2011 Jeep Grand Cherokee Unknown Or Other Problems
- 101
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 101 stored complaint records:
- 2 indicate a crash
- 3 indicate injury
- 5 indicate fire
What owners report
- power steering · 9 records
- fuel pump · 8 records
- slowing down · 8 records
- passenger side · 6 records
- leather dash · 6 records
- pump relay · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 28 |
| 100–150k mi | 26 |
| 30–60k mi | 14 |
| 1–30k mi | 7 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
The horn is going in and out even after being replaced. It will work fine then not work at all.
ODI 11291700
Fuel/Propulsion System · Unknown Or Other
On an intermittent basis i have experienced problems starting my jeep. Then, on december 25, 2019, i receive the v62 fuel pump relay recall for my jeep, which provides as follows:*dt our records indicate that your vehicle [1] was included in previous safety recall p54 (nhtsa 14v-530) or safety recall r09 (nhtsa 15v-115). The remedy for the previous recalls was to replace the fuel pump relay. If you had either of…
ODI 11292350
Unknown Or Other
Continuing my last complaint - i go to jeep to fix my bluetooth they tell me its $135 (which was never mentioned on the phone to me as i called to make an appointment.) i told them i dont have that right now. They insisted i had to get my car fixed for the sun visor recall which i haven't done so they tell me it'll take 2.5 hours . I should leave and come back so they make me get a ride with a random driver who…
ODI 11268987
Unknown Or Other · Wheels
The lug nuts on the vehicle were swollen and apparently it's a known issue with jeep i had to pay money out my own pocket to buy new lug nuts to rotate my tires which cost over $200 and when i contacted jeep via email they said they were going to diagnose the problem and reach back to me it's been over a year now and havent heard from them i contacted them 3 more times and no response. Now i have an issue with my…
ODI 11268983
Unknown Or Other
I was driving on the i 595 highway east bound at normal speed in motion, when suddenly my car began slowing down dramatically, i did the best i could quickly to get off on the shoulder, suddenly all of my electrical system voltage droped disabling my systems ,then i began feeling heat coming from the air conditioner and area's of the car i, quickly tried to open my windows but was unsuccessful to front windows , i…
ODI 11266932
Unknown Or Other
Car randomly stalled out this morning while braking making a right hand turn. No lights or warning just notice it was off due to the power steering not responding.
ODI 11255305
Unknown Or Other
A little while after a year of purchasing our jeep grand cherokee the leather dashboard started rippling and de-laminating. Since then, it has progressively gotten worse. It started on the far right corner of the passenger side but has since de-laminated on the drivers side corner and along the center defrosting cover. Due to the dashboard being made of leather, once it de-laminated the shrinking process began and…
ODI 11246748
Electrical System · Service Brakes · Unknown Or Other
Purchased 5/19. Reported engine stall while driving to nhtsa. Took vehicle to dealer for brake recall. Tech said air in brake lines may have caused problem. Did not stall for a month and assumed solved. Started again in august. Very dangerous vehicle. Stalls when slowing for right hand turns and left turns crossing traffic which almost got me into a crash on a highway. Others have reported same issue and no response…
ODI 11252952
Electrical System · Suspension · Unknown Or Other
Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. I was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. Vehicle acts like its stuck in…
ODI 11243398
Unknown Or Other
Dashboard in my insured's jeep warped in high heat while it was parked.
ODI 11278034
Unknown Or Other
The rear window glass in the lift-gate exploded into thousands of shattered fragments, without cause or warning in my non-moving vehicle. This is the second time this has happened within the last three years. It appears to be a design defect that is insafe to the driver and others. The vehicle was stationary in a parking area and i was inside it with my family on the most recent occasion. The prior event iccurred…
2 injuries
ODI 11220706
Electrical System · Unknown Or Other
The engine stops running without warning or notice. Not even a check engine light. The jeep stalls without any electrical symptoms but the steering, engine, and braking systems fail. Only happens when decelerating. Doesn't happen every deceleration. I've been lucky to have been going in a straight line toward a stop. Normally under a half tank of gas but even that is not reliable. If you search the internet for…
ODI 11217193
Engine · Unknown Or Other
CADILLAC CONVERTER
ODI 11230444
Unknown Or Other
Transmission locked up with no warning. When brought to dealer he advised me it would have to go to aamco transmission for the proper diagnosis and have it fixed
ODI 11196705
Electrical System · Suspension · Unknown Or Other
My dashboard bubbled up on passenger side, fake wood trim under dash fell off, alternator failed fried battery and computer, quadra2 suspension failing , this all at 82000 miles and after multiple recalls. I paid $40 k .im at shop now with suspension 24 hrs after paying 1200. & jeep in shop 8 days. The alternator failed a wk before 3.4.2019. Dashboard and trim occurred after warranty expired
ODI 11183873
Unknown Or Other
2011 jeep grand cherokee 5.7l is randomly stalling while slowing down from speeds around 55+mph. Has happened twice in last 2 months. I lose power steering and power brake abilities. Electrical components remain on after vehicle stalls. Once stalling, the vehicle will start right back up with no problems and drive fine. This happens about once a month and is very unsafe. I was in a near collision this last time and…
ODI 11180835
Unknown Or Other
Every few weeks, for the last few months, when braking and making a right hand turn the engine completely stalls. Power brakes and power steering are lost. The car needs to then be placed into neutral, or park, to be restarted. This has happened at speeds between 20-40 mph and has resulted in near-miss accidents. I have read several complaints online that it has happened to other people while on highway exit ramps.…
ODI 11163956
Unknown Or Other
The engine suddenly dies while cruising, disabling steering wheel and brake assist.
ODI 11155155
Unknown Or Other
Vehicle looses complete power while turning left after approxomately 2.5 miles from cold start. Complete loss of power has ocurred on 5 occasions . The result is no power breaks and no power steering in addition to complete electrial shut off. This has rtesulted in the being unable to complete the turn and entering the on coming lane.
ODI 11172430
Unknown Or Other
Leather dashboard is bubbling/wrinkling up. The wrinkles in the leather dash could cause an irregular passenger airbag deployment. Jeep dealer tate in frederick md refused to acknowledge this is a manufacturing defect. There are thousands of complaints online about this. Just google for the year make and model and wrinkles in the leather dash. Horror pictures and stories. I am one of them. Please help i am very…
ODI 11141543
Unknown Or Other
THE DOORS WON'T LOCK AUTOMATICALLY SOMETIMES
ODI 11156032
Suspension · Unknown Or Other
Vehicle shows " air suspension service/repair" message shortly after starting vehicle and will flash message throughout time vehicle is driven. Has had air compressor pump replaced within the last year. Local dealership (coast auto in oregon) unable to diagnose or fix problem over multiple visits. Vehicle is unable to move between vehicle heights or will drop and sit on wheels making it inoperable. Dash leather is…
ODI 11152929
Unknown Or Other
CHECK ENGINE LIGHT CODE PO6DD
ODI 11129721
Electrical System · Electronic Stability Control · Unknown Or Other
This is the worse vehicle i have ever bought! Never again! I been stranded several times. As soon as i get a jump and bring it to have it checked the mechanic states nothing is wrong with the alternator or the battery. No codes pop up as anything is wrong. I've been in a life threatening situation where my car stalled while i was driving on a main road. The only way i could get the car to work was to turn it off and…
ODI 11129915
Unknown Or Other
The leather dashboard has been bubbling and separating from the substrate thereby causing the defrost vents to be obstructed and not defrost window correctly. I have had no acccident yet.
ODI 11128372