2011 Jeep Grand Cherokee Service Brakes Problems
- 301
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 301 stored complaint records:
- 7 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- service brakes · 76 records
- electrical system · 39 records
- brakes hydraulic · 38 records
- brakes service · 35 records
- brake booster · 31 records
- brake pedal · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 70 |
| 60–100k mi | 54 |
| 1–30k mi | 16 |
| 100–150k mi | 15 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While driving 50 mph on the highway, the vehicle failed to respond when the brake pedal was depressed. Dwayne lane's chrysler jeep dodge ram ([redacted], everett, wa 98204) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 123,000.
ODI 11291384
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic), which had been revised. Alberic chrysler dodge jeep (ave. Kennedy km 2.5 san juan, pr 00936-8320) stated that they would only replace the water shield per the recall and not the actual brake booster. The contact then spoke with flagship…
ODI 11289731
Electrical System · Service Brakes · Steering
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving and attempting to turn the vehicle to the left, the steering wheel became difficult to turn. In addition, the contact needed to depress the brake pedal with…
ODI 11282490
Electrical System · Service Brakes · Unknown Or Other
Purchased 5/19. Reported engine stall while driving to nhtsa. Took vehicle to dealer for brake recall. Tech said air in brake lines may have caused problem. Did not stall for a month and assumed solved. Started again in august. Very dangerous vehicle. Stalls when slowing for right hand turns and left turns crossing traffic which almost got me into a crash on a highway. Others have reported same issue and no response…
ODI 11252952
Engine · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. When the vehicle pulled out of the driveway at 5 mph, it stalled and rolled into the middle of the road. The contact stopped the vehicle and had to shift through all gears to restart the vehicle. The contact called gengras chrysler dodge ([redacted], east hartford ct, 06108 [redacted]) and was informed that the vin was not included in a recall. The vehicle was not…
ODI 11219451
Engine · Service Brakes · Steering
2011 grand cherokee overland 5.7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 mph. Steering and brakes failed. All recalls have been performed. This was supposedly fixed with p54 (fuel pump relay). Fortunately i was not towing my boat. This issue seems to have spanned many years and is extremely dangerous.
ODI 11197261
Engine · Service Brakes · Steering
While driving and deceleration the jeep shuts off. No lights come on indicating that the vehicle is no longer running. The first clue is loss of power steering and brakes. This always happens within the first couple miles of driving. The jeep starts right back up and then 99% of the time won't stall again for a couple days. This is getting more frequent.
ODI 11196005
Engine · Service Brakes · Steering
It has now happened several times in which i'm driving and the jeep suddenly loses all engine power, braking and power steering. This happens on the highway. There are never any warning lights or sounds to signal this is about to take place. This last time it almost made me cause an accident.
ODI 11191470
Engine · Service Brakes · Steering
I was driving down the highway at 60mph when i let off the gas and hot the brakes to slow down for a corner the engine shut down and i lost breaks and steering. I was able to muscle the steering through the corner and coasted to a stop. I put the jeep in park, got the break pedal and started the vehicle back up. Everything seemed to work again. When i lost the engine, breaks and steering nothing else was effected. I…
ODI 11171270
Engine · Service Brakes · Steering
Takata recall. When my vehicle is in motion arriving at an intersection, and i decrease the speed, the engine shuts down and at the same time the steering wheel is stuck, making it impossible to turn, and the brakes get hard. I have already taken the car 3 times to the jeep shop and they have not been able to fix this problem. Since this problem started 2 months have passed and it has already happened 4 times. The…
ODI 11174701
Air Bags · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 36 mph, the contact depressed the brake pedal to the floorboard, but the vehicle failed to stop. As a result, the contact crashed into the rear of the other vehicle. The air bags failed to deploy. There were no injuries. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The…
Crash reported
ODI 11122680
Service Brakes · Vehicle Speed Control
On multiple occasions in the last few days, the brakes have failed to respond (extreme force is needed to push down on the brake pedal), which delays braking time/distance significantly. This is happening specifically when trying to disengage from cruise control. This almost caused a crash. The car had a break booster recall in 2017 and this repair was completed at that time.
ODI 11115077
Air Bags · Engine · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While driving 5 mph, the brake pedal was depressed, but the brakes failed to engage. As a result, the vehicle crashed into a building. The vehicle was then shifted into park, but the engine began to rev. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a police tow yard. The dealer and manufacturer were not…
Crash reported
ODI 11111649
Service Brakes
I received a letter jan/2018 for a power brake booster recall. Took the vehicle into the dealership had the repair done feb/2018. June 5th, 2018 i pulled into the gas station and filled up, when i pulled out of the gas station i tapped the brake and there was nothing there. The breaks went completely out, i was forcing my whole body weight on the breaks to get the jeep to stop!! There was a truck coming and all i…
ODI 11100241
Engine · Service Brakes · Steering
Every 3 months apart or so my vehicle has lost power on the engine causing it to shut down on me when i make a hard left turn while applying my brakes. The first time that it happened it was on the freeway on my way to work out of nowhere my wheel hot hard and when i was pressing my accelerator it was not working. , the second time it happened when i was making a left turn and the same thing happened to me i had to…
ODI 11099150
Control Module (Tcm, Pcm) · Electrical System · Interior Lighting · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the battery warning indicator illuminated. The vehicle was taken to an independent mechanic who replaced the battery, the alternator assembly, and the pcm. The alternator assembly was extremely warm internally, which affected the pcm. The vehicle had to be turned off during the repair to further diagnose the pcm internal voltage shortage. The…
ODI 11091421
Engine · Service Brakes · Steering
While making a turn the steering and the brakes locked up and the engine shut off, causing me to lose control of the vehicle. This has happened twice 8 months apart. I've done the recall for the relay switch in 2015. This happened again (2nd time) yesterday april 9th, 2018. I almost hit a car at a light it was terrifying. The dealership has my jeep now and said they can't diagnose unless they have an error code or…
ODI 11084534
Engine · Service Brakes · Steering
The car stalled and engine shut off while driving, decelerating around a left turning curve. Lost acceleration capability, power steering, brakes, and electrical system (no emergency flashers). Could barely control car and ended driving through curve, off the road, down into small ravine and into field. Were fortunate to avoid road signs and telephone pole. Car restarted after putting gear in park. Very afraid to…
ODI 11080312
Electrical System · Engine · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While driving 30-75 mph, the vehicle shut off without warning. Additionally, the brake pedal was applied, but failed to respond. The vehicle was taken to a local dealer (autonation chrysler dodge jeep ram and fiat, [redacted], columbus, ga 31901), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The dealer attached a history recorder…
ODI 11081849
Service Brakes
Part supposedly replace weeks ago at family chrysler/dodge/jeep (i am still waiting on visors to be replaced), but during the nor'easter, brakes locked up causing vehicle to slide. Made three attempts to setup appointments with no success.
ODI 11076350
Electrical System · Engine · Service Brakes
The push start button has issues starting the engine. There has been a recall for this and the issue still persists. The only way the dealer will fix the issue is if the problem is seen 1st hand and occurs for longer then 8 seconds. I have paid for multiple rental cars and spent multiple hours at the dealer to have this issue fixed and it keeps recurring. Something needs to be done to fix it without re-occurrence.…
ODI 11071715
Air Bags · Service Brakes
Tl* the contact owned a 2011 jeep grand cherokee. While driving approximately 60 mph and attempting to make a sudden stop by depressing the brake pedal, the brakes failed. As a result, the vehicle crashed into the rear of two other vehicles. Prior to the crash, the brake pedal was depressed to the floorboard, but the vehicle did not stop or slow down. In addition, the air bags did not deploy and the driver sustained…
Crash reported · 1 injury
ODI 11050915
Power Train · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 60 mph, the vehicle stalled and shut off without warning. The vehicle was placed in neutral and restarted. The dealer and manufacturer were not contacted. The failure was not diagnosed. The contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). The failure mileage was approximately…
ODI 11047865
Service Brakes · Unknown Or Other
When driving at a normal speed, you can't stop the vehicle, if you need to stop suddenly the vehicle keeps rolling, you have to drive at a slow speed in order to stop the vehicle
ODI 11040609
Service Brakes
The vehicles stopping power is reduced at times. Sometimes the brakes work fine, but sometimes i put my foot on the brake and it will not stop all the way. The stopping power is greatly reduced at times and i think there is something causing the problem with braking by what the manufacturer has done as my brake pads are fine and have plenty of life.
ODI 11043165
Catalog parts for this system
Catalog year/make/model rows for 2011 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.