1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Electrical System

2011 Jeep Grand Cherokee Electrical System Problems

600
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 600 stored complaint records:

  • 6 indicate a crash
  • 7 indicate injury
  • 34 indicate fire

What owners report

  • without warning · 19 records
  • electrical system · 18 records
  • fuel pump · 17 records
  • chrysler dodge · 13 records
  • pump relay · 12 records
  • needed replaced · 11 records

Mileage in stored records

BandRecords
30–60k mi208
60–100k mi147
100–150k mi52
1–30k mi52
150–400k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • November 17, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system), and nhtsa campaign number: 14v53o00 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for…

    ODI 10658609

  • November 16, 2014 · 39,200 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the ignition push-to-start button failed to start the vehicle several times. The failure was progressing as the weather changed causing the vehicle to take longer to start. Also, the contact mentioned that the vehicle stalled several times while on a major highway which almost caused a crash. The dealer was notified of the failure and indicated…

    ODI 10662023

  • November 16, 2014

    Electrical System · Fuel/Propulsion System · Service Brakes · Visibility/Wiper

    We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp. We called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them. They still have not called and the first recall notice was issued more than 6 months ago. *tr

    ODI 10655283

  • November 15, 2014 · 28,000 miles

    Electrical System · Steering

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 35 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a private mechanic who stated that the vehicle was functioning as designed. The contact received a notification of nhtsa campaign numbers: 14v530000 (electrical system) and 14v154000 (service brakes, service brakes,…

    ODI 10668686

  • November 14, 2014

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled intermittently. The failure recurred several times. The contact indicated that the last time the failure occurred, the vehicle was not able to be restarted. The contact received assistance from the police to push the vehicle to the side of the road. The vehicle was towed to an authorized…

    ODI 10659677

  • November 13, 2014 · 37,000 miles

    Electrical System · Fuel/Propulsion System

    Our car stopped working and we were stranded. I was stranded with my 3 year old child. The vehicle's alarm went off and the tires locked making it difficult to tow. We called the chrysler twice and they cannot tell us when the parts will be arriving. The dealership fixed the totally integrated power module ( the part listed in my recall notice). However, chrysler refuses to reimburse me for my expenses until they…

    ODI 10660569

  • November 13, 2014 · 69,700 miles

    Electrical System · Fuel/Propulsion System

    My car would not start, it only cranks up, but it is not drivable and i will not put my life at risk for operating a defected vehicle on the highway, when it could stall and result in a car crash. My safety is not guaranteed at this time. Last friday morning, my vehicle was towed to the closest dealership to be service and parts are not available. Chrysler has not provided repair parts (the internal pump relay) to…

    ODI 10658840

  • November 13, 2014

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10654849

  • November 12, 2014 · 26,300 miles

    Electrical System · Visibility

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the exterior heated power mirror failed. As a result, the contact's visibility was impaired when driving. The contact received notification of nhtsa campaign number: 14v631000 (electrical system, visibility) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do…

    ODI 10667281

  • November 6, 2014

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10654800

  • November 6, 2014 · 40,089 miles

    Electrical System · Fuel/Propulsion System · Service Brakes

    I'd like to register a formal complaint "for the record". Regarding chrysler group's recall #s p14, p36 and p54 for the 2011 jeep grand cherokee 4x4 ... Parts are still not available (since may 2014 for the power brake booster!) this is totally unacceptable. Individually, the harbinger of these three (3) recalls could result in; (a) power-assisted braking failure, (b) a vehicle interior electrical fire and, (c)…

    ODI 10653040

  • November 5, 2014

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number:14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The vin was not available.

    ODI 10659350

  • November 5, 2014 · 70,000 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 55 mph, the vehicle stalled without warning. The contact received recall notification for nhtsa campaign number: 14v530000 (electrical). The vehicle was taken to the dealer. The technician diagnosed that the tipm needed to be replaced. The contact indicated that the tipm was previously replaced 5 months prior to the failure.…

    ODI 10653524

  • November 4, 2014 · 61,000 miles

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system wiring) and nhtsa campaign number: 14v530000 (electrical system). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…

    ODI 10654535

  • November 4, 2014 · 59,000 miles

    Electrical System

    I have a faulty tipm, which i understand is on backorder. I the meantime, my jeep is sitting in the garage and will not start! *tr

    ODI 10652950

  • November 4, 2014

    Electrical System · Exterior Lighting · Fuel/Propulsion System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system) and nhtsa campaign number: 14v391000 (exterior lighting and electrical system). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not…

    ODI 10652555

  • November 4, 2014

    Electrical System · Exterior Lighting · Fuel/Propulsion System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system), nhtsa campaign number: 14v391000 (exterior lighting, electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become…

    ODI 10652514

  • November 4, 2014

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10652384

  • November 3, 2014

    Electrical System

    2011 jeep grand cherokee. Consumer writes in regards to reimbursement for totally integrated power module recall notice repairs. *smd the consumer stated on or about november 3, 2014 the vehicle would not start. It appeared the vehicle was not getting any fuel to the engine. The consumer called the dealer and they stated the problem sounded as if the totally integrated power module (tipm) was malfunctioning. The…

    ODI 10743245

  • November 3, 2014 · 53,451 miles

    Electrical System · Fuel/Propulsion System

    My 2011 jeep grand cherokee that is equipped with a v-8 5.7l engine failed because of a faulty fuel pump relay inside the totally integrated power module (tipm-7). Fortunately the vehicle was not moving at the time and would not start. The car has been sitting at the dealer since 11/4 because chrysler has informed them that there is a backlog of well over 1,000 tipm-7 units and they don't know when or if they will…

    ODI 10653256

  • November 3, 2014 · 54,000 miles

    Electrical System

    Turn signals failed, windshield wipers failed to turn off, traction control turned off, horn failed to work, interior lights failed to work, could not turn lights onto highbeam, rear wiper failed to turn on, electronic transmission shifted into a different gear while driving. It was determined that this was a failure of the angle sensor in the steering column. The failure of this part caused significant failures of…

    ODI 10652452

  • November 3, 2014

    Electrical System · Fuel/Propulsion System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v047000 (fuel system, electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10652215

  • November 3, 2014 · 90,000 miles

    Electrical System

    Our jeep was giving us problems starting & many of times we had to get it jumped or charge the battery all night. My fiance spoke to jeep about this problem as it seems certain systems aren't completely turning off & thus using up our battery even when the vehicle is off. They currently have a two week waiting period for service and now we have a completely out of commission jeep. It will no longer start, it will…

    ODI 10652064

  • November 1, 2014

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the recall notice for nhtsa campaign number: 14v53000 (electrical system) was received in november of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced…

    ODI 10839725

  • November 1, 2014 · 32,500 miles

    Electrical System

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The contact received nhtsa campaign number: 14v53000 (electrical system) in november of 2014. The manufacturer and the dealer were contacted and the contact was informed that part needed to repair the vehicle was not available. There was no estimated date for when the part would be available. The failure mileage was…

    ODI 10654677