2011 Jeep Grand Cherokee Electrical System Problems
- 600
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 600 stored complaint records:
- 6 indicate a crash
- 7 indicate injury
- 34 indicate fire
What owners report
- without warning · 19 records
- electrical system · 18 records
- fuel pump · 17 records
- chrysler dodge · 13 records
- pump relay · 12 records
- needed replaced · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 208 |
| 60–100k mi | 147 |
| 1–30k mi | 52 |
| 100–150k mi | 52 |
| 150–400k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
On 1/22/20 i spoke with asma at fca regarding an issue my jeep grand cherokee is having with a fuel relay recall (nhtsa recall number 19v-813). I informed asma that my jeep has stalled without warning several times while driving- several of the times were while i was driving at high speeds on the highway. I was informed by asma that there is not a permanent fix, however because i was experiencing issues, i could…
ODI 11306705
Electrical System · Engine
Tl- the contact owns a 2011 and 2012 jeep grand cherokee. The contact stated that while the vehicle was at a stoplight and when to accelerate the vehicle stalled without warning. The vehicle was restarted and was able to drive normal. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing,. The vin was included in nhtsa recall campaign number: 19v813000 (electrical system). The…
ODI 11306925
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the recall part was unavailable. The contact stated that it took several attempts to start the vehicle without warning and would shut down while driving. The dealer was called. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure…
ODI 11307459
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while pulling out of a garage the vehicle lost motive power. The contact was able to stop and restart the vehicle. The dealer fx caprara chrysler dodge jeep ram - watertown 18476 us-11, watertown, ny 1360[redacted], was contacted by phone and stated that the vehicle was not subjected to a recall. The dealer was made aware of nhtsa campaign…
ODI 11301043
Electrical System · Fuel/Propulsion System
I was driving my 2011 jeep grand cherokee down a city street when with out any warning the vehicle completely cut off. I could not control the vehicle at all not even honk the horn to let other driver know something is wrong with my vehicle. When i took it to get fixed the dealership said i need a new totally intergrated power module
Crash reported
ODI 11296637
Electrical System · Fuel/Propulsion System
Vehicle constantly stalls. Recall was performed for the fuel pump relay however this did not completely solve the problem as it still stalls randomly or won't start at all. Huge safety concern have been almost hit on the road from random stalls. Took it to my local mechanics and they say the fuel pump relay is burning out the fuses and i need to constantly check on them to make sure they're not burnt out. Took it to…
ODI 11288329
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while the key was in the ignition, the vehicle stalled without warning. The contact was able to restart the vehicle with the remote start feature. The original ron carter chevrolet buick gmc autoland located at 3205 fm 528 rd, alvin, tx 77511, [redacted]) was contacted by phone. The contact was informed that vin was not subjected to a recall.…
ODI 11298189
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. When the contact attempted to start the vehicle using the start button feature, the vehicle took an extensive amount of time to start. The dealer was not contacted. The manufacturer was…
ODI 11296921
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the parts for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Stateline chrysler jeep dodge ram fiat dealer. Located at [redacted], fort mill, sc 29708, was contacted by…
ODI 11309006
Electrical System · Engine
Tl* the contact owns a 2011 jeep grand cherokee. While driving 75 mph, the stereo shut off and the battery warning indicator illuminated. The engine shut off soon after and all the warning indicators illuminated on the instrument panel. The vehicle was towed to the contact's home. The contact's husband replaced the alternator, but the failure continued. The dealer and manufacturer were not notified of the failure.…
ODI 11279791
Electrical System · Service Brakes · Steering
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving and attempting to turn the vehicle to the left, the steering wheel became difficult to turn. In addition, the contact needed to depress the brake pedal with…
ODI 11282490
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While driving at an unknown speed, the vehicle shut off without warning. The vehicle was pulled over to the side of the road and towed to an independent mechanic. The contact was informed that the alternator and battery failed due to a faulty alternator. The dealer was not called. The manufacturer was made aware of the failures and stated that there was no recall. The…
ODI 11286922
Electrical System · Engine
My 2001 jeep grand cherokee has a defect on cylinder# 2 apparently there was no recall even though it is a defect. My lights would flicker in drive sitting at a red light, still does, and now the engine is starting to run rough, after more and more research come to find out this is an issue with these jeeps never a recall but there was an extended warranty that was put out by chrysler 10 yrs or 150,000 miles. Just…
ODI 11271291
Electrical System
My battery light came on so i pulled over at an advanced auto and had the battery checked. This was on my way to work. They tested my battery and said the battery that i had just replace 3 months earlier had a bad cell. How is that possible? I had it replaced and then tried to start the vehicle to test the alternator. At that point my alternator started smoking after the vehicle started. They said my alternator…
Fire reported
ODI 11270921
Electrical System · Engine · Fuel/Propulsion System
I previously reported that this 2011 jeep grand cherokee (3.6 pentastar engine) stalls without warning. The vehicle has stalled at least twice in august, numerous times in september, and already twice this month (october). What is more concerning is there is no check engine light the warns of the pending stall condition. Also, i have had the thermostat, lifters, tappets, rocker arms, cylinder head, spark plugs, and…
ODI 11267019
Electrical System · Engine
Alternator recall already exists for this 2011 production 8/2010, 3.6 ltr. 160 amp. My battery light is on and dealer said its probably the pcm. Quoted 850 for part .my vin doesn't show up on above recall, even though all qualifying criteria is met. Why? Car will stall when battery is dead. Cant be driven at night. Disablec vet caregiver.
ODI 11265903
Electrical System · Power Train
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a recall notification in the mail for nhtsa campaign number: 19v813000 (electrical system). The contact had not spoken with a local dealer or the manufacturer regarding the recall. The contact stated that her nephew experienced a slight hesitation with the transmission after placing the vehicle into drive. There were no warning indicators…
ODI 11292152
Electrical System · Service Brakes · Unknown Or Other
Purchased 5/19. Reported engine stall while driving to nhtsa. Took vehicle to dealer for brake recall. Tech said air in brake lines may have caused problem. Did not stall for a month and assumed solved. Started again in august. Very dangerous vehicle. Stalls when slowing for right hand turns and left turns crossing traffic which almost got me into a crash on a highway. Others have reported same issue and no response…
ODI 11252952
Electrical System · Suspension · Unknown Or Other
Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. I was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. Vehicle acts like its stuck in…
ODI 11243398
Electrical System
The battery light came on as i was driving home the other day (it happened while the vehicle was in motion), so i called the repair shop. The manager said that it meant my battery was not receiving a charge and to drive it straight in, so i did. He and i both smelled smoke from my vehicle when i arrived (approximately 15 minutes after the battery light came on). Upon inspection, he said that my alternator had…
ODI 11243959
Electrical System
While driving on 376-e in pittsburgh for about 20 minutes at about 50-mph, i smelled an electrical burning odor. The engine coolant temperature repeatedly fluctuated between 198-250 degrees. At times engine and battery warning lights would come on, but turn off as temperature went below 230 degrees. I exited the highway pulled over in a high traffic area near my home when i saw smoke coming from under the right…
Fire reported
ODI 11243026
Electrical System · Engine · Fuel/Propulsion System
The fuel pump relay is defective. This has already been recalled but the patch "fix" jeep does does not solve the problem completely and they know this. There is an issue with the computer which does not send correct signal to fuel pump. On start car will not start often because it is not receiving any fuel. I am afraid this cheap "fix" jeep came up with will cause the fuel to go out while driving. The biggest…
ODI 11252014
Electrical System
Complete shut down: doors locked, all electrical lights flashing, no steering, or braking, no warning . Battery light came one than the system started shutting down, while i was driving trying to enter i-25 from the feeder road in walsenburg, co. Had the jeep towed to toyota dealer in trinidad co who stated the alternator had gone bad, causing the complete shut down as well as frying components in the electrical…
ODI 11235294
Electrical System · Fuel/Propulsion System
Stalls at normal operating speeds without warning. Very dangerous! Has happend multiple times!!!
ODI 11234443
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle lost all power, including the key fob, power doors and locks, and windows. The vehicle was driven to northside chrysler jeep ([redacted], summersville, wv 2665[redacted]) where the mechanics stated that they would not service the vehicle. The vin was not included in a recall. The vehicle was not diagnosed or repaired. The…
ODI 11232231