2011 Jeep Grand Cherokee Suspension Problems
- 28
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 28 stored complaint records:
- 5 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- suspension system · 5 records
- quadra lift · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 8 |
| 30–60k mi | 8 |
| 1–30k mi | 5 |
| 100–150k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Suspension · Unknown Or Other
Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. I was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. Vehicle acts like its stuck in…
ODI 11243398
Electrical System · Suspension · Unknown Or Other
My dashboard bubbled up on passenger side, fake wood trim under dash fell off, alternator failed fried battery and computer, quadra2 suspension failing , this all at 82000 miles and after multiple recalls. I paid $40 k .im at shop now with suspension 24 hrs after paying 1200. & jeep in shop 8 days. The alternator failed a wk before 3.4.2019. Dashboard and trim occurred after warranty expired
ODI 11183873
Electronic Stability Control · Suspension
When driving on a highway (temps 3 to 7 above zero) air suspension caused vehicle to lower to lowest ride which intern caused vehicle to slide and bounce uncontrollably on highway, air suspension stops working without notice. Happens several times a year in cold temps.
ODI 11161454
Electronic Stability Control · Suspension
In october 2018 we had a frontend collision on the highway with a deer. Since then the air suspension ride has not worked properly. It has been in for major repairs numerous times. The dodge dealer sends us home hoping that they guessed the problem correctly. To no avail. The problem returns. We call the hotline and play phone tag with a representative.
Crash reported
ODI 11242460
Suspension · Unknown Or Other
Vehicle shows " air suspension service/repair" message shortly after starting vehicle and will flash message throughout time vehicle is driven. Has had air compressor pump replaced within the last year. Local dealership (coast auto in oregon) unable to diagnose or fix problem over multiple visits. Vehicle is unable to move between vehicle heights or will drop and sit on wheels making it inoperable. Dash leather is…
ODI 11152929
Suspension
While driving my car down a local street my air suspension bag on my drivers rear side exploded. The entire rear system drained and the back of the car dropped. Luckily i was able to bring the car to a controlled stop but was going around a corner and almost lost control of the car
ODI 11110386
Suspension
Air suspension compressor drains battery, makes buzzing noise, and causes vehicle to loose suspension.
ODI 11092335
Electrical System · Power Train · Suspension
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the air suspension and power train control module warning indicators illuminated. In addition, the windshield wipers operated independently and the vehicle stalled. The vehicle was not able to restart and was towed to an independent mechanic. The mechanic diagnosed that the alternator failed and damaged the power control module.…
ODI 11066461
Electrical System · Suspension
Quadra lift air ride suspension. Warning lights and flashing malfunction lights are activated. Passenger side window controls do not work. Heated seats only stay on for one second.
ODI 11057911
Air Bags · Electrical System · Suspension
- all lights in instrument cluster illuminated, air suspension disabled, vehicled locked out in 4x4 low, wipers activated, no exterior lights including brake lights working. - vehicle would not detect key, unsafe to operate, this occurred on 2 occasio
ODI 11062641
Suspension
Tl* the contact owns a 2011 jeep grand cherokee. While driving 40 mph, the service air suspension warning indicator illuminated. The vehicle was taken to motorworld chrysler dodge jeep ram ([redacted], wilkes-barre, pa 18702, [redacted]) to be diagnosed. The contact was informed that the air compressor for the suspension failed and need to the replaced. The vehicle was repaired, but the failure recurred. The vehicle…
ODI 11078879
Suspension
I purchase a brand new 2012 jeep gc overland. Since then i have replaced the air compressor and modulator 3 times. The first time was within the first 24 months, then again a bit over 48 months of ownership and this last time within the past month. Vehicle have 80k miles on it. Every time the suspension fails, the vehicle lock the suspension at a weird angle, producing a very bouncy ride and extremely…
ODI 11030561
Suspension · Wheels
My 2011 jeep grand cherokee has repeatedly incurred severe problems with the tipm (module) which controls the car's quad air suspension system. This car has been serviced by skinner and damulis, richfield springs, n.y. (at least) six times for the same problem, at great expense - with no apparent resolution but to incur repairs costs in excess of $10,000. The 8/6/17 incident too, dealt with the defective air…
Crash reported · 2 injuries
ODI 11055259
Suspension · Unknown Or Other
2011 chrysler jeep grand cherokee-outlander edition. Consumer writes in regards to on-going tipm failure-air suspension system & related injury sustained. *lw the consumer stated the vehicle's suspension system created uncomfortable driving conditions. The vehicle bucked violently. *js
2 injuries
ODI 11022008
Suspension
Quadralift suspension management system has a high propensity for failure. This results in an unsafe/unstable driving condition. 100's of complaints are found on the internet. A design defect in this system has caused the high failure rate. Expensive replacement parts are unavailable or very difficult to find. The vehicle is not road worthy and difficult to control due to the poor design of this system. Have opened…
ODI 10966510
Seat Belts · Suspension · Unknown Or Other
The air lift system failed and my car was very low to the ground and unsafe for driving. This occurred march 6, 2018. Dash leather is lifting and bunching. Started in june 2017 and is worse now. Passenger seat belt is sometimes jammed with passenger in it. You can move freely and my concern if there were to be a crash, would the seat belt work properly. None of these things should not fail in a 6 year old vehicle.
ODI 11078953
Suspension
Vehicle vibrates past 65 mpg... Defective lower control arms and bushing...
ODI 10839740
Suspension
While driving through a parking lot left front spindle broke causing me to hit a wall. My speed was under 4mph.this break resulted in the bending of lf front strut,lf outter tie rod along with other problems. If break had occured at highway speed would have been much worse.
Crash reported
ODI 10820765
Suspension
I was involved in an accident and my 2011 jgc would not stop while hitting the brake,it speed up after impact. I am sure i was hitting the brake. I was on the highway at impact but left the road after the impact into a parking lot where it finally stopped.
Crash reported · 1 injury
ODI 10807358
Electrical System · Suspension
1. None of the controls on the steering wheel work. I cannot use the controls to change channels on my radio or increase / lower the volume. I cannot use the telephone hands free controls when trying to make a phone call... 2. All of the interior lights inside the vehicle stopped working. Regardless of what car door is opened 3. Light came on saying traction control was off. The light was a picture of a car with two…
ODI 10821343
Electrical System · Service Brakes · Suspension · Visibility
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was repaired for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the failure recurred. The contact stated that the brake light illuminated randomly. Upon applying the brake pedal, the vehicle veered to the right which caused the suspension to be unstable. In addition, the vent control failed to work…
ODI 10767493
Suspension
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 65 mph, the quadra lift suspension system suddenly malfunctioned causing the suspension to completely fail. The vehicle abruptly lowered approximately 6 to 8 inches. When the failure occurred, the "immediate air suspension repair required" message displayed. The failure occurred on four separate occasions. The vehicle was taken to the…
ODI 10717041
Suspension
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 50 mph, a noise was heard from the rear of the vehicle. The contact pulled over and noticed that shock fluid was leaking from the rear of the vehicle. The vehicle was taken to a dealer for diagnostic testing. The technician stated that the rear air level shocks needed to be replaced. The vehicle had not been…
ODI 10616823
Electrical System · Suspension
This has been an ongoing issue since i have had the vehicle regarding the tipm's unit. It first came up a few months after purchasing the vehicle in april 2013. The unit was flashed and the problem "fixed" under warranty. This january it is now not only taking 2-10 attempts to start, my gas mileage has severely decreased and there is a funny odor once the car is started. I cannot go to the dealership in my current…
ODI 10566009
Air Bags · Engine · Suspension
On 10/18/13 i was traveling 40 mph on a main road and an f-250 pulled out into oncoming traffic from being stopped on a side road and we collided. Both our vehicles had to be towed away. I hit his driver side area and my whole front end was smashed, bumper torn off, fluid leaking from the car. It was not drivable. I had my baby in the car seat in the back but he was fine. I was fine too aside from being sore for 3…
Crash reported
ODI 10553191