1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Suspension

2011 Jeep Grand Cherokee Suspension Problems

28
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 28 stored complaint records:

  • 5 indicate a crash
  • 3 indicate injury
  • 0 indicate fire

What owners report

  • suspension system · 5 records
  • quadra lift · 4 records

Mileage in stored records

BandRecords
30–60k mi8
60–100k mi8
1–30k mi5
100–150k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 7, 2013 · 25,000 miles

    Suspension

    I have a 2011 jeep grand cherokee overland.the vehicle clunks in the rear end going over bumps at low speeds. Turns out this is due to a defect in the shocks/shock mounts. It only affects vehicles with quadra lift suspension and towing package. Including the originals, i have had 4 sets of rear shocks put on--with 3 individual shocks breaking-which i consider a safety hazard. From reports on jeepgarage.org, there…

    ODI 10543141

  • October 1, 2012 · 34,000 miles

    Electrical System · Service Brakes · Suspension

    Purchased 2011 jeep grand cherokee overland used in summer of 2012. 3rd jeep and have stayed with jeep because felt they were a safe reliable car. Shortly after purchase the car would sound like it was "computing" near the engine--while off and key not near car. Told this was normal. Alarm started to go off for no reason, day time running light on driver side stopped working (not bulb) and started working a few days…

    ODI 10597379

  • July 9, 2012 · 12,000 miles

    Suspension

    The 1st time this happened was about a year ago then now at 25k miles clunking sound from rear end the dealer is replacing the shocks and shock mounts for the 2nd time.. No reason why but i am now out of warranty am i going have to pay for this when it happens again this is a safety issue!!!!! *tr

    ODI 10546927