2011 Jeep Grand Cherokee Unknown Or Other Problems
- 101
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 101 stored complaint records:
- 2 indicate a crash
- 3 indicate injury
- 5 indicate fire
What owners report
- power steering · 9 records
- fuel pump · 8 records
- slowing down · 8 records
- passenger side · 6 records
- leather dash · 6 records
- pump relay · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 28 |
| 100–150k mi | 26 |
| 30–60k mi | 14 |
| 1–30k mi | 7 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
If i hit a bump in the road my jeep vibrates all over for several seconds nearly every time, and once i get up to 60 mph it vibrates constantly until i slow back down. This is a very scary feeling, and i have done research on this issue and have found out that it is a very common problem with all jeeps and is also known as the "death wobble". Jeep really needs to address this issue, and make the safety of the…
ODI 11120540
Unknown Or Other
A/c-heating blend doors hot on one side and cold on the other no matter what the settings are on. Have recharged a/c and did not solve issue. Also, turned heater/de-froster to 80 degrees to defog windshield and was blowing cold air not hot.
ODI 11109799
Unknown Or Other
Right rear door power locks do not work; all other doors work with main control and key fob. One must manually lock or unlock the right rear door. Per dealership it needs to be replaced with door latch p/n 4589922ah @ $340.00 total parts and labor plus tax. Safety concern for rear seat occupants.
ODI 11099948
Unknown Or Other
When cruise control is on but breaking to slow down and turn in limited lighting (dawn, dusk, rain, snow) my jeep completely shuts off - power steering, breaks, everything. It has happened multiple times now and i have to coast to the shoulder and re-start - thank goodness i have not been hit (yet). No errors or warnings read.
ODI 11098506
Unknown Or Other
Leather dash on vehicle is separating and bubbling in areas that cover the passenger airbag. And deforming defrost vents, causing air to deflect from window during defrost mode. Unknown time dash started bubbling as i am the second owner, but it has gotten worse in the last 3 months. Concerned dash will not allow passenger airbag to work correctly. Vehicle currently has 79,000 miles
ODI 11129968
Unknown Or Other
Last week, i received a postcard in the mail from mcgovern chrysler jeep dodge ram (newton, ma) notifying me of "an urgent air bag recall." the postcard was clearly designed to mimic an official notice, with a bright red background and yellow lettering, as well as dire warnings that "[i]n the event of a crash metal fragments could seriously injure you or your vehicle's passengers." knowing that my vehicle was…
ODI 11083433
Engine · Fuel/Propulsion System · Unknown Or Other
My car does not start at least 10 times a week, i believe its due to a faulty fuel pump relay and my vin isnt part of the recall for this and it should be. Ive read many other people complaining of the same exact issue and i took it to fairfield jeep where they told me one thing over the phone and then upon arrival it was something different and then the papers stated something else different!
ODI 11091086
Engine · Unknown Or Other
Within 5 or so minutes of driving, the car will shut off while driving. This has only happened as mentioned, within 5 minutes of turning on vehicle and starting your commute. It has also happened only under braking and turning circumstances. I have brought the vehicle into a jeep dealership twice for this issue and both times they have replaced the fuel pump relay switch. The problem still persists. I would estimate…
ODI 11080824
Electrical System · Engine · Unknown Or Other
Tl* the contact owns a 2011 jeep grand cherokee. While driving unknown speeds, the rpms and all the electrical components went haywire. The contact drove the vehicle home. The dealer (neuwirth motors, 219 s college rd, wilmington, nc 28403) diagnosed that the tipm was never repaired on the vehicle. The manufacturer informed the contact that the manufacturer warranty expired and suggested that the contact use the…
ODI 11071771
Unknown Or Other
Dashboard leather is buckling at windshield. There are many online complaints about this issue from owners but it is not currently a recall or covered item by jeep. Jeep cares advised that the issue be reported to nhsta. Please advise if you can authorize a recall for this issue
ODI 11073075
Unknown Or Other
Vehicle completely turnes off while in drive mode, breaking or slowing down. Turnes off . This has been an ongoing problem. Brought it in to be looked at and nothing still turnes off while driving
ODI 11065046
Fuel/Propulsion System · Steering · Unknown Or Other
Our 2011 jeep grand cherokee stalls without warning. The issue usually occurs when slowing down and turning to exit the highway. We have had all recalls taken care of, and have had the jeep in to the dealer several times for this issue with no resolution. The drivers ability to control the vehicle after the loss of power is significantly diminished. This has happened several times over the past year.
ODI 11056766
Unknown Or Other
I have a jeep grand cherokee limited 2011 with the 5.7 4wd. Within the past 5 months i have had the jeep die while slowing down to make a turn. It is as if you turned the car off. The first time i was slowing to exit hwy on a right hand exit and the car died on the ramp with other cars behind me having to slow down quickly so i could restart. The second time i was making a right hand turn and it died in the middle…
ODI 11047366
Unknown Or Other
As i was taking the exit onto the interstate, my steering wheel locked and my car stalled. It came to a complete stop. This is the second time this happens to me after taking a turn. Luckily no vehicle was driving behind me. I placed my car in park and restarted the engine. The first time i took my vehicle to the dealers and they stated that they could not find anything wrong. I noticed that other jeep owners have…
ODI 11045502
Unknown Or Other
I purchased this jeep 2nd hand, the jeep dealership told me that there is a "problem" in the hvac system. Many 2011 grand cherokee owners have told me they have had similar problems. My problems resulted in an overheating, small smoke/fire related problem, which i quickly stopped. Over the past 3 years, repair costs have been approx $8,000--(i have repair invoices, i'll attach some, but they are too numerous to scan…
Fire reported
ODI 11210802
Fuel/Propulsion System · Unknown Or Other
Travelling 50-60 miles an hour then decelerating cause engine to stall/shut off making it a 3 ton problem.
ODI 11047859
Unknown Or Other
Vehicle is stalling when acclerated. Vehicle has stalled 4 times in 2 weeks. Also, volume control for radio has not been working.
ODI 11045204
Service Brakes · Unknown Or Other
When driving at a normal speed, you can't stop the vehicle, if you need to stop suddenly the vehicle keeps rolling, you have to drive at a slow speed in order to stop the vehicle
ODI 11040609
Unknown Or Other
I was driving and heard what almost sounded like an explosion. I pulled off the road and realized my sunroof had exploded. The sunroof had no prior chips or cracks. As seen in the photos, the glass had exploded by the size of the hole. Thankfully, i had the canvas closed, at the time and glass did not fall in. However, i am concerned for the safety of other jeep owners and other vehicles on the road.
ODI 11012706
Suspension · Unknown Or Other
2011 chrysler jeep grand cherokee-outlander edition. Consumer writes in regards to on-going tipm failure-air suspension system & related injury sustained. *lw the consumer stated the vehicle's suspension system created uncomfortable driving conditions. The vehicle bucked violently. *js
2 injuries
ODI 11022008
Unknown Or Other
Drivers side hot air blowing passenger side cold air a/c on but only on the passenger side hot air comes out of vent in drivers side tempature and climate control won't adjust to desired tempature
ODI 10986326
Power Train · Unknown Or Other
The transmission/ac coolant condenser is leaking. Big problem for your transmission and ac unit.
ODI 10991191
Body · Seat Belts · Unknown Or Other
The two front seatbelts are not retracting and causing the use of the seat belt to become null and void. Seat belts are not restraining. The body has rust coming from the doors, never been in an accident. Broken under arms 2nd time being replaced within 6 months
ODI 11065992
Fuel/Propulsion System · Unknown Or Other
While in motion put on turn signal and started turn and engine stopped cold. It could be started again after coming to a stop. During failure had no power steering or power brakes. Has happened three times two while turning right once while turning left.
ODI 11018803
Unknown Or Other
While driving, the vehicle engine shuts off and the steering wheel locks up. Having a hemi v8 in the front makes it very difficult to steer! I have no idea when the vehicle will stall but ive ended up at a stop sign and in the middle of an intersection twice. A bit scared as to when this will happen again. The radio and headlights stay on when this happens. Ive found that putting the vehicle in neutral and pressing…
ODI 10968694