds and then the car can go into reverse. I brought it into the dealer they had it for 4 days and could only recreate the problem once. It has happened to me twice prior to bringing it into the dealer. The…
ODI 11172226
Electrical System · Unknown Or Other · Vehicle Speed Control
Vehicle exhibited sudden unintended acceleration on two separate occasions, and caused an accident involving property damage. The vehicle, which had been on cruise control, was completely stopped in traffic for 30-45 seconds on i-95 in south carolina. The car suddenly surged forward while the driver yelled at me 'my foot is on the brake'. It subsided once, then surged ahead again, leaving skid marks and colliding…
Crash reported
ODI 11174478
Electrical System · Fuel/Propulsion System · Unknown Or Other
Transmission thumps, complete loss of power upon acceleration nearly resulting in several mva's. Extreme difficulty in getting fuel into the vehicle, constant surges in rpm, dash display goes black, touch screen turns off, goes silent, will not respond, does not recognize key fob and on several instances has allowed me to start and drive vehicle without fob. Mirrors make high pitched whistling noise. Very dangerous…
ODI 11244799