2011 Jeep Grand Cherokee Electrical System Problems
- 600
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 600 stored complaint records:
- 6 indicate a crash
- 7 indicate injury
- 34 indicate fire
What owners report
- without warning · 19 records
- electrical system · 18 records
- fuel pump · 17 records
- chrysler dodge · 13 records
- pump relay · 12 records
- needed replaced · 11 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 208 |
| 60–100k mi | 147 |
| 100–150k mi | 52 |
| 1–30k mi | 52 |
| 150–400k mi | 7 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Battery light on for a few seconds and system stop working few minutes later and battery lost it charge completely and will not hold energy. Bad alternator, can not move vehicle. Waiting to be fix.
ODI 11231784
Electrical System
Locks keep unlocking and windows keep going down randomly
ODI 11218415
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the vehicle stalled and the battery warning indicator illuminated. The contact coasted the vehicle to the side of the road. The vehicle was towed to autocentro chrysler jeep dodge (barrio bairoa, industrial park, km 3.2, caguas, pr 00725) where it was diagnosed that the alternator and the electronic control module failed and needed…
ODI 11231956
Electrical System · Unknown Or Other
The engine stops running without warning or notice. Not even a check engine light. The jeep stalls without any electrical symptoms but the steering, engine, and braking systems fail. Only happens when decelerating. Doesn't happen every deceleration. I've been lucky to have been going in a straight line toward a stop. Normally under a half tank of gas but even that is not reliable. If you search the internet for…
ODI 11217193
Alternator/Generator/Regulator · Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While driving 55 mph in the far left lane, the vehicle began to shake violently while everything in the vehicle malfunctioned and stalled. The contact had to coast the vehicle over to the shoulder where it crashed into a ditch. There was smoke coming from the alternator and the battery warning light illuminated. The air bags did not deploy. The contact sustained no…
ODI 11210468
Electrical System
Driving to work i 95 north when my car loses electrical power. Just bought it. Didn't know jeep had defective power systems. Able to cruise to slow lane in neutral and started to pray the push button start will work. It did on the second push.
ODI 11217162
Electrical System · Engine · Steering
2011 jeep grand cherokee shuts off while driving. Power steering, engine control and braking all become difficult to use. Happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. Luckily, in the multiple times this happened, i was turning right, either onto the highway onramp or into a gas station. The times into…
ODI 11203509
Electrical System · Suspension · Unknown Or Other
My dashboard bubbled up on passenger side, fake wood trim under dash fell off, alternator failed fried battery and computer, quadra2 suspension failing , this all at 82000 miles and after multiple recalls. I paid $40 k .im at shop now with suspension 24 hrs after paying 1200. & jeep in shop 8 days. The alternator failed a wk before 3.4.2019. Dashboard and trim occurred after warranty expired
ODI 11183873
Electrical System
All lights began randomly flashing, wipers went on at varying speeds, power seats were moving, transmission was shifting gears inappropriately. When this started i was about 3 miles from home. The vehicle stalled three times and was harder to start after each stall. Upon arriving home and shutting the engine off, the lights continued to flash until the battery died. Fortunately, i was not on a busy highway when this…
ODI 11182494
Electrical System
Stop at a gas station went to start vehicle would not start made some clicking noises open the hood smoke coming from the alternator ,alternator was extremely hot had vehicle towed come to find out alternator went to ground burned up the computer in the vehicle. Was told 2011 models have been recalled for alternators doing this very thing, dealer told me there was no recall on my vehicle for the alternator but other…
ODI 11181390
Electrical System
I was driving down the freeway at around 6:40am in the dark when sensors in my vehicle started flickering on/off, then the ambient lights inside the vehicle started flickering on/off before shutting off, then the stereo went out, then the headlights shut off, and then the entire vehicle shut off. There was no warning light that the battery was low before all of this happened. The repair shop the car was towed to…
ODI 11171236
Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 10 mph, the vehicle suddenly shut off and could not be restarted. The vehicle was towed to tri-star jeep chrysler (1260 n center ave, somerset, pa 15501, pa) where it was diagnosed that the alternator was faulty and needed to be replaced. The alternator, battery, and power train control module were replaced. The failure was remedied. The…
ODI 11172480
Electrical System
I started the jeep up in my driveway and noticed a whining sound that changed with engine rpms. There were no lights or warnings on the dash to indicate a failure of any components. I only had to run to the store 4 miles away and thought i would look at it when i returned home. Once i got to the store, i smelt an electrical burning smell and saw smoke coming from under the hood. When i raised the hood, the…
Fire reported
ODI 11164799
Electrical System
All lights began randomly flashing, wipers went on at varying speeds, power seats were moving, transmission was shifting gears inappropriately. When this started i was about 3 miles from home. The vehicle stalled three times and was harder to start after each stall. Upon arriving home and shutting the engine off, the lights continued to flash until the battery died. Fortunately, i was not on a busy highway when this…
ODI 11166499
Electrical System · Power Train · Traction Control System
Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled. When the vehicle was shifted into neutral and restarted, it resumed normal operation. The failure recurred several times. The vehicle was previously included in an unknown recall regarding the reprogramming of the power train control module. The vehicle was repaired per the manufacturer's recall; however, the failure…
ODI 11297472
Electrical System
When the vehicle in is motion and coming to a stop, the engine will stall. I have to stop the vehicle without any power steering or brakes before i can restart, which is extremely dangerous in normal traffic conditions. There have been a recall for the fuel pump relay. That recall has been performed twice. I still have the engine stall problem. Jeep is aware of the issue and seems unwilling to replace the ticm to…
ODI 11164002
Electrical System · Engine
Purchased vehicle 12-15-18. Since then, the vehicle has stalled intermittently (3 times in 2 weeks) at stops without any lights appearing on instrument panel. The first time, i wasn't even aware the engine cut out until i pressed on the accelerator and nothing happened. The vehicle starts back up, but will not go into gear immediately. In one instance, it took about 5 seconds to go into gear. Brought vehicle to…
ODI 11164401
Electrical System · Exterior Lighting
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the high beam headlights remained illuminated. In addition, the power locks were inoperable and the power outlet failed. An independent mechanic noticed that a wire attached to the totally integrated power module (tipm) had burned out. The contact took the vehicle to dick scott chrysler dodge jeep ram plymouth (located at 684 w ann arbor rd,…
ODI 11257987
Electrical System
My jeep is having the same problems as other jeeps that were recalled for fuel pump relay issues but mine is not recalled. My vehicle turns over and eventually times out. And i can hear the fuel pump running when i turn the engine off and pull the key out. Other cars shut down while driving with this issue and i dont want to wait until that happens to get this fixed
ODI 11166174
Electrical System · Engine
Tl* the contact owns a 2011 jeep grand cherokee. While driving 40 mph, the vehicle overheated and an unknown indicator illuminated on the instrument panel. The failure occurred a couple of times. In addition, the vehicle would sometimes not start from a cold start. The contact had to shift the gear out of park in order to get the vehicle to start. The vehicle was taken to kernersville chrysler dodge jeep ram (950…
ODI 11223120
Electrical System
We have had problems with this car for a couple of years. We have had to replace the computer, alternator, battery, and now the tipm. This car almost caught on fire once before due to the faulty computer system. Now with the tipm malfunctioning, the car wouldn't start. The battery discharged so we would take it to get charged, the car would work for a couple of weeks then it would happen again. This last time, the…
ODI 11138793
Electrical System · Electronic Stability Control · Unknown Or Other
This is the worse vehicle i have ever bought! Never again! I been stranded several times. As soon as i get a jump and bring it to have it checked the mechanic states nothing is wrong with the alternator or the battery. No codes pop up as anything is wrong. I've been in a life threatening situation where my car stalled while i was driving on a main road. The only way i could get the car to work was to turn it off and…
ODI 11129915
Electrical System
Alternator diodes experienced rapid failure disabling the vehicle while driving on city streets. Previous recall for 2012-2014 models for same reason p60/nhtsa 14v-634. We had the alternator diagnosed by upex auto supply in dallas texas and they confirmed the diode failure. Additional electrical issues ensued which are yet to be determined after the alternator was replaced.
ODI 11155576
Electrical System · Engine
Engine turned off while exiting freeway decelerating and making a slight right turn. The only way to restart is to press on brake return shifter to park and restart engine by pushing start button. Scary and dangerous situation. Also affected steering and brakes.
ODI 11122467
Electrical System
Our jeep grand cherokee caught fire while sitting in the carport under our home unattended and unpowered on august 25 2018. The 2011 jeep grand cherokee was serviced by the spitzer chrysler jeep dealer in homestead florida on august 22 2018 for recall r71/nhtsa 15v-879 plus two other items. The vehicle was picked up late on friday august 24 and driven home where the vehicle remained parked until it caught fire the…
Fire reported
ODI 11265981