1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Service Brakes

2011 Jeep Grand Cherokee Service Brakes Problems

301
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 301 stored complaint records:

  • 7 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • service brakes · 76 records
  • electrical system · 39 records
  • brakes hydraulic · 38 records
  • brakes service · 35 records
  • brake booster · 31 records
  • brake pedal · 28 records

Mileage in stored records

BandRecords
30–60k mi70
60–100k mi54
1–30k mi16
100–150k mi15
150–400k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 28, 2015 · 85,000 miles

    Engine · Service Brakes · Steering

    The engine seemed to lose power and the power steering and breaks lost power as well. Was merging from the highway on to a main street in a city. The vehicle was nearly inoperable but i was able to stop it and restart it. But the brakes and steering were locked.

    ODI 10786873

  • September 27, 2015 · 51,033 miles

    Engine · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that after the vehicle was started, the abs and check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously serviced under nhtsa campaign number: 14v154000…

    ODI 10807128

  • September 16, 2015 · 102,000 miles

    Engine · Fuel/Propulsion System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. While driving 50 mph, the engine stalled without warning. After several attempts, the vehicle restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was…

    ODI 10766495

  • September 1, 2015 · 19,500 miles

    Electrical System · Service Brakes · Suspension · Visibility

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was repaired for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the failure recurred. The contact stated that the brake light illuminated randomly. Upon applying the brake pedal, the vehicle veered to the right which caused the suspension to be unstable. In addition, the vent control failed to work…

    ODI 10767493

  • September 1, 2015

    Electrical System · Service Brakes · Service Brakes, Hydraulic

    2011 jeep grand cherokee. Consumer writes in regards to dealership has not tried to remedy recall defects. *smd the dealer informed the consumer, the parts were not available. The consumer referenced recall numbers 14v391000,14v530000 and 14v154000. *jb

    ODI 10759487

  • August 19, 2015 · 62,000 miles

    Service Brakes

    About 2 weeks after replacement of all four rotors and brake pads i applied brakes while travelling 30 mph on dry road as the car in front of me was waiting to turn left. My car took a much longer time and distance to stop than usual. I should have stopped 10 to 15 feet behind the car but did not stop until about a foot from the car in front of me. I heard a hissing noise from the area near brake pedal. I brought…

    ODI 10758529

  • August 5, 2015 · 59,000 miles

    Engine · Service Brakes · Steering

    Vehicle stalled on a busy road while traveling approximately 35 mph. I was decelerating approaching a traffic light and lost power steering, power brakes and engine shut down. After placing vehicle into park i was able to restart. This has happened twice in the last few months. The dealership is not able to replicate the issue or take further action to correct the issue.

    ODI 10748302

  • July 11, 2015 · 105,000 miles

    Electrical System · Service Brakes · Steering

    Tl* the contact owns a 2011 jeep grand cherokee. While making a right turn at 20 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, the brake pedal was depressed but the vehicle failed to stop and then stalled. The contact was able to restart the vehicle. The dealer was unable to diagnose the failure. The vehicle was…

    ODI 10734360

  • June 27, 2015 · 32,000 miles

    Engine · Service Brakes · Steering

    While driving 55 mph on the freeway the esc light came on and then my engine stalled, power steering and brakes shut off. I had to get to the side of the road and slowly coast to the exit! With my two kids (both under 4) in the car. Talk about scary!!!! I had my car towed to a jeep service center and after 4 days with my car - they said they could not duplicate nor find any issues. I had to pay $200.00 for that…

    ODI 10733500

  • June 10, 2015

    Electrical System · Interior Lighting · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the brake pedal was applied and traveled to the floorboard several times. The dealer was notified immediately and was unable to replicate and diagnose the failure. The failure continued. The vehicle was taken to a mechanic who replaced the brake booster. The contact also received notification of nhtsa campaign number: 15v879000 (electrical…

    ODI 10893430

  • April 2, 2015 · 61,000 miles

    Service Brakes

    I left my car in with darcars jeep of rockville, maryland on april 2nd for a routine service and to complete any recalls. Darcars informed me that they were unable to complete one of the recalls (recall number 14v154000) on the car because criswell jeep of gaithersburg (a dealership that i used in october 2014) claimed they had already performed the work for the recall and had been paid by jeep, however the work was…

    ODI 10704041

  • April 2, 2015

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10703332

  • March 2, 2015

    Electrical System · Service Brakes · Service Brakes, Hydraulic

    2011 jeep grand cherokee. Consumer writes in regards to brake booster, vanity mirror wiring and totally integrated power module recall notices. *smd the dealer informed the consumer, the parts were not available. *jb

    ODI 10677133

  • February 23, 2015

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. While driving 55 mph on the interstate, the brakes failed. The contact was able to merge to the side of the road without an incident. The vehicle was towed to the dealer to be repaired under nhtsa campaign number: 14v154000 (service brakes); however, the dealer stated that the part needed was not available. The manufacturer was made aware of the issue. The vin was not…

    ODI 10691600

  • February 20, 2015 · 64,000 miles

    Service Brakes

    There is p14 recall on model year 2011-2014 chrysler, jeep and dodge vehicles. They are claiming my car which a 2011 jeep gc is not under this recall. Couple of months ago they installed a protective brake booster shield, when they actually should have replaced at the local dealership. I have brand new brakes and brake pads, the brake booster is simply leaking due to premature corrosion. Few days ago we almost…

    ODI 10689989

  • February 16, 2015 · 63,000 miles

    Electrical System · Service Brakes · Steering

    Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the vehicle stalled and the ability to steer and brake seized. The contact had to maneuver to the side of the road. The contact restarted the vehicle and drove to the dealer. The technician diagnosed that the power control module shorted all the spark plugs and the software needed to be updated. The failure occurred twice. The…

    ODI 10705012

  • February 2, 2015 · 60,000 miles

    Service Brakes

    Tl*the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 40 mph, the brake pedal was depressed but the vehicle failed to respond. The vehicle was taken to the dealer who diagnosed that brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

    ODI 10689982

  • January 31, 2015 · 90,000 miles

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. While driving at 15 mph, the brakes failed to respond without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

    ODI 10680552

  • January 30, 2015 · 67,724 miles

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled intermittently without warning. The vehicle was serviced under nhtsa campaign number: 14v530000 (electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the failure persisted. The vehicle was taken back to the dealer for diagnostic testing. The dealer was able to diagnose…

    ODI 10712205

  • January 20, 2015

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10676820

  • January 9, 2015

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The contact did not experience a failure.

    ODI 10671491

  • January 1, 2015

    Service Brakes · Service Brakes, Hydraulic

    2011 jeep grand cherokee. Recall sent for vehicle regarding brake booster. *ta the consumer received the recall six months ago, and the parts are still not available. *jb

    ODI 10662817

  • December 29, 2014 · 87,000 miles

    Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. While depressing the brake pedal, the vehicle hesitated to come to a complete stop. The failure recurred multiple times. The vehicle was taken to a mechanic and fluid was placed in the front differential, but the failure persisted. The contact received a notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however the part was…

    ODI 10668673

  • December 27, 2014

    Fuel/Propulsion System · Service Brakes

    Unable to get parts at dealer. Key auto mart in moline i have contacted them many times and they state they can't get the parts. I have recall notices for a fuel relay pump and brake booster. *tr

    ODI 10668436

  • December 26, 2014

    Electrical System · Service Brakes

    Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact…

    ODI 10668285

Catalog parts for this system

Catalog year/make/model rows for 2011 Jeep Grand Cherokee.

Catalog fitment does not by itself prove OEM-equivalent compatibility.