2004 Jeep Grand Cherokee Body Problems
- 17
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 17 stored complaint records:
- 2 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- failure mileage · 4 records
- trailer hitch · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 6 |
| 30–60k mi | 4 |
| 60–100k mi | 2 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
I scraped the underbelly of the gas tank and the metal plate protecting the gas tank has fallen off. It was very rusty as well.
ODI 11298096
Body
Gas tank cover/ holder completely rusted out and gas tank is just hanging there by one corner of the cover. It fell down as i was just driving down the road causing the gas tank to crack in the frint corner when it hit the ground.
ODI 11025192
Body · Fuel/Propulsion System
Fuel tank skid plate/ protective seal rusting excessively in the last 2 months. Now has hole in shield. Vehicle mobile noticed while it was on my lift at the shop.
ODI 10939662
Body
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the rear frame and suspension were severely corroded. The vehicle was taken to the dealer for inspection; however, the dealer stated that the failure could not be corrected. The manufacturer was not notified. The approximate failure mileage was 148,000.
ODI 10925722
Body
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the driver's and passenger side bumper cracked without warning. The vehicle was taken to larry h. Miller chrysler jeep dodge ram 104th (1800 w 104th ave, denver, co 80234 [redacted]), but the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure…
ODI 11034428
Body
I understand that the nhtsa is requiring fca to extend the $100 gift card offer to owners of these suv or to install a rear trailer hitch to prevent gas tank explosion in the event of a rear collision. I received a card from jeep, called the hotline but they are telling me that there are no remedies available for the 2004 grand cherokee. Are there any other recourses available to me or is the iformation i am getting…
ODI 10787594
Body
On 09/12/2015, i was rear ended at a stop light in a grand cherokee with the factory towing pkg.ie fact. Trailer hitch and was trapped in the vehicle until assistance arrived. My replacement vehicle, also a grand cherokee, has no trailer hitch. After reading several articles about the gas tank fire recall, i was very interested in getting this recall done. I went to bertera chrysler, jeep, dodge expecting a trailer…
ODI 10785728
Body · Electrical System
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the interior front and rear passenger side power windows failed to operate. In addition, the doors failed to unlock which included the lift gate. The failure occurred intermittently with the front driver's side. The vehicle was currently being diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was…
ODI 10837421
Body · Fuel/Propulsion System
GAS TANK RECALL IM WAITING ???? *TR
ODI 10701243
Air Bags · Body · Wheels
Purchased and installed 4 new goodyear wranglers in september at town fair tire. While my son was driving at approximately 25 mph the right front passenger tire came off of the rim causing loss of steering which resulted the vehicle hitting a utility pole and going off road and hitting a stone wall, went to town fair and was asked what do you want us to do about it manager didn't seem to inclined to help us. *tr
Crash reported
ODI 10669657
Body · Fuel System, Gasoline
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that she received notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure) and was informed by the dealer and manufacturer that the parts were not available. The contact had not experienced a failure. Updated 06/27/14*lj updated 07/2/2014 *js
ODI 10582877
Body
The jeep was never driven off road or parked in standing water. The main body is in great shape but the oil pan and transmission pans have serious rust issues. The vehicle only has 59k miles and is excellent except for the under carriage rust issues.
ODI 10969101
Body · Electrical System
Windows don't work, door locks won't work, inside lights stay on..second time for this problem. *tr
ODI 10564790
Body · Vehicle Speed Control
When braking to come to a complete stop, in a mcdonald's drive thru, the car accelerated of its volition and lurched forward. Brake pedal had to be depressed excessively to counter act acceleration. *tr
Crash reported
ODI 10533879
Body
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that every plastic interior door handle had fractured, making it difficult to exit the vehicle. The contact took the vehicle to the dealer and as advised that each handle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 94,000.
ODI 10429482
Body
1. Raised hood to change oil. 2. Gas struts that hold hood open failed to hold hood open. Fortunately, no one was in the path of the hood. *tr
ODI 10242410
Body
I have been having a problem with my jeep from the time i got it with the quality of the paint job when i got my jeep from abernathy in lincoln on north carolina i had noticed that the paint job had some light swirls. *ak the sales rep told me i could bring back the car and get it cleaned and that would probable take care of the swirls as it was just need of a hand wax. A few days later i waxed that car by hand with…
ODI 10093693