2011 Jeep Grand Cherokee Service Brakes Problems
- 301
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 301 stored complaint records:
- 7 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- service brakes · 76 records
- electrical system · 39 records
- brakes hydraulic · 38 records
- brakes service · 35 records
- brake booster · 31 records
- brake pedal · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 70 |
| 60–100k mi | 54 |
| 1–30k mi | 16 |
| 100–150k mi | 15 |
| 150–400k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Service Brakes
We received three recall notices p14, p36, p54 in october. The local dealer told us on november 1 that we would be called within 6 weeks when the parts had arrived. Never receiving a call, i called on december 19 and was told that we were #42 on a wait list to be called when the dealer had time to service the car,perhaps as late as april. This does not seem the "reasonable time" mentioned on the recall notice.…
ODI 10668216
Electrical System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system), and nhtsa campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would…
ODI 10662885
Electrical System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system) and nhtsa campaign id number: 14v530000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become…
ODI 10662014
Electrical System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number: 14v530000 (electrical system), nhtsa campaign id number: 14v391000 (electrical system) and nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would…
ODI 10659862
Electrical System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system), and nhtsa campaign number: 14v53o00 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for…
ODI 10658609
Electrical System · Fuel/Propulsion System · Service Brakes · Visibility/Wiper
We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp. We called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them. They still have not called and the first recall notice was issued more than 6 months ago. *tr
ODI 10655283
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 50 mph, the brakes became inoperable and the brake warning indicator illuminated. The vehicle was towed to a dealer where it was diagnosed that the vehicle needed a brake booster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000.
ODI 10659413
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The vin was unavailable. The contact had not experienced a failure.
ODI 10654963
Service Brakes
Car was brought in for service at the dealer in early june for nhtsa campaign number: 14v154000. I was told that the part was on back order and would be notified when the part was available. I called the dealer on 11/10/14 and i was told the part was still on back order. Waiting 5 months for a replacement part is not acceptable. *tr
ODI 10653794
Fuel/Propulsion System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact indicated that the key failed to turn in the ignition and prevented the vehicle from starting. The dealer was notified of the failure. After inspecting the vehicle, the technician diagnosed that the fuel pump and brake booster needed to be replaced. However, the parts were not available in order to repair the vehicle under nhtsa campaign number: 14v530000…
ODI 10655108
Fuel/Propulsion System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign id number: 14v530000 (fuel system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact…
ODI 10653401
Electrical System · Fuel/Propulsion System · Service Brakes
I'd like to register a formal complaint "for the record". Regarding chrysler group's recall #s p14, p36 and p54 for the 2011 jeep grand cherokee 4x4 ... Parts are still not available (since may 2014 for the power brake booster!) this is totally unacceptable. Individually, the harbinger of these three (3) recalls could result in; (a) power-assisted braking failure, (b) a vehicle interior electrical fire and, (c)…
ODI 10653040
Electrical System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system wiring) and nhtsa campaign number: 14v530000 (electrical system). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
ODI 10654535
Electrical System · Exterior Lighting · Fuel/Propulsion System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system), nhtsa campaign number: 14v391000 (exterior lighting, electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become…
ODI 10652514
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v532000 (service brakes, air) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was not available. The contact had not experienced a failure.
ODI 10668701
Service Brakes · Service Brakes, Hydraulic
2011 jeep grand cherokee. Consumer requests reimbursement for brake booster recall repairs. *smd the consumer stated he received the recall in 2014. The dealer chose to repair the part, instead of replacing it. Sixteen months later, the booster was on the verge of failing again. The consumer had to pay out-of-pocket, to rectify the dangerous situation. Recall # 14v154000. *jb
ODI 10862861
Service Brakes
The dealer list for the warranty repair of the recall is 7 pages long and in 3 months only one page has been completed. I believe this is an unreasonable delay for a somewhat basic part related to an important safety function like braking. *tr
ODI 10652276
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10648456
Exterior Lighting · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v391000 (lighting, electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not…
ODI 10648163
Service Brakes · Service Brakes, Hydraulic
2011 jeep grand cherokee. Consumer had to have the vehicle towed to the dealer, to have the brake booster replaced, which was done prior to the recall. The consumer is requesting reimbursement. *kl the dealer found the brake booster had deteriorated. *jb
ODI 10651233
Electrical System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received recall notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not…
ODI 10643359
Electrical System · Fuel/Propulsion System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes and service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system), and nhtsa campaign id number: 14v530000 (fuel propulsion system). However, the parts needed for each repair were not available. The dealer was unable to provide a specific date for when the…
ODI 10653356
Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10648463
Service Brakes
The jeep has no brake pedal, very difficult to stop. The dealer has the vehicle and said it has a recall on the power brake booster. They said they are waiting on the part from chrysler but it has been 9 days and they do not have a eta. The jeep is unsafe to drive at any speed therefore we are forced to leave the jeep at the dealer for a undetermined time. *tr
ODI 10644094
Service Brakes · Service Brakes, Hydraulic
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 20 mph, the brake pedal was depressed but the vehicle failed to respond. The contact was able to maneuver the vehicle to a safe stop. The vehicle was taken to the dealer. The technician diagnosed that the brake booster needed to be repaired and advised the contact not to drive the vehicle until the repairs were…
ODI 10643100
Catalog parts for this system
Catalog year/make/model rows for 2011 Jeep Grand Cherokee.
Catalog fitment does not by itself prove OEM-equivalent compatibility.