2011 Jeep Grand Cherokee Service Brakes Problems
- 301
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 301 stored complaint records:
- 7 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- service brakes · 76 records
- electrical system · 39 records
- brakes hydraulic · 38 records
- brakes service · 35 records
- brake booster · 31 records
- brake pedal · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 70 |
| 60–100k mi | 54 |
| 1–30k mi | 16 |
| 100–150k mi | 15 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes · Vehicle Speed Control
At times while driving on the highway or city street, while in cruse, brake apply automatically without any vehicle braking in front of me. Also at times while in motion, cruse system do not take for weeks, then without any notification, i would set it and it works as it should.
ODI 11039214
Electrical System · Service Brakes
Hello nhtsa team, i am writing to you to ask that additional vin numbers be included in an existing recall. The existing recall is p60 / nhtsa 14v-634 for alternator failure. Our family has two 2011 grand jeep cherokees and the alternators have failed in both of these vehicles prematurely. Can you please include vin [xxx] into the recall. The alternator in both of our 2011 grand jeep cherokees, the 160 amp unit will…
ODI 11025164
Engine · Service Brakes · Steering
On multiple occasions, our 2011 jeep grand cherokee overland 5.7l engine stalls while braking and trying to turn corners. Recall p54 to replace fuel pump relay to correct this issue was done in november 2015, but the issue has continued. Most recently occurred sept 8th, 11th and now today the 14th. Had vehicle in for diagnostics on sept 13th and jeep technicians were unable to find the problem. When this stalling…
ODI 11023519
Service Brakes
On september 7th 2017 while driving back from jfk airport my car lost braking power, when i pressed the brakes the brakes touched the floor but the car would still keep moving. It almost caused me to hit multiple cars thanks to god i was in the left lane and went over a curb and grass and into a service plaza on belt parkway. This was very frightening, we could have rear ended the car in front of us going 55-60 mph.…
ODI 11022527
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While the driver attempted to reverse the vehicle, the brakes did not hold and the vehicle crashed into a light pole. There were no warning indicators illuminated. There were no injuries and a police report was filed. The vehicle was towed to the dealer where it was diagnosed that the brake booster, which was remedied per an unknown recall approximately a year and a…
Crash reported
ODI 10984359
Engine · Service Brakes · Steering
When driving the engine will turn off with no warning. Since december until now, it has done this a total of 6 times. 3 of the times either merging onto the freeway or getting off of the freeway. Scares me so much. I have been lucky enough to not have anyone crash from the behind. My steering wheel locks, and the brakes become very hard to push down on. Its hard to move out of the way of traffic.
ODI 10959115
Electrical System · Service Brakes · Steering
While decelerating and making a turn the vehicle has shut off which causes you to lose steering and braking. This has happened to me on 4 seperate occasions
ODI 10957111
Service Brakes
Tl* the contact owns a 2011 grand cherokee. While driving approximately 40 mph and approaching a stop, the vehicle failed to stop. The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The vin was included in nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The failure recurred. The manufacturer…
ODI 10937098
Service Brakes
Today as i was leaving work my vehicle would not stop. I press the brakes and the vehicle kept going. This was a very scary moment as i was exiting a gate and almost went straight into the on coming traffic. It's time something is done about this vehicle as i am just experiencing more and more problems for the past 4 years. This vehicle continues to put my family in danger and expense.
ODI 10915667
Service Brakes
My wife complained about her brake pedal going farther down and car takes longer distance to stop. A couple times she said the brake pedal went all the way to the floor so she pumped the pedal and said she was very lucky it stopped right before she would have hit something or someone. Brake light then would come on while driving down road without even touching the brake pedal. Afraid to drive it we brought it to…
ODI 10910979
Service Brakes
The brake booster stopped working while i was driving with my family going 55mph coming to a complete stop. Come to find out there was a recall for the break booster (p14) indicating that corrosion may occur and water could be ingested. Chrysler put a shield (band aid) to prevent corrosion. This recall was performed and marked complete on my vehicle. One year and 7 months later my brake booster fails and the ever so…
ODI 10910868
Service Brakes
Took my jeep to autonation in littleton co. For brake booster recall. Not sure what if anything was done to correct the problem. I continue to have difficulty stopping and can hear a hissing noise when the brakes are applied. I am concerned about the commitment from this jeep dealer to repair the problem. I plan on taking alternative options for repair. But wanted to file a formal complaint. This is a very dangerous…
ODI 10916270
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle required a longer stopping distance when the brake pedal was depressed. The failure recurred whenever the vehicle was operated. The contact stated that the vehicle was serviced per nhtsa campaign number: 14v154000(service brakes, hydraulic), but the remedy failed to repair the vehicle. The manufacturer was not made aware of…
ODI 10894786
Electrical System · Engine And Engine Cooling · Service Brakes · Steering
Was slowing down from 50 mph to make a left hand turn. As i was entering the turn, at about 30 mph, the engine shut off. All dash lights still functional, radio was still on, turn signal still on. There was no sputtering. Lost power steering and power braking (and any other items that are not functional while in "run" mode). Shifted to "neutral", but it would not start because the transmission was not in "park".…
ODI 10875227
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While driving 30 mph and attempting to stop, the brake pedal stuck to the floorboard. The driver managed to engage the brake pedal until the vehicle came to a stop. The vehicle was towed to the dealer for diagnostic testing. The vehicle was repaired per nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the dealer stated that the booster…
ODI 10874324
Body · Service Brakes · Vehicle Speed Control
On may 28, 2016 while navigating my driveway, my car suddenly accelerated forward and crashed into the back wall of my garage. Damage was done to my home and my car. I had no control over the vehicle. Hitting the brake and trying to hit the ignition button did nothing to stop the vehicle. On another occasion, about two weeks earlier, i had parked the car at walmart, pressed the brake and the ignition button to turn…
Crash reported
ODI 10875231
Service Brakes
Vehicle was traveling down the freeway at a constant speed of 70mph with foot on the throttle pedal. Traffic from an on-ramp forced a quick/sudden stop (quick transition from throttle pedal to brake pedal). The brake pedal was completely frozen and would not depress for an extended period of time (vehicle would not decelerate). Forced driver to swerve off the freeway, and nearly crashed. Non-emergency (quick…
ODI 10837784
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While driving 15 mph, the brake pedal was depressed but the brakes failed to completely stop the vehicle. The contact had to depress the brake pedal with full force in order to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The…
ODI 10823589
Electrical System · Interior Lighting · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bettenhausen chrysler dodge jeep ram, 8355…
ODI 11063026
Electrical System · Interior Lighting · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gillman chrysler jeep dodge ram, 10585 w…
ODI 11061573
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 20 mph, the brake pedal was depressed but failed to respond. The vehicle was taken to the dealer where it was diagnosed that the brakes failed and the transmission fluid needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes,…
ODI 10811789
Service Brakes
I just read an article in the may 2016 issue of trailer life magazine involving ford f-150 and there brake failure issues. The exact problem happened with my jeep. I was pulling our camper (unloaded), down the highway at a speed of 60 mph when the brake light came on and the brake pedal of my jeep went straight to the floor. I got safely pulled over to the side of the road to check the fuid level. The master…
ODI 10860620
Engine · Service Brakes · Steering
Replaced tipm 15 months ago. Today, turning into parking lot car stall. Lost all power steering, no brakes, no engine. Had to restart while coasting. Decelerating at 45 mph making a left turn.
ODI 10806177
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While attempting to stop the vehicle, the brake pedal was depressed and the vehicle continued to roll. The vehicle was serviced under nhtsa campaign number: 14v154000 (service brakes, hydraulic) but the remedy failed to repair the vehicle. The contact mentioned that the braking ability would be limited in cold conditions following the recall repair. The manufacturer…
ODI 10809548
Engine · Service Brakes · Steering
Tl* the contact owns a 2011 jeep grand cherokee. While driving 65 mph, the vehicle stalled and caused a loss of braking and power steering ability. The vehicle was taken to a dealer to be repaired. The manufacturer was made aware of the issue. The failure mileage was 115,000.
ODI 10789654
Catalog parts for this system
Catalog year/make/model rows for 2011 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.