1. Jeep Grand Cherokee
  2. Problems
  3. 2018
  4. Electrical System

2018 Jeep Grand Cherokee Electrical System Problems

40
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 40 stored complaint records:

  • 2 indicate a crash
  • 1 indicate injury
  • 3 indicate fire

What owners report

  • backup camera · 7 records
  • star tickets · 6 records
  • passenger seat · 4 records
  • infotainment system · 4 records
  • city street · 4 records
  • steering wheel · 4 records

Mileage in stored records

BandRecords
1–30k mi34
30–60k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 6, 2018 · 39,680 miles

    Electrical System · Engine · Steering

    Tl* the contact owns a 2018 jeep grand cherokee. The contact stated that every time the vehicle was in operation and a turn was made, the vehicle decelerated and lost power. Also, the front wheels and steering wheel seized. The contact could not turn the vehicle due to the stiffness of the steering wheel. In addition, the engine leaked oil and the electronic throttle, check engine, and stability control warning…

    ODI 11218880

  • September 22, 2018 · 37,000 miles

    Electrical System · Fuel/Propulsion System · Service Brakes

    In september of 2018 in an elevated grocery store parking lot, immediately at the moment of a low speed front collision that bent part of the front bumper, the engine rpm spiked extremely high. I then carefully put my foot square on the break and applied pressure before putting the vehicle in reverse so i could park in order to check the damage. As my foot was firm on the brake, while shifting into reverse the…

    ODI 11218346

  • August 13, 2018 · 2,050 miles

    Electrical System

    Electrical system malfunctioned while driving on a city street, dashboard lit up and the vehicle would not switch gears. Wipers started going and message popped up on the screen to not turn the vehicle off because it may not restart. When the vehicle was turned off it would not restart and it was stuck in the run position. Vehicle was towed to the dealership, they stated the vehicle over fifty codes and they did not…

    ODI 11149833

  • July 27, 2018 · 680 miles

    Electrical System

    Vehicle is equipped with the 8.4 inch uconnect/nav 4c touch screen. This system/screen controls the radio, climate control, heated/cooled seats, phone, navigation, etc. After driving the vehicle for 20-30 minutes using only the radio, the touch screen becomes hot to the touch. Recently the screen reached 127.7 degrees (see attached picture). Vehicle was brought to the dealer on 7/30/18 and the issue was escalated up…

    ODI 11115708

  • June 24, 2018 · 7,200 miles

    Electrical System · Fuel System, Gasoline

    I have only owned the vehicle for 5 months. When filling the gas tank on several different occasions at several different pumps, the pump stops like the tank is full even though i just started pumping. Also randomly the backup camera does not display and then the entire infotainment system shuts down and restarts while going down the road or while in reverse *tt

    ODI 11104183

  • June 8, 2018 · 410 miles

    Electrical System · Unknown Or Other

    Brand new grand cherokee, only 400 miles, today my backup camera stopped working. On the display i have an icon "backup camera" when attempting to click this the backup camera would not pop-up. Turned the car off and kept it off for 10 minutes, re-started the car, the jeep display does not pop-up with the safety notification and the backup camera does not come on the screen when the car is placed in reverse. It was…

    ODI 11100520

  • May 22, 2018 · 500 miles

    Electrical System · Power Train

    My vehicle was purchased brand new 11/2018, when i press the button to start it, 75% of the time it won't start and takes several attempts. Also when i shift into reverse, the r just flashes and the vehicle won't reverse. It won't move until i turn it off and restart it again. These two problems occur frequently.

    ODI 11101437

  • May 20, 2018 · 3,100 miles

    Electrical System

    My backup camera has quit working. It won't even turn on. The uconnect is also unresponsive as far as trying to turn off the unit. I tried the three reset options and nothing. I can't force an update or anything. So now i have no backup camera.

    ODI 11096948

  • April 4, 2018 · 1,593 miles

    Electrical System · Fuel/Propulsion System

    Tl* the contact owns a 2018 jeep grand cherokee. While driving 50 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. Prior to the failure, the contact noticed an abnormal fuel odor and smoke coming from the passenger side of the vehicle. The vehicle was towed to river oaks chrysler jeep dodge ram ([redacted]., houston, tx 77098, [redacted]) where it was diagnosed with an…

    Fire reported

    ODI 11083951

  • April 1, 2018 · 2,000 miles

    Electrical System · Vehicle Speed Control

    Tl* the contact owns a 2018 jeep grand cherokee. The vehicle stalled while driving the contact was stranded for approximately 10-15 minutes before vehicle resumed proper function the stop/start feature was inoperable the contact stated that while stopped in traffic, the auto stop/start feauture became inoperable. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond. The…

    ODI 11256673

  • February 28, 2018

    Electrical System · Power Train

    2018 jeep grand cherokee. Consumer writes in regards to odometer and transmission issues. *ld the consumer stated mileage recorded on the odometer does not conform to the manufacturer's disclosed miles per gallon. The gears of the transmission are defective, the gear shifts into an unknown gear and would not move forward.*js *js *js *js *js *tr *tr

    ODI 11111600

  • February 12, 2018 · 1 miles

    Electrical System · Unknown Or Other

    Unconnect system in my 2018 jeep grand cherokee overland turns off and on by itself ever 60 seconds whether you are driving or stationary. I believe it started this morning or last night. You cannot use bluetooth, the heat or the radio. I called the dealership where i purchased the vehicle less than 1 month ago and they said i was the 6th report today and the vehicles in their lot were doing it as well. They stated…

    ODI 11072270

  • February 10, 2018

    Electrical System · Unknown Or Other

    Display dash screen shuts off and on appx every 30 seconds, reboots, and overheats, driving or stationary.

    ODI 11072268

  • December 12, 2017 · 16 miles

    Electrical System

    Tl* the contact owns a 2018 jeep grand cherokee. The contact stated that the radio/infotainment system controlled several functions in the vehicle, including heating and air. The contact stated that on several occasions, the infotainment system overheated and caused several of the electrical functions to become inoperable. Also, on occasion, the heat or air would activate independently and could not be turned off.…

    Fire reported

    ODI 11290299

  • December 10, 2017 · 590 miles

    Electrical System · Interior Lighting

    Dash and radio shut off while driving on the freeway

    ODI 11053802